How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%74+17.9Value 14%98+13.9Replies to reviews 7%100+7.1Craft & service penalty65−3.5Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCOREOrkin
Baton Rouge, LA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #230Position by Experts Score among all companies we track in this category. of 256 pest control services · 4.8★ from 1,552 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for cockroach extermination
Clear ✕All 186 Google reviews tagged “Cockroach extermination” · showing 60
Hampton is so sarcastic I could barely stand being on the phone the sad thing is I loved their product but between the over billing and use of saved credit cards that they did NOT. Have permission to save or USE I had to leave it’s a shame because they actually have a good product . Wish things were different. Oh…
Always prompt and courteous great communication
Grreat service, friendly fast and convenient. Always on time and always with a smile.
Tate who does our pest control is very nice, friendly and helpful! The folks on the phone when I have ever had to call are great too! I've been really happy with my service, will continue being a customer. Highly recommend if your looking for a pest control company.
The Technician, Syre, was very polite, respectful & professional in servicing our home. Cory did an exceptional job!
Everything went smoothly. All concerns and questions were addressed. There have been no insects seen in my home since the last treatment. Price was reasonable and payment easy to process. Really appreciate the on-time arrival and courtesy shown. Mostly, I really appreciate the experience and professional knowledge…
The service technician was absolutely amazing. I will highly recommend Orkin to friends and family. Thank you, Orkin for coming to my mother‘s rescue.
Mr Edward was very knowledgeable about his work and reassured me that the would be handled and honestly please dont send anyone else I would prefer if Mr. Edward would remain as my permanent orkin technician
It was very diligent very professional we are all super happy
This company is a scam. In the beginning they will say the contract is only for a year but it will roll over past that unless you call them to give them 30 days advance notice. I was out of the country and they said they came to my house to provide service and charge me twice. How can I get charge if im out of the…
Very fast and friendly service!
Good Professional Service!
Great ability to get the job done in a timely manner.
Always take care of my concerns .
Fixable, easy to contact good result, great customer service this past year and half
It was a great experience.
Three month inspection took care of my spider problem outside back corner of the house.
Always friendly and reliable. Would highly recommend them!
I have had Orkin nearly a year now for my termite treatments & regular home prevention. They are amazing . I have had no issues with any bug of any sort . My tech is also one of the absolute best. My dog loves him & he’s great at his job. I recently added mosquito control & it has been a life saver ! Our mosquitos…
I had issues with another tech running through the job so fast and not doing a thorough job, but Edward was wonderful. He came to do the inside and did a superb job. He took his time and caught areas I have not seen any other technician do on the inside. Make him my permanent technician. If he did this on the…
They’re very responsible, thanks.
Orkin has been my go-to provider for pest control and termite prevention for over 20 years. They are easy to work with and thoroughly professional. Anytime I have had any issues, they are resolved expeditiously. I highly recommend Orkin for pest control and termite prevention.
My orkin service man Kaleb was so sweet and friendly. My dogs loved him and he is very personable.
Awesome Services !!
Been with Orkin for years. They provide good and top quality service. The tech is very knowledgeable in the field in which they do. Thank you for keeping my home bug free.
Polite
Communicated well through the entire process!
The service quality has declined recently. On The last visit the technician didn’t come inside at all. This is unacceptable.
The tech was very courteous, he called me several times to let me know he was on his way, he called me again when he made it to my house, also during the service. I really appreciate all the food service that was given.
Very kind gentleman who came out the first time. Tara came to our home, engaged, took an extra 3 minutes and and made us feel like we were more than a paycheck. Besides this she was thorough. Thank you Tara for recognizing the humans that live in the house.
She was AWESOME 👏 I loved how she explained everything she was doing. She went above and beyond to make sure we was very satisfied.
1 hour early and not on the day we set up for service each mon6
Amazing customer service
Great communication, always very accommodating.
Anthony with Orkin was very professional as well as friendly. He did an excellent and thorough job! I highly recommend him. Thank you!
The guy that came and serviced was great!!! We have been using Orkin since before the pandemic and have had no complaints!
Did a good job
Johnny is our service technician and is always very professional and on time! Never misses a beat when it comes to the service.
My agent was amazing! super sweet and very easy to talk to. He spoke to me very respectfully and made sure i understood what was being done. 10/10!
Very professional from the phone call to the technician. They were the only one offering same day services in my area. Saw a mouse the night prior, husband was going on nights and I didn’t want my newborn and I home alone with a mouse problem. They were quick, easy, and respectful. Would 100% recommend. Not too…
He does a good job, hardly see anymore,
Switched from Arrow and could not be more happy we did. Our home is pest free! We get regular treatment and free in-between services as needed. We are very happy with the quality. Francois is a great tech as well.
Great, excellent service, HIGHLY RECOMMEND FOR ANYONE
I am very unimpressed with Orkin. They have a deal with my apartment complex and obviously don't care about how they treat their customers. Orkin has been to my apartment 5 times since I've moved in. The first time was decent. They looked around the kitchen, baited a few cabinets, sprayed, and then left. However,…
I love that they want to get it right!!! I love My bug guy!!!
Very nice and personable. Respectful.
My contractor was on time he was very professional did a thorough job and impressed me I would highly recommend him to anyone needing an exterminator awesome job thank you
good service
Carlton was AMAZING! After having a horrendous experience with Terminix, I switched to Orkin and boy am I happy that I did! My tenant was not awake when Mr. Carlton came at his scheduled time, but he came back later! He was so professional and has gone above and beyond and I’m very impressed! Thank you sooo much for helping me with my pest issues!
Very efficient service Respectful and careful about the chemicals he used
Carlton was the most professional patient and very thorough. He addressed all my concerns. Will I refer Orkin? Yes people like him compliment your company very well.
Always good interaction with technician. Point out areas of concern and he inspects. Sprays if needed or on a just in case basis.
Originally contacted working for pest control of roaches and rodents. Two inspectors, as well as one technician attempted to sell me attic insulation as opposed to removing the rodents. It was stated to me that removing rodents was too large of a job to complete without addressing other issues. I was told that my…
They sprayed for everything, but i was under the impression that for the initial$139 that orkin would give me a detailed report on what critters i had pluspersonalize a plan for our specific problems but all he did was spray alot. He did not go in the attic and i just feel like he was not worried with our problem.…
These guys are the best. We’ve not had any issues since switching to Orkin.
I’m impressed with the service provided to me. After making the call, they came out the very next day. They were on time and explained everything that they were going to do before starting. It didn’t take very long to get the job done.
Very conscientious and respectful of my time and availability. He called and texted before arrival and made no complaints when I had to reschedule.
I am so thankful for Orkin! They always come when they are scheduled and Mr. Albert is so friendly and has awesome customer service. And the best part of all, Orkin works!!!!! No more pesky bugs! Best bug people ever! I highly highly recommend to everyone!!! Thank you Orkin so much!!!
Wow - I can’t put into words the level of customer service I received today! Ron was one of a kind! Not only did they do a thorough inspection, they were in the mud outside installing a dryer vent cage for me! I’ve never had this type of service with any type of business! My home already feels safer from creepy…
Orkin does a beautiful job for us. The routine inspection process is convenient and the technician courteous and competent. No big problems as well
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 207 | $66–$136 |
| Cockroach extermination | 186 | $88–$282 |
| Spider extermination | 140 | $73–$159 |
| Ant extermination | 130 | $86–$246 |
| Rodent extermination | 123 | $91–$323 |
| Termite inspection | 100 | $93–$323 |
| Bug & insect extermination | 85 | $66–$146 |
| Mosquito extermination | 80 | $66–$106 |
