Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%64+15.5Value 14%97+13.7Replies to reviews 7%96+6.8Craft & service penalty68−3.2Momentum penalty91−0.9Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORE

Orkin

Battle Creek, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #158Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 4.7★ from 1,970 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 70% of wildlife removal services.B
70
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 64% of wildlife removal services.B
64
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 68% of wildlife removal services.B
68
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 97% of wildlife removal services.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 91% of wildlife removal services.A
91
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 96% of wildlife removal services.A
96

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.203
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.72
Usually paidThe price range customers picked most often for this job.$180–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$73–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#136 / 148
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 203 Google reviews tagged “Rodent extermination” · showing 80

Kathy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Randall was very pleasant. He checked mouse traps as needed. The weather is warm and sunny, time to prevent bugs outside frim coming in, spraying outside.. We appreciate you. Thank you, Randall!

Reasonable priceRodent exterminationGeneral pest inspection
garyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Clay did an excellent job treating our home as if it was his own. Very knowledgeable and friendly

Paid $200+Reasonable priceRodent extermination
VirginiaLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I had Orkin since 2006 and decided, for no reason, to see what another service could provide. They were horrible. Now I'm back. . . .

Paid $80–100Ant exterminationBee exterminationBug & insect extermination
MegganLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★

Short answer: Large company that is as unhelpful as it is expensive. Long answer: we had bats and squirrels in our attic and walls. The sales person led us to believe we were getting a full coverage pest control guaranteed for 5 years that would cover all sorts of pests that enter the home. There was also mention of…

Paid $200+OverpricedRodent exterminationBat extermination
Tim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Our tech Tim is great!

Reasonable priceHome inspectionRodent extermination
Heather12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Excellent service, Jeff was extremely helpful, offered solutions and work will be done within a week. Brian was polite and informative. Highly recommend

Reasonable priceAnt exterminationHornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
KennethLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

They resolved the pest problem I had

Paid $180–200Reasonable priceCockroach exterminationRodent extermination
DanaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

They did a thorough job of checking for mice and droppings. Ever since I got Orkin Sheld about theee years ago there have been no more mice. I am happy.

Paid $180–200Reasonable priceRodent exterminationGeneral pest inspectionMosquito extermination+ Responsiveness
Penny4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

We have a very knowledgeable technician. He's so friendly and puts us at ease with everything he's doing. Reasonable rates. Always on time. They've taken care and are still maintaining our issues. Orkin is the best in my opinion. I recommend Orkin to everyone!!!!!

Home inspectionRodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
DirkLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Tim, my Orkin guy is always responsive and takes care of our homes pest needs. I would recommend him and is company to anyone

Bed bug exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Blake7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Charles was great !

Paid $120–140Reasonable priceRodent extermination
Carla4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Big shout out to Sean for excellent service today!!!

Hornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Sue11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

The young man that came did a good job I think he wasn’t here long. The inspector was more thorough and gave me suggestions as to how to get rid of mice. I am hopeful at this point.

Paid $180–200Not sureHome inspectionRodent extermination
ShaiLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Orkin has been great so far! We love our tech he’s very informative and also just cool to talk to!

Rodent extermination+ Responsiveness+ Punctuality+ Quality
Bonnie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Orkin always does a great job. My service guy goes above and beyond. I have had issues with scheduling, but never any problems with my service guy.

Rodent exterminationBee exterminationAnt extermination
b5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Steve was very personable and efficient. He explained everything he did and why.

Home inspectionRodent exterminationSpider extermination+ Punctuality+ Quality+ Professionalism
LindaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Orkin has been a pleasure to work with. They have been very helpful with pest control.

Rodent exterminationGeneral pest inspection
Sheldon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

On time. Went through the house checking for any signs of invasion got right to it

Hornet & wasp exterminationRodent exterminationTermite extermination
Jon10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Brian is knowledgeable and on time every time!!!! Very polite, clean, and listens.

Hornet & wasp exterminationRodent exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
KayLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Randall Clark was very knowledgeable and polite. He was here again today and what a nice man! Again a great job! Jeff and Randall both came today for mice ugh!!!!!! They are taking care of the problem. Jeff was able to schedule the work to begin Tuesday. Thank you both!!! No you don’t want photos 😳. They came…

Rodent exterminationAnt extermination
Dave3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Tim is the best! Very professional and friendly.

Home inspectionRodent exterminationGeneral pest inspection+ Punctuality+ Professionalism
Jack2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very friendly and competent technician.

Home inspectionGeneral pest inspectionRodent extermination
Emma3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I felt that the technician understood my issues and went about taking care of them. He explained everything that he did along the way and asked me additional questions to my satisfaction.I am glad that I decided to go with ORKIN.

