How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%64+15.5Value 14%97+13.7Replies to reviews 7%96+6.8Craft & service penalty68−3.2Momentum penalty91−0.9Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCOREOrkin
Battle Creek, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #158Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 4.7★ from 1,970 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for ant extermination
Clear ✕All 241 Google reviews tagged “Ant extermination” · showing 160
Randall was fantastic! He was on time, very thorough, and overall did the best job I've ever seen! Thank you!
I had Orkin since 2006 and decided, for no reason, to see what another service could provide. They were horrible. Now I'm back. . . .
The representative call to schedule the first visit was pretty thorough and they were able to send someone out next day. The technician (?) who came out was personable and easy to talk to. The way he talked us through everything and added in some banter to make it all feel natural was nice, as someone who also…
Quick and speedy work, appreciate the professionalism
Chris is customer oriented!
Great customer service, professional, knowledgeable, helpful, experienced, great Attitude,Stayed longer So we could understand, All of our issues, The customer service is AMAZING and I’ve Used ORKIN for Years and will Continue, .
Brian is thorough & professional. Thanks!
Thorough very polite very positive very helpful wonderful happy worker definitely recommend tiea !
Arrived right on time and immediately began determining the tiny ant situation. He explained everything clearly and assured me that my tiny ant invasion will be “dealt with” easily. I wish that I had not waited so long to reach out to Orkin!
Competent friendly staff. Ready to answer questions and explained what they were going to do.
Excellent service, Jeff was extremely helpful, offered solutions and work will be done within a week. Brian was polite and informative. Highly recommend
We have a very knowledgeable technician. He's so friendly and puts us at ease with everything he's doing. Reasonable rates. Always on time. They've taken care and are still maintaining our issues. Orkin is the best in my opinion. I recommend Orkin to everyone!!!!!
Good nice people thoughtful
Big shout out to Sean for excellent service today!!!
Brian is very knowledgeable and very helpful he went out of his way to show me additional tactics to keep my house pest free in between there services
Orkin always does a great job. My service guy goes above and beyond. I have had issues with scheduling, but never any problems with my service guy.
Great service. Tim always does a complete inspection and follow ups.
On time. Went through the house checking for any signs of invasion got right to it
Orkin has done a great service for us, and continues to provide for any needs we may have in the future.
BJ was great, friendly and respectful. We would love to have him again
Brian is knowledgeable and on time every time!!!! Very polite, clean, and listens.
Randall Clark was very knowledgeable and polite. He was here again today and what a nice man! Again a great job! Jeff and Randall both came today for mice ugh!!!!!! They are taking care of the problem. Jeff was able to schedule the work to begin Tuesday. Thank you both!!! No you don’t want photos 😳. They came…
My Orkin people are always very nice and professional. Always welcome their visits to take care of keeping pests away!
The exterminator arrived on time and I got a text prior to his arrival. He came to the door and asked if I had any thing special I wanted done or just the usual. He was very pleasant and business like.
Quarterly service to prevent insects in the house.
Randall was thorough and professional in every way.
Very professional and friendly. Enjoyed the experience.
I love Orkin!!! They are the best!! My tech is Chris Schoultz and he is good. He knows his stuff!! Answers all my questions and takes care of business. Conversing with him is great. What a good person!!! Thanks Orkin and Chris!!
Buy the sticky sheets. I hate the mice
Great service friendly people
He never even rang the door bell! The man who was here only walked around the outside of the house!
we appreciate your service. you are always professional and friendly. Thank you.
Great fast and effective. Charles was very friendly and addressed our concerns
Randall was on time and started protecting our home from Carpenter Ants right away. Answered questions and explained the process and what to expect. We signed up for a monthly membership that will continue to protect our home. Thank you.
Devin Dipzinski rocks! Very knowledgeable. I am not happy about corporate. Text me to tell me when they are coming. I called twice to cancel. Twice they said they had it and still sent someone. That part not good! But I got to meet Devin and he instructed and gave the number to the kazoo office. I ever need…
We started service today, Randall was our technician, he was very pleasant, knowledgeable and professional. Great experience hope he will be our technician for future visits.
We’ve had their service a few months ago but cancelled. What a mistake- ants and spiders came rushing back. Called to continue service and they got us right in. Our technician, James, is a very nice man who does a good job!! Highly recommend!
