How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%64+15.5Value 14%97+13.7Replies to reviews 7%96+6.8Craft & service penalty68−3.2Momentum penalty91−0.9Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCOREOrkin
Battle Creek, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #158Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 4.7★ from 1,970 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for rodent extermination
Clear ✕All 203 Google reviews tagged “Rodent extermination” · showing 60
Randall was very pleasant. He checked mouse traps as needed. The weather is warm and sunny, time to prevent bugs outside frim coming in, spraying outside.. We appreciate you. Thank you, Randall!
Clay did an excellent job treating our home as if it was his own. Very knowledgeable and friendly
I had Orkin since 2006 and decided, for no reason, to see what another service could provide. They were horrible. Now I'm back. . . .
Short answer: Large company that is as unhelpful as it is expensive. Long answer: we had bats and squirrels in our attic and walls. The sales person led us to believe we were getting a full coverage pest control guaranteed for 5 years that would cover all sorts of pests that enter the home. There was also mention of…
Our tech Tim is great!
Excellent service, Jeff was extremely helpful, offered solutions and work will be done within a week. Brian was polite and informative. Highly recommend
They resolved the pest problem I had
They did a thorough job of checking for mice and droppings. Ever since I got Orkin Sheld about theee years ago there have been no more mice. I am happy.
We have a very knowledgeable technician. He's so friendly and puts us at ease with everything he's doing. Reasonable rates. Always on time. They've taken care and are still maintaining our issues. Orkin is the best in my opinion. I recommend Orkin to everyone!!!!!
Tim, my Orkin guy is always responsive and takes care of our homes pest needs. I would recommend him and is company to anyone
Charles was great !
Big shout out to Sean for excellent service today!!!
The young man that came did a good job I think he wasn’t here long. The inspector was more thorough and gave me suggestions as to how to get rid of mice. I am hopeful at this point.
Orkin has been great so far! We love our tech he’s very informative and also just cool to talk to!
Orkin always does a great job. My service guy goes above and beyond. I have had issues with scheduling, but never any problems with my service guy.
Steve was very personable and efficient. He explained everything he did and why.
Orkin has been a pleasure to work with. They have been very helpful with pest control.
On time. Went through the house checking for any signs of invasion got right to it
Brian is knowledgeable and on time every time!!!! Very polite, clean, and listens.
Randall Clark was very knowledgeable and polite. He was here again today and what a nice man! Again a great job! Jeff and Randall both came today for mice ugh!!!!!! They are taking care of the problem. Jeff was able to schedule the work to begin Tuesday. Thank you both!!! No you don’t want photos 😳. They came…
Tim is the best! Very professional and friendly.
Very friendly and competent technician.
I felt that the technician understood my issues and went about taking care of them. He explained everything that he did along the way and asked me additional questions to my satisfaction.I am glad that I decided to go with ORKIN.
I love Orkin!!! They are the best!! My tech is Chris Schoultz and he is good. He knows his stuff!! Answers all my questions and takes care of business. Conversing with him is great. What a good person!!! Thanks Orkin and Chris!!
Very good job started seeing roaches running once the pesticide was applied I think the gentleman name was Brian who was very professional and did a very good job we will definitely have him come out again for a follow up
Very nice and respectful service technicians.
Thorough service. Friendly and communicative interaction
Buy the sticky sheets. I hate the mice
He never even rang the door bell! The man who was here only walked around the outside of the house!
Tim Hand was thorough and professional. Highly recommended him and Orkin.
The results of treatment have been almost perfect. I can call for extra treatment if required. But I say so good so far and thank you.
I am very upset! We are in Florida. I sent a request to you to reschedule our appt to Oct 20. I RECEIVED an email stating it was rescheduled! TODAY I get an email Service was completed today!! WHY? Is there a problem with communication at Orkin? Because of this mistake we did not get an inside service! It needs to be corrected.
Devin Dipzinski rocks! Very knowledgeable. I am not happy about corporate. Text me to tell me when they are coming. I called twice to cancel. Twice they said they had it and still sent someone. That part not good! But I got to meet Devin and he instructed and gave the number to the kazoo office. I ever need…
We’ve had their service a few months ago but cancelled. What a mistake- ants and spiders came rushing back. Called to continue service and they got us right in. Our technician, James, is a very nice man who does a good job!! Highly recommend!
Great job
Charles is wonderful
Have had excellent service and very professional service
Called to let me know they could be here earlier. Very friendly, great service and super informative. Price is great! Would highly recommend!
As long as my tenant is happy then I am happy… thanks for your service.
I am very proud that I have chosen Orkin pest control to help with my pest issues. Steve was very professional and respectful of my situation. I am very grateful and thankful.
Original experience was great, they quickly came out to our home and helped with our pest problem. However, the follow-up has been lackluster - after calling the company to find out why we hadn’t heard from them in 3 months (we have regular service) we found out that someone had accidentally typed our phone number…
Very helpful, good communication and all their help is much appreciated!!
Orkin got red of centapeeds & bees under ground that stung me wile cutting the grass!
We have used Orkins services for many years. Their work is quite good, and the service technicians are professional, on time, and very helpful. I can recommend their work.
Professional, efficient and kind
Charles is very knowledgeable and helpful citing our problems.
Excellent service and friendly worker.
Did a terrific job of looking over everything and treating
The technician is very personal and does a good job!
We trust Orkin. They have treated our home over the past year and we have significantly less pests. We appreciate having a service professional like Tim, that we are on a regular first name basis with.
Always professional, great service!
What a joke might as well just buy a can of spray they definitely have no idea how to catch a shrew
Always friendly & on time
Consummate Professionals
Prompt and friendly service Quick to respond
Orkin has done a good job since service day number one..... I have caught so many mice on the box traps it's amazing. I hope if there's more Orkin will rid of them for me for I am so very terrified of miçe and don't like cats
Service is thorough and excellent.
Randall was very professional and helpful with explaining the process and every step to have a successful treatment plan. I look forward to working with Orkin!!
Fast response. Technician came the same day did a thorough inspection and found the issue.
Took time to explain their service and we’re very timely
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 299 | $63–$124 |
| Ant extermination | 241 | $76–$246 |
| Hornet & wasp extermination | 224 | $81–$246 |
| Spider extermination | 207 | $56–$131 |
| Rodent extermination | 201 | $73–$323 |
| Bug & insect extermination | 120 | $73–$136 |
| Home inspection | 89 | $66–$159 |
| Cockroach extermination | 82 | $83–$214 |
