How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%64+15.5Value 14%97+13.7Replies to reviews 7%96+6.8Craft & service penalty68−3.2Momentum penalty91−0.9Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCOREOrkin
Battle Creek, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #158Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 4.7★ from 1,970 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for spider extermination
Clear ✕All 207 Google reviews tagged “Spider extermination” · showing 100
Very impressed with the the professionalism and thoroughness of our pest professional!
I had Orkin since 2006 and decided, for no reason, to see what another service could provide. They were horrible. Now I'm back. . . .
Brian did a great job as usual. Friendly, courteous, and efficient!
Brian is thorough & professional. Thanks!
Excellent service, Jeff was extremely helpful, offered solutions and work will be done within a week. Brian was polite and informative. Highly recommend
Orkin did not show up for service at the approved time window.
Good nice people thoughtful
Big shout out to Sean for excellent service today!!!
Our technician was on time and friendly. He provided the service thoroughly and efficiently. Very pleased with the level of service and most importantly, the result…no bugs!
Steve was very personable and efficient. He explained everything he did and why.
Orkin has been there when i needed them i highly recommend them!
Great service. Tim always does a complete inspection and follow ups.
On time. Went through the house checking for any signs of invasion got right to it
BJ was great, friendly and respectful. We would love to have him again
Quarterly service to prevent insects in the house.
The service person was early and did a very efficient job. Explain to me what I needed to know and made me feel very comfortable about the treatment.
Randall was thorough and professional in every way.
Very professional and friendly. Enjoyed the experience.
Orkin provides bi-monthly pest management services. We noticed a problem with ants in the kitchen and called Orkin and the had a tech out to treat infoors and outside the next day.
I love Orkin!!! They are the best!! My tech is Chris Schoultz and he is good. He knows his stuff!! Answers all my questions and takes care of business. Conversing with him is great. What a good person!!! Thanks Orkin and Chris!!
Very good job started seeing roaches running once the pesticide was applied I think the gentleman name was Brian who was very professional and did a very good job we will definitely have him come out again for a follow up
Very nice and respectful service technicians.
Thorough service. Friendly and communicative interaction
Buy the sticky sheets. I hate the mice
I was notified before the service took place. The technician did a wonderful job and was efficient and sprayed for the things I asked you to. The Outer Perimeter as well as for spiders inside the house.
Very happy with the service.
I am very upset! We are in Florida. I sent a request to you to reschedule our appt to Oct 20. I RECEIVED an email stating it was rescheduled! TODAY I get an email Service was completed today!! WHY? Is there a problem with communication at Orkin? Because of this mistake we did not get an inside service! It needs to be corrected.
Excellent service trust worthy
Devin Dipzinski rocks! Very knowledgeable. I am not happy about corporate. Text me to tell me when they are coming. I called twice to cancel. Twice they said they had it and still sent someone. That part not good! But I got to meet Devin and he instructed and gave the number to the kazoo office. I ever need…
We started service today, Randall was our technician, he was very pleasant, knowledgeable and professional. Great experience hope he will be our technician for future visits.
We’ve had their service a few months ago but cancelled. What a mistake- ants and spiders came rushing back. Called to continue service and they got us right in. Our technician, James, is a very nice man who does a good job!! Highly recommend!
The expert that came out was very nice, personable and got the job done as was requested
We have tried many different services, but none are as patient, kind and fair as these guys. If we see anything between treatments, they come back out asap, with a smile on their face and for free.
The technician (Steve) was very friendly and very professional. It is too early to tell of the treatment was effective.
Very pleasant and knowledgeable gentlemen!
Very helpful, good communication and all their help is much appreciated!!
Very professional and informative.
Charles is very knowledgeable and helpful citing our problems.
Very professional and very knowledgeable.
Tim did a fantastic job. He was very courteous and professional. Highly recommend.
Great friendly service!
Prompt and friendly service Quick to respond
Always found the tech to do a great job thank you Orkin
They are very informative and well at there job.
Fast response. Technician came the same day did a thorough inspection and found the issue.
Very professional and I was very pleased with the job that he's done. He listens to my advice and goes over all the spots that I need him to go over. I would definitely recommend you to a new customer,!
Tim is on time friendly and does a good job.
As usual, Tim did an excellent job. He's very thorough and knowledgeable. I highly recommend Tim and Orkin.
Very professional and friendly people. Price was very reasonable compared to other brands.
My Orkin technician is excellent. The best technician I have ever had. He not only treats the conditions but he is solution oriented ! A rare breed these days. He also provides me with monthly updates.
Steve was my service professional and he was attentive to my questions, answered them thoroughly and was sensitive to my fears. Steve knows his job and I trust him. I’m happy that I called this company and they sent Steve.