The expert that came out was very nice, personable and got the job done as was requested
Service tech is always professional and thorough. The product has been successful in taking care of the issue.
The technician (Steve) was very friendly and very professional. It is too early to tell of the treatment was effective.
Very nice worker who answered all my questions & patiently explained everything he was going to do. No pressure options for future services.
The service professional that came to the house today was very good
Not always on time but, Good results! Friendly service. Was supposed to show up 8-12 but did show up at 4:30 or so.
Very good service!!! Our guy that can out was awesome!!
Dustin was very professional.
We had A new technician today. He was thorough, careful, and courteous.
We have used Orkins services for many years. Their work is quite good, and the service technicians are professional, on time, and very helpful. I can recommend their work.
On time and professional. Great price and no more bugs!
Was happy with the service provided. Technician was professional, knowledgeable and had a plan to remediate situation
Service person was very professional. He explained everything he was doing and why. I feel very comfortable with this company.
Carpenter bees ,
Tim did a fantastic job. He was very courteous and professional. Highly recommend.
Always friendly & on time
Prompt and friendly service Quick to respond
Always found the tech to do a great job thank you Orkin
A very professional company. They were on time and very courteous. I reached out to two other companies and never received a call back. This company answer the phone and I actually got to speak with someone. They were out and took care of the issue. Highly recommended.
Randall was very professional and helpful with explaining the process and every step to have a successful treatment plan. I look forward to working with Orkin!!
They are very informative and well at there job.
First, the technician entered the house without putting booties on over his outside shoes. My other technicians have worn booties. The technician treated for ants using a powder spray. I noticed a residue all around the edges of the kitchen floor and called to see if it was safe for my small dog. I was told as long…
Dustin was excellent he explained everything well did a thorough job both inside and out. He is a credhe it to your business
Thorough, professional service
Tim is on time friendly and does a good job.
My technician is very knowledgeable and professional. Would definitely recommend.
Very professional and friendly people. Price was very reasonable compared to other brands.
The technician was knowledgeable and helpful. He not only started to take care of my current problem but did some preventative care for mice
My Orkin technician is excellent. The best technician I have ever had. He not only treats the conditions but he is solution oriented ! A rare breed these days. He also provides me with monthly updates.
Timely and professional. Reminders sent via text. So far, so good. No more carpenter ants seen or picked up in traps!
The techs are always polite and friendly.
Our rep has been great. He’s very conscientious and takes time to ask questions and if we’re having any issues.
Randall was very thorough and knowledgeable, considerate and informed.
Excellent, timely service. Very professional staff. Since Orkin has taken care of our house, we have no mosquitos or ants.
Communication could be better.
This company answered the phone promptly, I got to talk with a real person, and the service was handled the same day with great rates and great service technician. Couldn’t be happier
Steve was very thorough, friendly and professional. Great job. Bye bye carpenter Ants.
Always professional, courteous, and respectful, and thorough.
Very Professional and knowledgable.
Great service
Very friendly and helpful. A lot of information that I wasn't aware of. Helping us to treat for reducing our box elder and stick bug problem.
Steve was great! He was very professional and informative. I’m so happy I switched my pest control to ORKIN.
They treat for ants, and other insects, spiders, wasps etc. They do an awesome job!
John was fantastic and was very thorough in treating our home for ants and mice. He explained everything very well. We hope he regularly services our home in the upcoming follow up service calls.
Very friendly and professional.
Tech was super friendly and said to call him if I see any problems. I have been getting sprayed every other month and I still see live spiders in the basement. But I've not seen one ant or carpenter ant since the first two treatments. I don't understand why it's so expensive 😕 but you can't have ants eating your…
Excellent on-time professional service!
Everyone is so nice and professional. I don’t have to worry about anything as they take care of “creepy things “.
The technician who came was polite, patient, very informative, and professional
The response to my problem was very quick. I appreciated the time spent explaining what was being treated and what will be done in the future to keep my problem from repeating. Thanks!
Always great service, friendly and attentive staff.
Very professional and knowledgeable! Will definitely use again should we have any future pest issues!
Regular service for carpenter ants
Brian was very thorough and professional. He worked inside and outside. . This was our first experience with Orkin. They are great! Highly recommend!!
