Analyzing 8,059,4198.1M ReviewsFor 22,86422.9K Experts

Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%74+17.9Value 14%98+13.9Replies to reviews 7%100+7.1Craft & service penalty65−3.5Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Orkin

Baton Rouge, LA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #230Position by Experts Score among all companies we track in this category. of 256 pest control services · 4.8★ from 1,552 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 76% of pest control services.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 74% of pest control services.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 65% of pest control services.B
65
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 98% of pest control services.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.207
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$136
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#153 / 214
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 207 Google reviews tagged “General pest inspection” · showing 20

CatinaLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The technician Mr. Corey came out and was very professional and friendly. We had a wasp issue and Mr. Corey was very informing.

General pest inspection
Rockelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

I love my Okin techs. Always on time, friendly and very knowledgeable. Tara and A.J are awesome. Hands down the absolute BEST pest control in town!!!

General pest inspection+ Professionalism
FloraLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

I have always received excellent service from Mr. Bell, my technician!!

Paid $200+Great priceGeneral pest inspection
DeleciaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Edward F is the best!!! Always professional always timely and makes great service recommendations to guarantee I have no pest issues!😍🙌🤩

Reasonable priceRodent exterminationTermite inspectionTermite extermination
Tierra9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Edward and Poppa (I think were their names) were patient and informative.

Paid $120–140Great priceHome inspectionTermite inspectionGeneral pest inspection
MLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Tate who does our pest control is very nice, friendly and helpful! The folks on the phone when I have ever had to call are great too! I've been really happy with my service, will continue being a customer. Highly recommend if your looking for a pest control company.

Paid $20–40Great priceHome inspectionTermite inspectionGeneral pest inspection
Henry8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

The Technician, Syre, was very polite, respectful & professional in servicing our home. Cory did an exceptional job!

Paid $80–100Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination+ Responsiveness+ Punctuality+ Quality
JuanitaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Everything went smoothly. All concerns and questions were addressed. There have been no insects seen in my home since the last treatment. Price was reasonable and payment easy to process. Really appreciate the on-time arrival and courtesy shown. Mostly, I really appreciate the experience and professional knowledge…

Paid $120–140Reasonable priceHome inspectionTermite inspectionTermite extermination
Nancy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mr. Johnny takes excellent care of our home. Over the years, he has become a personal friend.

Home inspectionGeneral pest inspection
Jay8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Tech was on time, pleasant and excellent customer service…Edward Francois always does his job and knows where to spray…

Great priceGeneral pest inspectionRodent extermination+ Quality
Gwen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I was very impressed I was very satisfied and I was very thankful the way he represent the company and did what he came to do I highly recommend him for my technician

Reasonable priceHome inspectionRodent exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
AlanLocal Guide · 244 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Alexis did an great job. Extra treatment for spiders on patio. In & out, hassle free.

Spider exterminationGeneral pest inspection
Carla8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★

The technician Calab is very professional, but the manager needs more training in customer service.

General pest inspectionMosquito extermination+ Punctuality+ Professionalism
paula7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Extremely helpful staff and field personnel. Always responsive and quick to return any messages. Friendly employees.

Hornet & wasp exterminationTermite inspectionTermite extermination
meccahayes5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Mr Gregg is always pleasant to talk with. He does an awesome job. I really appreciate him.

General pest inspection+ Quality
GeFranya6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always appreciate Orkin professionalism especially Mr. Barber !

General pest inspection
KimLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The Tech that came out Saturday was great. He was professional and didn't mind my husband being 2 steps behind him. Thank you!

General pest inspection
Kathy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great ability to get the job done in a timely manner.

Rodent exterminationSpider exterminationGeneral pest inspection+ Punctuality+ Quality+ Professionalism
Melissa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always take care of my concerns .

Spider exterminationGeneral pest inspectionCockroach extermination+ Professionalism
DeeLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Orkin was very friendly & professional & on time! Orkin did the BEST, also has a really good bait system!!🙏🙌👍🏼 I use Orkin every 3 Months &They keep bugs dead! 🙏👍🏼❤️

General pest inspection+ Responsiveness+ Punctuality+ Quality

Show more general pest inspection reviews (187 more) →

Price

$131+10% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 65%Overpriced 5%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection207$66–$136
Cockroach extermination186$88–$282
Spider extermination140$73–$159
Ant extermination130$86–$246
Rodent extermination123$91–$323
Termite inspection100$93–$323
Bug & insect extermination85$66–$146
Mosquito extermination80$66–$106

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