Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%74+17.9Value 14%98+13.9Replies to reviews 7%100+7.1Craft & service penalty65−3.5Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Orkin

Baton Rouge, LA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #230Position by Experts Score among all companies we track in this category. of 256 pest control services · 4.8★ from 1,552 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 76% of pest control services.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 74% of pest control services.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 65% of pest control services.B
65
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 98% of pest control services.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.140
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$73–$159
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#94 / 203
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 140 Google reviews tagged “Spider extermination” · showing 40

Felicia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

She was super thorough. She’s always pleasant

Spider exterminationAnt extermination
Henry8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

The Technician, Syre, was very polite, respectful & professional in servicing our home. Cory did an exceptional job!

Paid $80–100Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination+ Responsiveness+ Punctuality+ Quality
JuanitaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Everything went smoothly. All concerns and questions were addressed. There have been no insects seen in my home since the last treatment. Price was reasonable and payment easy to process. Really appreciate the on-time arrival and courtesy shown. Mostly, I really appreciate the experience and professional knowledge…

Paid $120–140Reasonable priceHome inspectionTermite inspectionTermite extermination
Leo11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Good Professional Service!

Spider exterminationCockroach exterminationAnt extermination+ Quality
AlanLocal Guide · 244 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Alexis did an great job. Extra treatment for spiders on patio. In & out, hassle free.

Spider exterminationGeneral pest inspection
paula7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Extremely helpful staff and field personnel. Always responsive and quick to return any messages. Friendly employees.

Hornet & wasp exterminationTermite inspectionTermite extermination
Kathy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great ability to get the job done in a timely manner.

Rodent exterminationSpider exterminationGeneral pest inspection+ Punctuality+ Quality+ Professionalism
Melissa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always take care of my concerns .

Spider exterminationGeneral pest inspectionCockroach extermination+ Professionalism
DonnaLocal Guide · 83 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very professional, did a thorough job in a timely manner. Highly recommend.

Hornet & wasp exterminationSpider extermination+ Professionalism
Nedra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Fixable, easy to contact good result, great customer service this past year and half

Rodent exterminationSpider exterminationFlea & mite extermination
Ashley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Was great he let me know everything I needed to know about what he was doing. We have small kids and pets so he explained to us that it’s ok for them. He hit every spot I wanted hit

Spider exterminationGeneral pest inspectionBug & insect extermination
Jeromy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great service by great technicians

Spider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Three month inspection took care of my spider problem outside back corner of the house.

Ant exterminationCockroach exterminationSpider extermination+ Punctuality+ Quality+ Professionalism
MichelleLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Edward Francois is the best employee of Orkin. He deserves a recognition of excellence! He always treats us with respect, listens to our concerns, and addresses any problems promptly. We don’t want any other Orkin representative besides Edward. Orkin is blessed to have a young man such as Mr. Edward Francois in…

Ant exterminationGeneral pest inspectionSpider extermination
Tristin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I have had Orkin nearly a year now for my termite treatments & regular home prevention. They are amazing . I have had no issues with any bug of any sort . My tech is also one of the absolute best. My dog loves him & he’s great at his job. I recently added mosquito control & it has been a life saver ! Our mosquitos…

Ant exterminationBat exterminationBed bug extermination
Wenona7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I had issues with another tech running through the job so fast and not doing a thorough job, but Edward was wonderful. He came to do the inside and did a superb job. He took his time and caught areas I have not seen any other technician do on the inside. Make him my permanent technician. If he did this on the…

Bee exterminationBug & insect exterminationCockroach extermination+ Quality
PaulLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

A. J. Did a great job. She went beyond the call of duty to make sure the job was done excellent!!

Rodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
MaryLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Orkin has been my go-to provider for pest control and termite prevention for over 20 years. They are easy to work with and thoroughly professional. Anytime I have had any issues, they are resolved expeditiously. I highly recommend Orkin for pest control and termite prevention.

Cockroach exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Rebecca10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

My orkin service man Kaleb was so sweet and friendly. My dogs loved him and he is very personable.

Cockroach exterminationFlea & mite exterminationHornet & wasp extermination
Christina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Communicated well through the entire process!

