Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%63+15.3Value 14%75+10.6Replies to reviews 7%55+3.9Craft & service penalty74−2.6Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE

Orkin

Bloomington, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #72Position by Experts Score among all companies we track in this category. of 73 cockroach control · 4.7★ from 619 Google reviews

Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 75% of cockroach control.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 63% of cockroach control.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 74% of cockroach control.B
74
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 75% of cockroach control.B
75
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 55% of cockroach control.C
55

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.67
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.82
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$154
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#58 / 61
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 67 Google reviews tagged “Bug & insect extermination” · showing 20

Mark13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Extremely professional and competent service. Terry is a friendly and knowledgeable technician

Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
Shirley6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Frank is our Orkin man and has been for years. We like him for his friendliness, work ethic and he always does a complete job.

Reasonable priceTermite exterminationSpider exterminationGeneral pest inspection
Internal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jesus was great, and always takes good care of our home!

Paid $60–80Great priceRodent exterminationSpider exterminationGeneral pest inspection
Shannon8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Scott was prompt, friendly, and thorough. Thank you!

Great priceBug & insect extermination
Kharisma1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

Hayden was amazing. Very kind and understanding

Paid $40–60Not sureBug & insect extermination
Paige3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Scott is flexible with my schedule and is professional, yet friendly.

Reasonable priceGeneral pest inspectionBug & insect extermination
Ricky2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jesus was great! Extremely knowledgeable and thorough!

Reasonable priceBug & insect extermination
Jonathan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jesus is and has been very thorough. He always asks how things have been around the house and connects with the kids really well. He answers questions thoroughly and addresses any problems we have. I would recommend orkin and specifically Jesus to anyone that needs help

Paid $40–60Great priceBug & insect extermination
Brianna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

Jesus is awesome and so thorough. That means a lot since we have young kids. He is always kind and respectful as well while in our home and takes the time to make sure he covers all areas of concern.

Paid $40–60Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Betty1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Scott is always so kind and friendly. I have had no issues with insects or rodents. Amazing service ♥️

Not sureBug & insect extermination
Gillian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Scott does a great job with our tick and mosquito application. He takes extra care to ensure everything is covered. He also is really great at communicating with me.

Paid $60–80Reasonable priceMosquito exterminationBug & insect extermination
Dave1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jesus, Just has to be the professional and patient gentleman we have come across. Absolutely a delight to work with!

Paid $120–140Great priceRodent exterminationSpider exterminationFlea & mite extermination
Hannah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Hayden has serviced us very well! Thank you for all your help!

Spider exterminationBug & insect extermination
Haley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have always had a positive experience with Hayden, he is always friendly and is very thorough with his treatments.

Paid $40–60Reasonable priceMosquito exterminationBug & insect exterminationAnt extermination
Haley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have always had a positive experience with Hayden, he is always friendly and is very thorough with his treatments.

Paid $40–60Reasonable priceMosquito exterminationBug & insect exterminationAnt extermination
Linda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Hayden is very professional, and thorough. Keeps everything creepy crawly away. Thank you Hayden for a great job.

Bug & insect extermination
Bethany5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Amazing experience! Jesus was friendly, kind and explained what he was there to do and asked if there were any other issues he could help with. 10/10 customer service.

Paid $120–140Great priceTermite exterminationBug & insect extermination
Tonya1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Hayden was really nice, knowledgeable and helpful. We appreciate Orkin’s service!

Paid $100–120Reasonable priceHornet & wasp exterminationBug & insect extermination
Jennifer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Scott is the best technician we’ve ever had!

Bug & insect extermination
Cameron4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The technician Hayden was quick and efficient. Listened to our needs and was very nice throughout the entire process.

Reasonable priceHome inspectionBug & insect extermination

Show more bug & insect extermination reviews (47 more) →

Price

$108-7% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 59%Overpriced 6%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection88$58–$139
Home inspection68$83–$176
Bug & insect extermination66$56–$154
Ant extermination62$83–$282
Rodent extermination57$76–$323
Cockroach extermination55$88–$323
Spider extermination47$58–$184
Hornet & wasp extermination27$106–$371

Compare with