How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%64+15.5Value 14%97+13.7Replies to reviews 7%96+6.8Craft & service penalty68−3.2Momentum penalty91−0.9Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCOREOrkin
Battle Creek, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #158Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 4.7★ from 1,970 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for general pest inspection
Clear ✕All 299 Google reviews tagged “General pest inspection” · showing 60
Randall was very pleasant. He checked mouse traps as needed. The weather is warm and sunny, time to prevent bugs outside frim coming in, spraying outside.. We appreciate you. Thank you, Randall!
Clay was Great!!! Very thorough and very pleasant, I'm happy I found Orkin😊😊😊
The representative call to schedule the first visit was pretty thorough and they were able to send someone out next day. The technician (?) who came out was personable and easy to talk to. The way he talked us through everything and added in some banter to make it all feel natural was nice, as someone who also…
Quick and speedy work, appreciate the professionalism
Brian is thorough & professional. Thanks!
We have the Orkin come to help keep the ladybug and stink bugs population down. Ever since we started using them over a year ago it’s helped a lot
Arrived right on time and immediately began determining the tiny ant situation. He explained everything clearly and assured me that my tiny ant invasion will be “dealt with” easily. I wish that I had not waited so long to reach out to Orkin!
The technician was great. Explained ways I could look throughput the year to make sure my home was safe from wood eating beetles.
Awesome experience with Sean answered all my questions was really nice and fast thanks Orkin
They did a thorough job of checking for mice and droppings. Ever since I got Orkin Sheld about theee years ago there have been no more mice. I am happy.
Tim is always on time and extremely polite and professional. I appreciate his help and maintaining our property.
The fellas keep my house safe and clean, and they're always a joy to have. Noah is great and my cats loved him. Thank you for all your hard work, Noah!
Randal is always thorough and puts my concerns at ease. He also very friendly and courteous. He does a wonderful job.
We have a very knowledgeable technician. He's so friendly and puts us at ease with everything he's doing. Reasonable rates. Always on time. They've taken care and are still maintaining our issues. Orkin is the best in my opinion. I recommend Orkin to everyone!!!!!
The guys are prompt and do a great gob. They took care of the main problem we had right away.
Tim, my Orkin guy is always responsive and takes care of our homes pest needs. I would recommend him and is company to anyone
Horrible service today very unprofessional
Orkin took time in my home to treat for pest
Brian is very knowledgeable and very helpful he went out of his way to show me additional tactics to keep my house pest free in between there services
A polite worker notified me of his task for insect treatment and included an extra area of concentration where I noticed some bee activity. He was quick and efficient. Thanks
Our technician was on time and friendly. He provided the service thoroughly and efficiently. Very pleased with the level of service and most importantly, the result…no bugs!
Always very happy with Orkin’s service! Chris did a great job!
Very knowledgeable service and very helpful.
Steve was very personable and efficient. He explained everything he did and why.
Orkin has been there when i needed them i highly recommend them!
Orkin has been a pleasure to work with. They have been very helpful with pest control.
Great service. Tim always does a complete inspection and follow ups.
On time. Went through the house checking for any signs of invasion got right to it
Orkin has done a great service for us, and continues to provide for any needs we may have in the future.
My Orkin people are always very nice and professional. Always welcome their visits to take care of keeping pests away!
Quarterly service to prevent insects in the house.
Great service by our tech
Tim is the best! Very professional and friendly.
Randall was thorough and professional in every way.
Very professional and friendly. Enjoyed the experience.
Very friendly and competent technician.
Excellent service! I appreciate my service provider very much! Thank you for your work, Randall!
Orkin provides bi-monthly pest management services. We noticed a problem with ants in the kitchen and called Orkin and the had a tech out to treat infoors and outside the next day.
I was very satisfied with the technician and the service. Thanks! Could you check on the debit payment in addition to the check I wrote. I don’t want both charges going through the bank. Thanks
Anthony is very thorough. He has a wonderful personality and demeanor. He is very concerned about any rodent, ant ,stink bug, etc. problem . Anthony is very kind and considerate of the elderly. I am very happy and thankful to have Anthony for my technician and don't want to change.
Thorough service. Friendly and communicative interaction
He never even rang the door bell! The man who was here only walked around the outside of the house!
I am very upset! We are in Florida. I sent a request to you to reschedule our appt to Oct 20. I RECEIVED an email stating it was rescheduled! TODAY I get an email Service was completed today!! WHY? Is there a problem with communication at Orkin? Because of this mistake we did not get an inside service! It needs to be corrected.
No matter how much of a pest I am. They listen and are very responsive
Excellent service trust worthy
We started service today, Randall was our technician, he was very pleasant, knowledgeable and professional. Great experience hope he will be our technician for future visits.
We’ve had their service a few months ago but cancelled. What a mistake- ants and spiders came rushing back. Called to continue service and they got us right in. Our technician, James, is a very nice man who does a good job!! Highly recommend!
Every experience has been very pleasant! Charles is very attentive to his customers needs.
Great job
Have had excellent service and very professional service
Service was amazing and techs were very informative and knowledgeable
We have tried many different services, but none are as patient, kind and fair as these guys. If we see anything between treatments, they come back out asap, with a smile on their face and for free.
I am very proud that I have chosen Orkin pest control to help with my pest issues. Steve was very professional and respectful of my situation. I am very grateful and thankful.
Very pleasant and knowledgeable gentlemen!
They always arrive at the start of the time window.
Brian is always here on time for appointments and is thorough and professional. He has been our Orkin man for many years. We trust him to do what is right for us and we like him.
Very helpful, good communication and all their help is much appreciated!!
Anthony was very kind , professional, thorough, quick , respectful of property. Above and beyond .
Young technician was excellent and gets a 5+++ star… best we have had. I lowered to a 3 star on form because the computer scheduling system is dysfunctional and a waste of time
Never shows up between the times we have set. No improvement in pest control and very expensive for the service provided
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 299 | $63–$124 |
| Ant extermination | 241 | $76–$246 |
| Hornet & wasp extermination | 224 | $81–$246 |
| Spider extermination | 207 | $56–$131 |
| Rodent extermination | 201 | $73–$323 |
| Bug & insect extermination | 120 | $73–$136 |
| Home inspection | 89 | $66–$159 |
| Cockroach extermination | 82 | $83–$214 |