Ant exterminationCockroach exterminationMosquito extermination+ Punctuality+ Quality+ Professionalism
JoeLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I subscribe to Orkin annual service in which they have a great rate and you really get the most for your buck. Other providers don’t provide the quality nor dependability as Orkin. Staff is very friendly and safe, has always been a pleasure to greet and encounter there company. Highly recommend

Hornet & wasp exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
JaeLocal Guide · 65 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Used Orkin when I rented my first home in 2016. Now I’m an owner woo woo but Mr. Blanchard was the best he took great care of us. Very professional and prompt courteous service. Was very knowledgeable and definitely handled the issue by the end of my last spray. Will definitely be using them again soon.

Bug & insect exterminationFlea & mite exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
CT6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

WE ARE SO APPRECIATIVE! We just moved from Las Vegas, NV. This was/is our 2nd day in Louisiana for the first time in our lives as well as, physically walking through our rental property. Kissing Bugs, Jumping Spiders, other spiders, Carpenter Ants, Wasps, Roaches all over (beautiful property but the lack of traffic…

Bug & insect exterminationHome inspectionHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Judy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing customer service

Bug & insect exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
VJean2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Anthony with Orkin was very professional as well as friendly. He did an excellent and thorough job! I highly recommend him. Thank you!

Bug & insect exterminationCockroach exterminationSpider extermination+ Punctuality+ Quality+ Professionalism
Angelita8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Both technicians were professional and knowledgeable.

Ant exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Elise1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional from the phone call to the technician. They were the only one offering same day services in my area. Saw a mouse the night prior, husband was going on nights and I didn’t want my newborn and I home alone with a mouse problem. They were quick, easy, and respectful. Would 100% recommend. Not too…

Bug & insect exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Professionalism
Kirstin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Switched from Arrow and could not be more happy we did. Our home is pest free! We get regular treatment and free in-between services as needed. We are very happy with the quality. Francois is a great tech as well.

Cockroach exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Ceedy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great, excellent service, HIGHLY RECOMMEND FOR ANYONE

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Shannon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Very nice and personable. Respectful.

Cockroach exterminationGeneral pest inspectionSpider extermination+ Punctuality+ Quality+ Professionalism
landoc138 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very personable staff, great customer service

Flea & mite exterminationSpider extermination+ Responsiveness+ Punctuality+ Professionalism
Brandon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very knowledgeable and helpful

Hornet & wasp exterminationSpider extermination+ Responsiveness+ Quality+ Professionalism
Edwina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Orkin provided service for me for several years and I have always been satisfied with the service they provided.

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Punctuality+ Quality+ Professionalism
Rob7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very efficient service Respectful and careful about the chemicals he used

Ant exterminationBee exterminationCockroach extermination+ Professionalism
destodes7774 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Always good interaction with technician. Point out areas of concern and he inspects. Sprays if needed or on a just in case basis.

Ant exterminationCockroach exterminationHornet & wasp extermination
Lindsay1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★

They sprayed for everything, but i was under the impression that for the initial$139 that orkin would give me a detailed report on what critters i had pluspersonalize a plan for our specific problems but all he did was spray alot. He did not go in the attic and i just feel like he was not worried with our problem.…

Ant exterminationCockroach exterminationFlea & mite extermination− Responsiveness− Professionalism
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These guys are the best. We’ve not had any issues since switching to Orkin.

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Tanya2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’m impressed with the service provided to me. After making the call, they came out the very next day. They were on time and explained everything that they were going to do before starting. It didn’t take very long to get the job done.

Bed bug exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
T3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very conscientious and respectful of my time and availability. He called and texted before arrival and made no complaints when I had to reschedule.

Ant exterminationBee exterminationCockroach extermination
JulieannaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I am so thankful for Orkin! They always come when they are scheduled and Mr. Albert is so friendly and has awesome customer service. And the best part of all, Orkin works!!!!! No more pesky bugs! Best bug people ever! I highly highly recommend to everyone!!! Thank you Orkin so much!!!

Ant exterminationCockroach exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality

Show more spider extermination reviews (100 more) →

Price

$131+10% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 65%Overpriced 5%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection207$66–$136
Cockroach extermination186$88–$282
Spider extermination140$73–$159
Ant extermination130$86–$246
Rodent extermination123$91–$323
Termite inspection100$93–$323
Bug & insect extermination85$66–$146
Mosquito extermination80$66–$106

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