Very friendly. Explained everything.
Technician was on time and very professional. Tyler explained everything. He made sure that he answered all of our questions. We are very happy with the service. Hopefully we will not be seeing any more carpenter ants! If we do, I know that we can call Orkin for another visit.
I have regular appointments to upkeep my protection against bugs and critters. In the summer, this is mostly bugs and the winter, Orkin has been particularly helpful with mice.
Very good service today. B.J. was great!
Tyler Richmond did an wonderful job! He is was polite, professional, and thorough. I would highly recommend working with him. Thank you Tyler for your great service!
Brian was thorough and very informative.
Excellent customer service from initial contact to on site service person! Flexible payment options too. Very happy.
Very friendly and respectful! We haven’t seen any ants. Very pleased.
Tech was knowledgeable and answered questions. Feel confident problem will be resolved.
Very friendly and informative
Courteous and professional service technician.
Professional Service same day we called! Grateful they could help us right away with a through plan for coverage.
Poor service, would not come back and do job correctly,Will never use this service again, anyone but ORKIN, unless Services is redone!
Used Orkin in the past (about 3 years ago) and had some issues with scheduling. I called to see if things have changed with the schedule since I live outside of town. Happy to find out they have open up evening and weekends around me. Scheduled first service within a couple of days of my first call. Service tech…
Tim was friendly, efficient, and knowledgeable.
The technician was friendly and knowledgeable explaining the process and recommending ways to prevent pest.
Very helpful, informative and professional. Great communication and desire to provide good service.
Dustin did a great job and he was very conscientious.
Conner, my service man is very professional and knowledgeable. He explained everything and did an excellent job. I look forward to having Orkin keep my home free of pests. Thank you Orkin!
Had a horrible bee problem in my eaves! They came and sprayed and i have not seen another one!
They were quick, and seemed thorough. I was told what to expect and told to call with any further questions I may have later.
We were very appreciative of and impressed with today’s initial service (interior and exterior), as well as the Inspection that had occurred on September 5th. Thank you for take my such good care of us and our home!
Orkin let me know the day and time of service. Mitchel was the person who came to provide the service and he let me know when he was coming and when he arrived. This gave me time to secure my dog and allow him to do his job. He explained everything he was going to do as well as the products he was using. He was very…
Great service! Donald was our technician and was very informative, kind, prompt, and courteous of our home and belonging. Highly recommend this service.
Great!
Terrific customer service and the technician was great.
Service was quick and efficient. Doyle arrived on time and shared important information with me about caring for my home.
Great job.
They treated for ants inside and outside using surveillance sticky boards, bait, and insecticide spray.
Wonderful value for money spent. Had carpenter ants and house was treated.
The technician is always so nice and knowledgeable. Will definitely keep this service after my year is up.
Left mud on floors and carpet, booties leaked
There was a bit of confusion about which house was ours, as our neighbor also has a contract. However, when I texted the service provider he immediately came back and completed our service.
Outstanding service.
Always very friendly and professional! They do a good job of explaining what they find and have suggestions for what to do.
Orkin has done a great job with all our pests, but the program is not flexible enough to skip a month or two.
Don H. was our technician and he arrived early for the appointment, showed us everything he found, told us exactly how he was going to treat it, and told us exactly what to expect at the follow up appointments. He even provided us with tricks we can do at home to help prevent further problems. Don H. sure made it…
Duane our Orkin Technician was incredibly nice, professional, very thorough, followed all the social distance guidelines even though it wasn't a concern on our end, and made sure to ask us if there was any specific area of concern. All around great representative for Orkin. We look forward to his future visits.
Had some minor bug issues. Orkin sent an inspector to assess the situation. Within a couple days we received our first treatment. Our tech is professional, hilarious, and always on time. Great service. And the creepy crawlies have stayed gone.
Very nice service tech. Addressed all issues. Would recommend this company to others without hesitation.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 299 | $63–$124 |
| Ant extermination | 241 | $76–$246 |
| Hornet & wasp extermination | 224 | $81–$246 |
| Spider extermination | 207 | $56–$131 |
| Rodent extermination | 201 | $73–$323 |
| Bug & insect extermination | 120 | $73–$136 |
| Home inspection | 89 | $66–$159 |
| Cockroach extermination | 82 | $83–$214 |
