How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%64+15.5Value 14%97+13.7Replies to reviews 7%96+6.8Craft & service penalty68−3.2Momentum penalty91−0.9Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCOREOrkin
Battle Creek, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #158Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 4.7★ from 1,970 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for flea & mite extermination
Clear ✕All 51 Google reviews tagged “Flea & mite extermination” · showing 40
I don’t recall our technicians name but she truly was great! Professional, friendly, thorough & hopefully got rid of our issue :)
I had Orkin since 2006 and decided, for no reason, to see what another service could provide. They were horrible. Now I'm back. . . .
Tim Kelley from Orkin was so informational and very helpful. He was polite and on time every visit. He was professional and I would recommend Orkin very highly.
Good nice people thoughtful
He never even rang the door bell! The man who was here only walked around the outside of the house!
Original experience was great, they quickly came out to our home and helped with our pest problem. However, the follow-up has been lackluster - after calling the company to find out why we hadn’t heard from them in 3 months (we have regular service) we found out that someone had accidentally typed our phone number…
Very nice guy. His name Anthony.
Workers that have come to my house have been extremely friendly, thorough, and professional. I Usualy end up talking and walking around with the workers. It’s nice to be connected personally to the person that I can now trust to enter my home if I am not here. It’s a little costly but in my opinion it’s worth every…
They are very informative and well at there job.
Gnats swarming out of control for 2 months
Charles was very helpful and professional. Would definitely use again.
Nice people
Orkin was able to set appointment for next day and even showed up early for the appointment. I tried everything to get rid of the flea infestation on my own, but the store bought products did not take care of the problem after several attempts, and I needed professional help. Orkin fixed the problem with the 1st…
We had the service provided. Results unknown as the process just just completed. That said. Not happy with the lack of accurate information from the scheduler. We were informed that on one our cats included would have to leave the house. That was untrue. I am currently sitting in my garage with both of our cats…
Steve was great and very knowledgeable! We really enjoyed our first experience and are so thankful to have those crazy box elder bugs and stink bugs exterminated!
Everyone is so nice and professional. I don’t have to worry about anything as they take care of “creepy things “.
I am currently satisfied with the response from Customer Service in regards to my concerns about services at my home.
Very friendly. Explained everything.
Tyler was awesome and hooked us up. I called at 11pm on a Friday and they were out Saturday at noon
I am very pleased with the service I received today, they showed up within the given time and delivered their service in a timely yet efficient manner.
They charge way more than anyone else
Orkin let me know the day and time of service. Mitchel was the person who came to provide the service and he let me know when he was coming and when he arrived. This gave me time to secure my dog and allow him to do his job. He explained everything he was going to do as well as the products he was using. He was very…
Orkin has done a great job with all our pests, but the program is not flexible enough to skip a month or two.
Duane our Orkin Technician was incredibly nice, professional, very thorough, followed all the social distance guidelines even though it wasn't a concern on our end, and made sure to ask us if there was any specific area of concern. All around great representative for Orkin. We look forward to his future visits.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 299 | $63–$124 |
| Ant extermination | 241 | $76–$246 |
| Hornet & wasp extermination | 224 | $81–$246 |
| Spider extermination | 207 | $56–$131 |
| Rodent extermination | 201 | $73–$323 |
| Bug & insect extermination | 120 | $73–$136 |
| Home inspection | 89 | $66–$159 |
| Cockroach extermination | 82 | $83–$214 |
