Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%74+17.9Value 14%98+13.9Replies to reviews 7%100+7.1Craft & service penalty65−3.5Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Orkin

Baton Rouge, LA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #230Position by Experts Score among all companies we track in this category. of 256 pest control services · 4.8★ from 1,552 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 76% of pest control services.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 74% of pest control services.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 65% of pest control services.B
65
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 98% of pest control services.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.140
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$73–$159
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#94 / 203
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 140 Google reviews tagged “Spider extermination” · showing 20

Felicia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

She was super thorough. She’s always pleasant

Spider exterminationAnt extermination
Henry8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

The Technician, Syre, was very polite, respectful & professional in servicing our home. Cory did an exceptional job!

Paid $80–100Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination+ Responsiveness+ Punctuality+ Quality
JuanitaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Everything went smoothly. All concerns and questions were addressed. There have been no insects seen in my home since the last treatment. Price was reasonable and payment easy to process. Really appreciate the on-time arrival and courtesy shown. Mostly, I really appreciate the experience and professional knowledge…

Paid $120–140Reasonable priceHome inspectionTermite inspectionTermite extermination
Leo11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Good Professional Service!

Spider exterminationCockroach exterminationAnt extermination+ Quality
AlanLocal Guide · 244 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Alexis did an great job. Extra treatment for spiders on patio. In & out, hassle free.

Spider exterminationGeneral pest inspection
paula7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Extremely helpful staff and field personnel. Always responsive and quick to return any messages. Friendly employees.

Hornet & wasp exterminationTermite inspectionTermite extermination
Kathy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great ability to get the job done in a timely manner.

Rodent exterminationSpider exterminationGeneral pest inspection+ Punctuality+ Quality+ Professionalism
Melissa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always take care of my concerns .

Spider exterminationGeneral pest inspectionCockroach extermination+ Professionalism
DonnaLocal Guide · 83 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very professional, did a thorough job in a timely manner. Highly recommend.

Hornet & wasp exterminationSpider extermination+ Professionalism
Nedra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Fixable, easy to contact good result, great customer service this past year and half

Rodent exterminationSpider exterminationFlea & mite extermination
Ashley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Was great he let me know everything I needed to know about what he was doing. We have small kids and pets so he explained to us that it’s ok for them. He hit every spot I wanted hit

Spider exterminationGeneral pest inspectionBug & insect extermination
Jeromy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great service by great technicians

Spider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Three month inspection took care of my spider problem outside back corner of the house.

Ant exterminationCockroach exterminationSpider extermination+ Punctuality+ Quality+ Professionalism
MichelleLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Edward Francois is the best employee of Orkin. He deserves a recognition of excellence! He always treats us with respect, listens to our concerns, and addresses any problems promptly. We don’t want any other Orkin representative besides Edward. Orkin is blessed to have a young man such as Mr. Edward Francois in…

Ant exterminationGeneral pest inspectionSpider extermination
Tristin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I have had Orkin nearly a year now for my termite treatments & regular home prevention. They are amazing . I have had no issues with any bug of any sort . My tech is also one of the absolute best. My dog loves him & he’s great at his job. I recently added mosquito control & it has been a life saver ! Our mosquitos…

Ant exterminationBat exterminationBed bug extermination
Wenona7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I had issues with another tech running through the job so fast and not doing a thorough job, but Edward was wonderful. He came to do the inside and did a superb job. He took his time and caught areas I have not seen any other technician do on the inside. Make him my permanent technician. If he did this on the…

Bee exterminationBug & insect exterminationCockroach extermination+ Quality
PaulLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

A. J. Did a great job. She went beyond the call of duty to make sure the job was done excellent!!

Rodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
MaryLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Orkin has been my go-to provider for pest control and termite prevention for over 20 years. They are easy to work with and thoroughly professional. Anytime I have had any issues, they are resolved expeditiously. I highly recommend Orkin for pest control and termite prevention.

Cockroach exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Rebecca10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

My orkin service man Kaleb was so sweet and friendly. My dogs loved him and he is very personable.

Cockroach exterminationFlea & mite exterminationHornet & wasp extermination
Christina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Communicated well through the entire process!

Ant exterminationCockroach exterminationMosquito extermination+ Punctuality+ Quality+ Professionalism

Show more spider extermination reviews (120 more) →

Price

$131+10% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 65%Overpriced 5%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection207$66–$136
Cockroach extermination186$88–$282
Spider extermination140$73–$159
Ant extermination130$86–$246
Rodent extermination123$91–$323
Termite inspection100$93–$323
Bug & insect extermination85$66–$146
Mosquito extermination80$66–$106

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