How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%64+15.5Value 14%97+13.7Replies to reviews 7%96+6.8Craft & service penalty68−3.2Momentum penalty91−0.9Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCOREOrkin
Battle Creek, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #158Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 4.7★ from 1,970 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for hornet & wasp extermination
Clear ✕All 225 Google reviews tagged “Hornet & wasp extermination” · showing 60
We've been invaded by bees and when Orkin showed up he explained what he was going to do so he proceeded with the first less invasive action and will be back in about 3 days to check. Orkin showed up right away and the first technician said that when the bee's were dead they would remove the hive. The second…
Julian did a great job. He texted us and asked if he could come earlier as he had time earlier than our appointment. Of course, we were happy that he came early to tackle our bug issue! Julian was polite. We're happy to have the 30 day guarantee, too. Thanks for the quick service! I called this morning desperately…
The service was wonderful! They came out quickly and took care of our issue right away. Our service tech was very friendly and professional. I was pleased with the service and would definitely call them again should we need their services.
Orkin was super responsive and the serviceman was knowledgable and very professional.
Friendly & Professional 😊
The Orkin representative on the phone and Jonathan who serviced our home were very helpful.
Randall was great. Professional, knowledgeable, pleasant and helpful.
They came out and did a really great and thorough inspection of my property and were completely professional the entire time. The exterminator answered all my questions and I look forward to always using Orkin.
Tiea was super kind and professional! My son has special needs and he was very curious this morning! What was she doing? Why was she here? What's that for? Who is she? What's the truck do? Tiea responded in a very polite and positive professional manner to every one of his little questions. I was very happy with…
Excellent service, Jeff was extremely helpful, offered solutions and work will be done within a week. Brian was polite and informative. Highly recommend
They resolved the pest problem I had
Orkin did not show up for service at the approved time window.
Chris did a fantastic job, explained everything he was doing, was very thorough and courteous.
Big shout out to Sean for excellent service today!!!
Very kind and knowledgeable person. Seems to have done a thorough job and is willing to go the extra mile for customer satisfaction.
Tim was just great. Professional, courteous and thorough. Vey nice guy.
Orkin took time in my home to treat for pest
Both Randall and Joshua were great and explained everything to us before doing the job at hand & were also very professional in doing their job as well
On time. Went through the house checking for any signs of invasion got right to it
BJ was great, friendly and respectful. We would love to have him again
Brian is knowledgeable and on time every time!!!! Very polite, clean, and listens.
Randall was thorough and professional in every way.
Great work
Orkin provides bi-monthly pest management services. We noticed a problem with ants in the kitchen and called Orkin and the had a tech out to treat infoors and outside the next day.
I love Orkin!!! They are the best!! My tech is Chris Schoultz and he is good. He knows his stuff!! Answers all my questions and takes care of business. Conversing with him is great. What a good person!!! Thanks Orkin and Chris!!
Arrived on time called a half hour ahead . Very friendly and explained what he was doing answerd all my questions .
The results of treatment have been almost perfect. I can call for extra treatment if required. But I say so good so far and thank you.
DEVIN WAS GREAT TREATING OUR HOUSE FOR A YELLOWJACKET PROBLEM WE HAD ORKIN SERVICES MULTIPLE TIMES BUT DEVIN GOT THE YELLOWJACKETS HANDLED GREAT COMPANY TO WORK WITH THANK YOU KIRT
These guys are great do what you ask.. with no problem and are thorough
Very nice, quick response, will update in a week once treatment has had time to take affect. They sprayed the nest but also around the entire foundation.
Very nice and professional guys. New their job well.
Very professional and knowledgeable.
On time and knowledgeable
No matter how much of a pest I am. They listen and are very responsive
Took time to explain my situation and what he would do. Explained my options and the guarantee
We just had our home treated for bees. We have yet to see the results. The technician was friendly and completed the work quickly. The person I worked with over the phone was a bit pushy about signing up for a quarterly treatment plan which I didn't want. Other than that pressure it has been great.
Devin Dipzinski rocks! Very knowledgeable. I am not happy about corporate. Text me to tell me when they are coming. I called twice to cancel. Twice they said they had it and still sent someone. That part not good! But I got to meet Devin and he instructed and gave the number to the kazoo office. I ever need…
Great people and awesome job!
Your service man was on time this morning. Charles was very professional and easy to talk to & ask questions. I feel he is an assert to your company. Bette Kufrin
Every experience has been very pleasant! Charles is very attentive to his customers needs.
Great job
As long as my tenant is happy then I am happy… thanks for your service.
Service techs were prompt, efficient and courteous. They explained what they were doing to solve the problem.
A Yellowjacket hive is in my home that I called to have exterminated. Orkin showed up the same day and treated the hive to completely eliminate it. Very happy with the service and promptness to rid my home of this pest.
I am very proud that I have chosen Orkin pest control to help with my pest issues. Steve was very professional and respectful of my situation. I am very grateful and thankful.
I placed a call to have the bees entering my soffit and facia. The technician did not address this area, and the bee's have not diminished. I'm not pleased with the services provided.
Very nice worker who answered all my questions & patiently explained everything he was going to do. No pressure options for future services.
Very helpful, good communication and all their help is much appreciated!!
The company has been out twice to get rid of ants in kitchen and failed. Called for service and have been waiting more than 4 hours for a call back.
We had a pretty big yellow jacket problem and they came out and dusted and sprayed and Mr.Ledbetter even found a nest that I wasn't aware of, if you got bee issues you should definitely give ordinary a call.
Anthony was very kind , professional, thorough, quick , respectful of property. Above and beyond .
Randall was very prof, he answered my questions and took care of the problem.
Orkin came out to help us with wasps that had invaded our home. They were able to locate the nest and also how they were getting into our house. They were very professional both on the phone and in person.
I was panicked when I saw hornets coming out from my ceiling! I, with several other friends, tried contacting anyone to help me with my issue. Orkin stepped in and took care of everything! Chris, was on time, professional and saw the urgency in my situation. Gave me all of the information I needed moving forward!!…
Very knowledgeable and professional. Went above and beyond what was expected
Knowledgeable and friendly. Efficient and got the job done. Respected our wishes for quietness due to work at home. Will definitely work with Orkin again
The aggressive wasp/bee problem appears to be solved very professionally.
Anthony was very knowledgeable and helpful in getting rid of my hornets!!
Brian Lake was great answered all my questions and concerns! Highly recommend
Workers that have come to my house have been extremely friendly, thorough, and professional. I Usualy end up talking and walking around with the workers. It’s nice to be connected personally to the person that I can now trust to enter my home if I am not here. It’s a little costly but in my opinion it’s worth every…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 299 | $63–$124 |
| Ant extermination | 241 | $76–$246 |
| Hornet & wasp extermination | 224 | $81–$246 |
| Spider extermination | 207 | $56–$131 |
| Rodent extermination | 201 | $73–$323 |
| Bug & insect extermination | 120 | $73–$136 |
| Home inspection | 89 | $66–$159 |
| Cockroach extermination | 82 | $83–$214 |
