How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%64+15.5Value 14%97+13.7Replies to reviews 7%96+6.8Craft & service penalty68−3.2Momentum penalty91−0.9Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCOREOrkin
Battle Creek, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #158Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 4.7★ from 1,970 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for hornet & wasp extermination
Clear ✕All 225 Google reviews tagged “Hornet & wasp extermination” · showing 180
We've been invaded by bees and when Orkin showed up he explained what he was going to do so he proceeded with the first less invasive action and will be back in about 3 days to check. Orkin showed up right away and the first technician said that when the bee's were dead they would remove the hive. The second…
Julian did a great job. He texted us and asked if he could come earlier as he had time earlier than our appointment. Of course, we were happy that he came early to tackle our bug issue! Julian was polite. We're happy to have the 30 day guarantee, too. Thanks for the quick service! I called this morning desperately…
The service was wonderful! They came out quickly and took care of our issue right away. Our service tech was very friendly and professional. I was pleased with the service and would definitely call them again should we need their services.
Orkin was super responsive and the serviceman was knowledgable and very professional.
Friendly & Professional 😊
The Orkin representative on the phone and Jonathan who serviced our home were very helpful.
Randall was great. Professional, knowledgeable, pleasant and helpful.
They came out and did a really great and thorough inspection of my property and were completely professional the entire time. The exterminator answered all my questions and I look forward to always using Orkin.
Tiea was super kind and professional! My son has special needs and he was very curious this morning! What was she doing? Why was she here? What's that for? Who is she? What's the truck do? Tiea responded in a very polite and positive professional manner to every one of his little questions. I was very happy with…
Excellent service, Jeff was extremely helpful, offered solutions and work will be done within a week. Brian was polite and informative. Highly recommend
They resolved the pest problem I had
Orkin did not show up for service at the approved time window.
Chris did a fantastic job, explained everything he was doing, was very thorough and courteous.
Big shout out to Sean for excellent service today!!!
Very kind and knowledgeable person. Seems to have done a thorough job and is willing to go the extra mile for customer satisfaction.
Tim was just great. Professional, courteous and thorough. Vey nice guy.
Orkin took time in my home to treat for pest
Both Randall and Joshua were great and explained everything to us before doing the job at hand & were also very professional in doing their job as well
On time. Went through the house checking for any signs of invasion got right to it
BJ was great, friendly and respectful. We would love to have him again
Brian is knowledgeable and on time every time!!!! Very polite, clean, and listens.
Randall was thorough and professional in every way.
Great work
Orkin provides bi-monthly pest management services. We noticed a problem with ants in the kitchen and called Orkin and the had a tech out to treat infoors and outside the next day.
I love Orkin!!! They are the best!! My tech is Chris Schoultz and he is good. He knows his stuff!! Answers all my questions and takes care of business. Conversing with him is great. What a good person!!! Thanks Orkin and Chris!!
Arrived on time called a half hour ahead . Very friendly and explained what he was doing answerd all my questions .
The results of treatment have been almost perfect. I can call for extra treatment if required. But I say so good so far and thank you.
DEVIN WAS GREAT TREATING OUR HOUSE FOR A YELLOWJACKET PROBLEM WE HAD ORKIN SERVICES MULTIPLE TIMES BUT DEVIN GOT THE YELLOWJACKETS HANDLED GREAT COMPANY TO WORK WITH THANK YOU KIRT
These guys are great do what you ask.. with no problem and are thorough
Very nice, quick response, will update in a week once treatment has had time to take affect. They sprayed the nest but also around the entire foundation.
Very nice and professional guys. New their job well.
Very professional and knowledgeable.
On time and knowledgeable
No matter how much of a pest I am. They listen and are very responsive
Took time to explain my situation and what he would do. Explained my options and the guarantee
We just had our home treated for bees. We have yet to see the results. The technician was friendly and completed the work quickly. The person I worked with over the phone was a bit pushy about signing up for a quarterly treatment plan which I didn't want. Other than that pressure it has been great.
Devin Dipzinski rocks! Very knowledgeable. I am not happy about corporate. Text me to tell me when they are coming. I called twice to cancel. Twice they said they had it and still sent someone. That part not good! But I got to meet Devin and he instructed and gave the number to the kazoo office. I ever need…
Great people and awesome job!
Your service man was on time this morning. Charles was very professional and easy to talk to & ask questions. I feel he is an assert to your company. Bette Kufrin
Every experience has been very pleasant! Charles is very attentive to his customers needs.
Great job
As long as my tenant is happy then I am happy… thanks for your service.
Service techs were prompt, efficient and courteous. They explained what they were doing to solve the problem.
A Yellowjacket hive is in my home that I called to have exterminated. Orkin showed up the same day and treated the hive to completely eliminate it. Very happy with the service and promptness to rid my home of this pest.
I am very proud that I have chosen Orkin pest control to help with my pest issues. Steve was very professional and respectful of my situation. I am very grateful and thankful.
I placed a call to have the bees entering my soffit and facia. The technician did not address this area, and the bee's have not diminished. I'm not pleased with the services provided.