I bought a new home in February of 2022, hired Orkin as our service provider because they’re reputable. They came through and laid traps (which are still currently lying around my home), got a monthly plan going for $74 and some change a month, when I first got the plan started they said they included mosquito…
Tim did a great job and handled the issue completely. Thanks Tim!
Our rep has been great. He’s very conscientious and takes time to ask questions and if we’re having any issues.
Communication could be better.
Runny was very polite and professional.
Very Professional and knowledgable.
Great service
Always pleasant and professional. Took care of mouse issue in only 2 visits. Stays on top of wasp/hornets outside. Recommend!
They treat for ants, and other insects, spiders, wasps etc. They do an awesome job!
Tech was super friendly and said to call him if I see any problems. I have been getting sprayed every other month and I still see live spiders in the basement. But I've not seen one ant or carpenter ant since the first two treatments. I don't understand why it's so expensive 😕 but you can't have ants eating your…
Thank you. I have a deep fear of mice. You are always careful to remove them so I don't see
Excellent on-time professional service!
Everyone is so nice and professional. I don’t have to worry about anything as they take care of “creepy things “.
Tyler was awesome!!! He was professional, attentive, kind and spent time treating our home!
I am currently satisfied with the response from Customer Service in regards to my concerns about services at my home.
Quick and efficient.
Very professional service. The employee who came in our home was very polite and respectful. He treat d our home like I think he would his own. We were very impressed with the way we were taken care of.
Tyler was very friendly and knowledgeable.
I called two weeks ago cause of spider activity and they have been short handed and couldn’t get her for 2 weeks. I was a little disappointed in that! The kid that came today was very professional and did anything he could to make me happy. He actually lives a half block from me and said he could come anytime if needed!
Always great service, friendly and attentive staff.
Terminix didn’t clear the spiders so changed to Orkin. Today was the first service so hopefully better but they were very professional and pleasant. On time, unlike lots of services now days with short staff
Regular service for carpenter ants
Brian was very thorough and professional. He worked inside and outside. . This was our first experience with Orkin. They are great! Highly recommend!!
Very friendly. Explained everything.
Randall was just fantastic. He really went above and beyond to help us out. The wasps were really taking over our yard and house but he was able to put a stop to them. We are appreciative of all he did.
I have regular appointments to upkeep my protection against bugs and critters. In the summer, this is mostly bugs and the winter, Orkin has been particularly helpful with mice.
Very good service today. B.J. was great!
Tyler Richmond did an wonderful job! He is was polite, professional, and thorough. I would highly recommend working with him. Thank you Tyler for your great service!
Randall was extremely knowledgeable, polite, and kind and did a great job treating inside and outside of my home for bugs. Will look forward to continuing to use orkin for any bug problems in the future!
Excellent customer service from initial contact to on site service person! Flexible payment options too. Very happy.
I am very pleased with the service I received today, they showed up within the given time and delivered their service in a timely yet efficient manner.
Tech was knowledgeable and answered questions. Feel confident problem will be resolved.
Very friendly and informative
Professional Service same day we called! Grateful they could help us right away with a through plan for coverage.
Poor service, would not come back and do job correctly,Will never use this service again, anyone but ORKIN, unless Services is redone!
Used Orkin in the past (about 3 years ago) and had some issues with scheduling. I called to see if things have changed with the schedule since I live outside of town. Happy to find out they have open up evening and weekends around me. Scheduled first service within a couple of days of my first call. Service tech…
The technician was friendly and knowledgeable explaining the process and recommending ways to prevent pest.
Dustin did a great job and he was very conscientious.
Conner, my service man is very professional and knowledgeable. He explained everything and did an excellent job. I look forward to having Orkin keep my home free of pests. Thank you Orkin!
Had a horrible bee problem in my eaves! They came and sprayed and i have not seen another one!
We were very appreciative of and impressed with today’s initial service (interior and exterior), as well as the Inspection that had occurred on September 5th. Thank you for take my such good care of us and our home!
Orkin let me know the day and time of service. Mitchel was the person who came to provide the service and he let me know when he was coming and when he arrived. This gave me time to secure my dog and allow him to do his job. He explained everything he was going to do as well as the products he was using. He was very…
Completed service professionally and efficiently. On time and effective communication.
Great service! Donald was our technician and was very informative, kind, prompt, and courteous of our home and belonging. Highly recommend this service.
The guy was really nice
Very nice and polite.
Wonderful value for money spent. Had carpenter ants and house was treated.
Outstanding service.
Orkin has done a great job with all our pests, but the program is not flexible enough to skip a month or two.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 299 | $63–$124 |
| Ant extermination | 241 | $76–$246 |
| Hornet & wasp extermination | 224 | $81–$246 |
| Spider extermination | 207 | $56–$131 |
| Rodent extermination | 201 | $73–$323 |
| Bug & insect extermination | 120 | $73–$136 |
| Home inspection | 89 | $66–$159 |
| Cockroach extermination | 82 | $83–$214 |