Rodent extermination+ Responsiveness+ Quality+ Professionalism
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I love Orkin!!! They are the best!! My tech is Chris Schoultz and he is good. He knows his stuff!! Answers all my questions and takes care of business. Conversing with him is great. What a good person!!! Thanks Orkin and Chris!!

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
GeorgeLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very good job started seeing roaches running once the pesticide was applied I think the gentleman name was Brian who was very professional and did a very good job we will definitely have him come out again for a follow up

Bat exterminationBug & insect exterminationCockroach extermination
ChrisLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very nice and respectful service technicians.

Rodent exterminationSpider extermination+ Professionalism
Michael10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Thorough service. Friendly and communicative interaction

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Quality
Brenda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Buy the sticky sheets. I hate the mice

Ant exterminationBug & insect exterminationRodent extermination+ Responsiveness+ Punctuality+ Professionalism
Richard1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★

He never even rang the door bell! The man who was here only walked around the outside of the house!

Ant exterminationCockroach exterminationFlea & mite extermination− Responsiveness− Punctuality
Georgia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Tim Hand was thorough and professional. Highly recommended him and Orkin.

Rodent extermination
Doris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★

The results of treatment have been almost perfect. I can call for extra treatment if required. But I say so good so far and thank you.

Hornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
JimmieLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

I am very upset! We are in Florida. I sent a request to you to reschedule our appt to Oct 20. I RECEIVED an email stating it was rescheduled! TODAY I get an email Service was completed today!! WHY? Is there a problem with communication at Orkin? Because of this mistake we did not get an inside service! It needs to be corrected.

Bug & insect exterminationGeneral pest inspectionRodent extermination+ Quality
Tina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Devin Dipzinski rocks! Very knowledgeable. I am not happy about corporate. Text me to tell me when they are coming. I called twice to cancel. Twice they said they had it and still sent someone. That part not good! But I got to meet Devin and he instructed and gave the number to the kazoo office. I ever need…

Ant exterminationBug & insect exterminationHornet & wasp extermination
Kelli11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We’ve had their service a few months ago but cancelled. What a mistake- ants and spiders came rushing back. Called to continue service and they got us right in. Our technician, James, is a very nice man who does a good job!! Highly recommend!

Ant exterminationGeneral pest inspectionRodent extermination+ Value
Mario2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great job

Home inspectionHornet & wasp exterminationMosquito extermination+ Responsiveness
Jon16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Charles is wonderful

Rodent extermination+ Responsiveness+ Punctuality+ Quality
SaraLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Have had excellent service and very professional service

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
janice9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Called to let me know they could be here earlier. Very friendly, great service and super informative. Price is great! Would highly recommend!

Rodent extermination+ Responsiveness+ Punctuality+ Quality
Cyclone4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

As long as my tenant is happy then I am happy… thanks for your service.

Hornet & wasp exterminationRodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
J'vonte3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am very proud that I have chosen Orkin pest control to help with my pest issues. Steve was very professional and respectful of my situation. I am very grateful and thankful.

Hornet & wasp exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Professionalism
Mary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★

Original experience was great, they quickly came out to our home and helped with our pest problem. However, the follow-up has been lackluster - after calling the company to find out why we hadn’t heard from them in 3 months (we have regular service) we found out that someone had accidentally typed our phone number…

Bug & insect exterminationFlea & mite exterminationMosquito extermination
E10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very helpful, good communication and all their help is much appreciated!!

Hornet & wasp exterminationMosquito exterminationGeneral pest inspection
Ray6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Orkin got red of centapeeds & bees under ground that stung me wile cutting the grass!

Home inspectionHornet & wasp exterminationRodent extermination+ Responsiveness+ Quality+ Professionalism
Ralph6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We have used Orkins services for many years. Their work is quite good, and the service technicians are professional, on time, and very helpful. I can recommend their work.

Ant exterminationHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Heidi9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Professional, efficient and kind

Rodent extermination
Donna9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Charles is very knowledgeable and helpful citing our problems.

Rodent exterminationSpider exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
tonyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent service and friendly worker.

Home inspectionRodent extermination+ Professionalism
George4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Did a terrific job of looking over everything and treating

General pest inspectionRodent extermination
CarlLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

The technician is very personal and does a good job!

General pest inspectionRodent extermination+ Punctuality+ Professionalism
Autumn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We trust Orkin. They have treated our home over the past year and we have significantly less pests. We appreciate having a service professional like Tim, that we are on a regular first name basis with.

Home inspectionGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Christopher4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always professional, great service!