Very nice worker who answered all my questions & patiently explained everything he was going to do. No pressure options for future services.
Very helpful, good communication and all their help is much appreciated!!
The company has been out twice to get rid of ants in kitchen and failed. Called for service and have been waiting more than 4 hours for a call back.
We had a pretty big yellow jacket problem and they came out and dusted and sprayed and Mr.Ledbetter even found a nest that I wasn't aware of, if you got bee issues you should definitely give ordinary a call.
Anthony was very kind , professional, thorough, quick , respectful of property. Above and beyond .
Randall was very prof, he answered my questions and took care of the problem.
Orkin came out to help us with wasps that had invaded our home. They were able to locate the nest and also how they were getting into our house. They were very professional both on the phone and in person.
I was panicked when I saw hornets coming out from my ceiling! I, with several other friends, tried contacting anyone to help me with my issue. Orkin stepped in and took care of everything! Chris, was on time, professional and saw the urgency in my situation. Gave me all of the information I needed moving forward!!…
Very knowledgeable and professional. Went above and beyond what was expected
Knowledgeable and friendly. Efficient and got the job done. Respected our wishes for quietness due to work at home. Will definitely work with Orkin again
The aggressive wasp/bee problem appears to be solved very professionally.
Anthony was very knowledgeable and helpful in getting rid of my hornets!!
Brian Lake was great answered all my questions and concerns! Highly recommend
Workers that have come to my house have been extremely friendly, thorough, and professional. I Usualy end up talking and walking around with the workers. It’s nice to be connected personally to the person that I can now trust to enter my home if I am not here. It’s a little costly but in my opinion it’s worth every…
Orkin got red of centapeeds & bees under ground that stung me wile cutting the grass!
We have used Orkins services for many years. Their work is quite good, and the service technicians are professional, on time, and very helpful. I can recommend their work.
Tim and his partner were great! They were very polite. Thorough, and friendly. They put on booties to protect my floors.. . Thanks to those two this was an overall good experience; especially knowing they were taking care of all the BUGS!!
What a joke might as well just buy a can of spray they definitely have no idea how to catch a shrew
Tim did a fantastic job. He was very courteous and professional. Highly recommend.
Like this company a lot
Prompt and friendly service Quick to respond
They got me on the schedule right away. The guy that came out was super nice and easy to talk to, he answered all of my questions and was v knowledgeable. Explained what the process is and what to expect. Very happy with the service.
A very professional company. They were on time and very courteous. I reached out to two other companies and never received a call back. This company answer the phone and I actually got to speak with someone. They were out and took care of the issue. Highly recommended.
Charles is a very knowledgeable technician, that has no fear!
Tim did a great job and handled the issue completely. Thanks Tim!
We had several wasp nests on the East side of our home and around our pole barn. The largest was easily 2ft long of Bald-Face very mean and nasty wasps. The gentleman, Buddy was through and professional and answered all of our questions after professionally spraying and dusting all of the nests and extra protection…
Communication could be better.
Orkin was very professional. The orkin man did an exceptional job. He listened to me, which is very assuring.
Steve was great and very knowledgeable! We really enjoyed our first experience and are so thankful to have those crazy box elder bugs and stink bugs exterminated!
Dan was very thorough in both his explanation and treatment. Very pleased with the time he took to meticulously go around the perimeter of our house, deck, and play set to treat yellow jackets. (A different guy who came out last year only spent maybe 10-15 minutes and said it was impossible to get under the deck and…
Great tech, very knowledgeable
Very friendly and helpful. A lot of information that I wasn't aware of. Helping us to treat for reducing our box elder and stick bug problem.
Was told on the phone that “if any wasp, hornets, bees, or other sting pests come back within thirty days to call back and they’ll respect for free.” The exterminator said they don’t do that and there’s no way to get rid of them because of flowering plants in the area. Did not inspect for nests. Just said “I think…
Always pleasant and professional. Took care of mouse issue in only 2 visits. Stays on top of wasp/hornets outside. Recommend!
They treat for ants, and other insects, spiders, wasps etc. They do an awesome job!
John was fantastic and was very thorough in treating our home for ants and mice. He explained everything very well. We hope he regularly services our home in the upcoming follow up service calls.
The technician did a great job. He was very thorough and took care of all of our concerns.
Orkin was so easy to schedule the appointment. The people were friendly and reassuring. We were anxious about the yellow jackets in our living room and our tech reassured us they would be taken care of and he would return if needed for next 30 days. He taught us about the wasps and we know we couldn't have dealt…
We had a nest of yellow jackets in our wall that started to invade our bedroom. I called a different company on that we currently use for other treatment services and they never returned my call for help. After 2 days of waiting and battling the yellow jackets (not to mention not being able to sleep soundly), I had…
Scheduled service on a specific day and time. Took a half day off of work. Nobody called or showed up. After calling them back, I was informed that unfortunately my service didn’t get scheduled, but they would be willing to schedule another appointment four days later.
Randall was here on time and explained what he was going to do.It looked like he did a professional job.Time will tell if my bee problems go away. So far I'm happy with the job. Thanks Doug.
