Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%74+17.9Value 14%98+13.9Replies to reviews 7%100+7.1Craft & service penalty65−3.5Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Orkin

Baton Rouge, LA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #230Position by Experts Score among all companies we track in this category. of 256 pest control services · 4.8★ from 1,552 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 76% of pest control services.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 74% of pest control services.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 65% of pest control services.B
65
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 98% of pest control services.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.186
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.80
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$88–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#131 / 186
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.91%

All 186 Google reviews tagged “Cockroach extermination” · showing 40

Aimee4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★

Hampton is so sarcastic I could barely stand being on the phone the sad thing is I loved their product but between the over billing and use of saved credit cards that they did NOT. Have permission to save or USE I had to leave it’s a shame because they actually have a good product . Wish things were different. Oh…

Paid $80–100Reasonable priceFlea & mite exterminationCockroach exterminationBug & insect extermination
JohnLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Always prompt and courteous great communication

Paid $40–60Reasonable priceMosquito exterminationCockroach extermination
UserLocal Guide · 83 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Grreat service, friendly fast and convenient. Always on time and always with a smile.

Termite inspectionTermite exterminationCockroach extermination
MLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Tate who does our pest control is very nice, friendly and helpful! The folks on the phone when I have ever had to call are great too! I've been really happy with my service, will continue being a customer. Highly recommend if your looking for a pest control company.

Paid $20–40Great priceHome inspectionTermite inspectionGeneral pest inspection
Henry8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

The Technician, Syre, was very polite, respectful & professional in servicing our home. Cory did an exceptional job!

Paid $80–100Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination+ Responsiveness+ Punctuality+ Quality
JuanitaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Everything went smoothly. All concerns and questions were addressed. There have been no insects seen in my home since the last treatment. Price was reasonable and payment easy to process. Really appreciate the on-time arrival and courtesy shown. Mostly, I really appreciate the experience and professional knowledge…

Paid $120–140Reasonable priceHome inspectionTermite inspectionTermite extermination
Airforcemom6313 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The service technician was absolutely amazing. I will highly recommend Orkin to friends and family. Thank you, Orkin for coming to my mother‘s rescue.

Paid $40–60Reasonable priceCockroach extermination
ToshaLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mr Edward was very knowledgeable about his work and reassured me that the would be handled and honestly please dont send anyone else I would prefer if Mr. Edward would remain as my permanent orkin technician

Paid $60–80Great priceCockroach extermination
Angelica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

It was very diligent very professional we are all super happy

Customer photo from Angelica's review
Paid $200+Reasonable priceCockroach extermination
David8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

This company is a scam. In the beginning they will say the contract is only for a year but it will roll over past that unless you call them to give them 30 days advance notice. I was out of the country and they said they came to my house to provide service and charge me twice. How can I get charge if im out of the…

Paid $120–140OverpricedCockroach extermination
Allison5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very fast and friendly service!

Reasonable priceHornet & wasp exterminationMosquito exterminationCockroach extermination
Leo11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Good Professional Service!

Spider exterminationCockroach exterminationAnt extermination+ Quality
Kathy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great ability to get the job done in a timely manner.

Rodent exterminationSpider exterminationGeneral pest inspection+ Punctuality+ Quality+ Professionalism
Melissa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always take care of my concerns .

Spider exterminationGeneral pest inspectionCockroach extermination+ Professionalism
Nedra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Fixable, easy to contact good result, great customer service this past year and half

Rodent exterminationSpider exterminationFlea & mite extermination
Prentice6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

It was a great experience.

Hornet & wasp exterminationRodent exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Three month inspection took care of my spider problem outside back corner of the house.

Ant exterminationCockroach exterminationSpider extermination+ Punctuality+ Quality+ Professionalism
Jessica7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always friendly and reliable. Would highly recommend them!