General pest inspectionRodent extermination
ElizabethLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★

What a joke might as well just buy a can of spray they definitely have no idea how to catch a shrew

Bug & insect exterminationHornet & wasp exterminationGeneral pest inspection− Quality− Value
Mary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always friendly & on time

Ant exterminationRodent extermination+ Punctuality+ Professionalism
Sanjay8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Consummate Professionals

General pest inspectionRodent extermination
Wendy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Prompt and friendly service Quick to respond

Ant exterminationHornet & wasp exterminationRodent extermination+ Punctuality+ Professionalism+ Value
Shanta4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Orkin has done a good job since service day number one..... I have caught so many mice on the box traps it's amazing. I hope if there's more Orkin will rid of them for me for I am so very terrified of miçe and don't like cats

Rodent extermination+ Responsiveness+ Punctuality+ Quality
Patti2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Service is thorough and excellent.

Bee exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
MeganLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Randall was very professional and helpful with explaining the process and every step to have a successful treatment plan. I look forward to working with Orkin!!

Ant exterminationMosquito exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Joao2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Fast response. Technician came the same day did a thorough inspection and found the issue.

General pest inspectionRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Professionalism
Keith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Took time to explain their service and we’re very timely

Cockroach exterminationGeneral pest inspectionRodent extermination+ Professionalism
Pete2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★

Paid $282 to get rid of one mouse and the mouse is still there.

Rodent extermination
Sky3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very thorough. They patched up holes and took their time to inspect three levels of my townhouse.

Rodent extermination
Benjamin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Charles is a very knowledgeable technician, that has no fear!

Hornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Shannon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’m very happy with my Orkin service. My service person is friendly and polite, and always explains what he’s going to do and has done when he’s at my place. And he catches a lot of mice for me!

Rodent extermination+ Punctuality+ Quality+ Professionalism
Gabe4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Did a great job! Promptly placed traps and inspected the house with great attention to detail

General pest inspectionRodent extermination
April4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience. Professional and thorough!

Bug & insect exterminationCockroach exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Lori17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Dustin was excellent he explained everything well did a thorough job both inside and out. He is a credhe it to your business

Ant exterminationGeneral pest inspectionRodent extermination+ Professionalism
thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

Tim is on time friendly and does a good job.

Ant exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Professionalism
FeliciaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Love Charles work thank you 💖

Rodent extermination+ Responsiveness+ Punctuality+ Quality
PLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

As usual, Tim did an excellent job. He's very thorough and knowledgeable. I highly recommend Tim and Orkin.

Bee exterminationMosquito exterminationGeneral pest inspection
Sharon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional and friendly people. Price was very reasonable compared to other brands.

Ant exterminationRodent exterminationSpider extermination+ Professionalism
molly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My Orkin technician is excellent. The best technician I have ever had. He not only treats the conditions but he is solution oriented ! A rare breed these days. He also provides me with monthly updates.

Ant exterminationGeneral pest inspectionRodent extermination
Robin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Steve was my service professional and he was attentive to my questions, answered them thoroughly and was sensitive to my fears. Steve knows his job and I trust him. I’m happy that I called this company and they sent Steve.

Rodent exterminationSpider extermination+ Quality
Katie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris was great! So thankful he could come out same day I called!

Rodent extermination+ Responsiveness+ Punctuality+ Quality
Leila14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Gnats swarming out of control for 2 months

Flea & mite exterminationHome inspectionRodent extermination+ Responsiveness+ Punctuality+ Professionalism
Luna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

I bought a new home in February of 2022, hired Orkin as our service provider because they’re reputable. They came through and laid traps (which are still currently lying around my home), got a monthly plan going for $74 and some change a month, when I first got the plan started they said they included mosquito…

Bug & insect exterminationGeneral pest inspectionRodent extermination− Punctuality− Quality
Tom1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tyree was very knowledgeable and just as friendly. He took the time to explain what he was doing and why. Made me feel that I was in good hands as I dislike mice and eradicating them. This is the second time I’ve used Orkin and I was even more impressed with their services - mostly due to Tyree and his patience with…

Rodent extermination+ Responsiveness+ Punctuality+ Quality
Constance1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

He was very professional, courteous and informative

Rodent extermination+ Punctuality+ Professionalism
Jen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tim was awesome and professional, very knowledgeable and friendly. Happily explained everything he was doing and eager to answer all of our questions and concerns. The entire experience has been a positive one and happy to be working with them.

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Tia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I want to give Charles from the Kalamazoo area a shot out. He was very nice informative to me and my children. He was thoughtful and respectful. Most pest control workers aren’t truthful and caring but Charles came through with the save for this go round.

Cockroach exterminationRodent extermination+ Professionalism

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Price

$186+76% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 65%Overpriced 7%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection299$63–$124
Ant extermination241$76–$246
Hornet & wasp extermination224$81–$246
Spider extermination207$56–$131
Rodent extermination201$73–$323
Bug & insect extermination120$73–$136
Home inspection89$66–$159
Cockroach extermination82$83–$214

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