Very easy to schedule appointment. Essentially immediate service (next day) with frequent texts confirming technician's schedule. Knowledgeable, professional, yet genuinely friendly tech. Warranty explained and tech seemed he would be happy to return to retreat if needed but was confident the treatment would be…
Had a great experience with both timeliness and service provided. I didn't catch the name of the service tech but he was professional and showed me where bees were getting in, and how to prevent further instances. Great Battle Creek area service!
My technician, Collin, removed two yellow jacket nests that were in two different wall locations. He treated the outside entrances to the nests and then went in the attic , sprayed the nests directly and physically removed the nests (!!!). He was very respectful of my home and not one yellow jacket got into my…
Very professional and knowledgeable! Will definitely use again should we have any future pest issues!
Our service guy showed up at a reasonable time, and took care of our wasp problem quickly and efficiently. I sprayed around the entirety of our house and made sure to check all of the other common problem areas. The 30 day guarantee is a nice safety net if they come back for some reason.
Tim was excellent! He explained the process and the expected results. Thank you so much!!
Regular service for carpenter ants
Started out with a 4 hour service window (8-12), which they called and updated to a 2 hour service window (8-10). I got a text telling me they were on their way, and they arrived at 8:05. Guy was friendly and fast. Can’t speak to how well the treatment has worked yet, but they have a 30 day guarantee and I didn’t…
I was told the technician was going under the house to which he didn’t. He also didn’t seal the area which I was told would be done. He was nice and sprayed for wasps under the grill. There was another spot right inside he didn’t do. He never explain how long before we will see the results just said I would…
Brian was very thorough and professional. He worked inside and outside. . This was our first experience with Orkin. They are great! Highly recommend!!
Randall was just fantastic. He really went above and beyond to help us out. The wasps were really taking over our yard and house but he was able to put a stop to them. We are appreciative of all he did.
Professional, informative and took care of the problem.
Evaluated the situation and pursued a remedy. Took time to try snd find the bees nest. I appreciated his effort
Very knowledgeable and very caring about the situation. Clint was a great guy and did a wonderful.
Very knowledgeable and skilled technician. Also a nice person.
The technician was knowledgeable and very polite. He explained what he was going to do before he did it.
Our Orkin guy did a great job. He rambled through the attic, he got the last wasp nest out, which was about the size of a baseball. And helped us find the root cause to prevent them from getting in again. Very customer focused and conscientious.
Very friendly and informative
Professional Service same day we called! Grateful they could help us right away with a through plan for coverage.
Gentleman showed up on time, walked us through all that would be done, answered all our questions and was extremely knowledgeable and friendly!! I was very impressed and extremely happy with the service we received!! Would highly recommend Orkin to anyone with pest issues!!
Very courteous and friendly yet professional. Seemed very knowledgeable.
Orkin let me know the day and time of service. Mitchel was the person who came to provide the service and he let me know when he was coming and when he arrived. This gave me time to secure my dog and allow him to do his job. He explained everything he was going to do as well as the products he was using. He was very…
Great service! Donald was our technician and was very informative, kind, prompt, and courteous of our home and belonging. Highly recommend this service.
I initially got them a few years ago for a bad Yellowjacket issue (getting in the house) which was managed well and hasn’t recurred. I have since kept them for standard spraying and monitoring and they do a good job. We have had the same gentleman for awhile now and he is great. It is nice to have the continuity and…
Very nice and polite.
The techs are very helpful and professional
Called in the morning and where out the same day. Found a giant wasp nest in our house so will be back in the morning with multiple techs to remove the nest
1st, I was able to make the appointment by actually speaking directly with the local office performing the service, unlike with Terminix that has no humans, just a website. 2nd, Orkin promised service between 7 and 9AM. The tech who did the work called me when he was 30 minutes out. He arrived on time as…
Duane our Orkin Technician was incredibly nice, professional, very thorough, followed all the social distance guidelines even though it wasn't a concern on our end, and made sure to ask us if there was any specific area of concern. All around great representative for Orkin. We look forward to his future visits.
My Orkin man is always polite and quick. He also always answers questions.
Had some minor bug issues. Orkin sent an inspector to assess the situation. Within a couple days we received our first treatment. Our tech is professional, hilarious, and always on time. Great service. And the creepy crawlies have stayed gone.
Very prompt! The tech was helpful, knowledgeable, and professional.
Technician Randall Clarke was friendly, efficient, and was patient when I had questions about the services. He seemed very knowledgeable, practiced social distancing and was very thorough. I am hopeful that the treatment will be a success in the long run. It’s only been a few hours but it’s looking promising!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 299 | $63–$124 |
| Ant extermination | 241 | $76–$246 |
| Hornet & wasp extermination | 224 | $81–$246 |
| Spider extermination | 207 | $56–$131 |
| Rodent extermination | 201 | $73–$323 |
| Bug & insect extermination | 120 | $73–$136 |
| Home inspection | 89 | $66–$159 |
| Cockroach extermination | 82 | $83–$214 |