Cockroach extermination
Tristin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I have had Orkin nearly a year now for my termite treatments & regular home prevention. They are amazing . I have had no issues with any bug of any sort . My tech is also one of the absolute best. My dog loves him & he’s great at his job. I recently added mosquito control & it has been a life saver ! Our mosquitos…

Ant exterminationBat exterminationBed bug extermination
Wenona7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I had issues with another tech running through the job so fast and not doing a thorough job, but Edward was wonderful. He came to do the inside and did a superb job. He took his time and caught areas I have not seen any other technician do on the inside. Make him my permanent technician. If he did this on the…

Bee exterminationBug & insect exterminationCockroach extermination+ Quality
Celestine7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They’re very responsible, thanks.

Cockroach exterminationGeneral pest inspectionRodent extermination
MaryLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Orkin has been my go-to provider for pest control and termite prevention for over 20 years. They are easy to work with and thoroughly professional. Anytime I have had any issues, they are resolved expeditiously. I highly recommend Orkin for pest control and termite prevention.

Cockroach exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Rebecca10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

My orkin service man Kaleb was so sweet and friendly. My dogs loved him and he is very personable.

Cockroach exterminationFlea & mite exterminationHornet & wasp extermination
Carolyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Awesome Services !!

Ant exterminationCockroach extermination+ Professionalism
RickeyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Been with Orkin for years. They provide good and top quality service. The tech is very knowledgeable in the field in which they do. Thank you for keeping my home bug free.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Lonnie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Polite

Cockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Christina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Communicated well through the entire process!

Ant exterminationCockroach exterminationMosquito extermination+ Punctuality+ Quality+ Professionalism
Raynaud2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The service quality has declined recently. On The last visit the technician didn’t come inside at all. This is unacceptable.

Ant exterminationCockroach exterminationGeneral pest inspection
Monique15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The tech was very courteous, he called me several times to let me know he was on his way, he called me again when he made it to my house, also during the service. I really appreciate all the food service that was given.

Cockroach extermination+ Responsiveness+ Punctuality+ Professionalism
Wendy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very kind gentleman who came out the first time. Tara came to our home, engaged, took an extra 3 minutes and and made us feel like we were more than a paycheck. Besides this she was thorough. Thank you Tara for recognizing the humans that live in the house.

Cockroach extermination+ Professionalism
Chandra5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

She was AWESOME 👏 I loved how she explained everything she was doing. She went above and beyond to make sure we was very satisfied.

Bug & insect exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Patrick6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★

1 hour early and not on the day we set up for service each mon6

Bed bug exterminationCockroach extermination− Punctuality− Professionalism
Judy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing customer service

Bug & insect exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Salman4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great communication, always very accommodating.

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
VJean2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Anthony with Orkin was very professional as well as friendly. He did an excellent and thorough job! I highly recommend him. Thank you!

Bug & insect exterminationCockroach exterminationSpider extermination+ Punctuality+ Quality+ Professionalism
Candi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The guy that came and serviced was great!!! We have been using Orkin since before the pandemic and have had no complaints!

Cockroach exterminationHornet & wasp extermination
Betty1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Did a good job

Cockroach extermination+ Quality
JohnLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Johnny is our service technician and is always very professional and on time! Never misses a beat when it comes to the service.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Kylie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My agent was amazing! super sweet and very easy to talk to. He spoke to me very respectfully and made sure i understood what was being done. 10/10!

Cockroach extermination
Elise1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional from the phone call to the technician. They were the only one offering same day services in my area. Saw a mouse the night prior, husband was going on nights and I didn’t want my newborn and I home alone with a mouse problem. They were quick, easy, and respectful. Would 100% recommend. Not too…

Bug & insect exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Professionalism

Show more cockroach extermination reviews (146 more) →

Price

$131+10% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 65%Overpriced 5%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection207$66–$136
Cockroach extermination186$88–$282
Spider extermination140$73–$159
Ant extermination130$86–$246
Rodent extermination123$91–$323
Termite inspection100$93–$323
Bug & insect extermination85$66–$146
Mosquito extermination80$66–$106

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