Analyzing 7,228,9267.2M ReviewsFor 20,49220.5K Experts

Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%63+15.3Value 14%75+10.6Replies to reviews 7%55+3.9Craft & service penalty74−2.6Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE

Orkin

Bloomington, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #72Position by Experts Score among all companies we track in this category. of 73 cockroach control · 4.7★ from 619 Google reviews

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Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 75% of cockroach control.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 63% of cockroach control.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 74% of cockroach control.B
74
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 75% of cockroach control.B
75
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 55% of cockroach control.C
55

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.88
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$139
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#65 / 67
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 88 Google reviews tagged “General pest inspection” · showing 20

Mark13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Extremely professional and competent service. Terry is a friendly and knowledgeable technician

Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
Olivia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Chris has provided Orkin pest services at our house several times. He always asks us if we are experiencing any issues and if we have any concerns. He takes the time to explain what he is doing.

Paid $40–60Reasonable priceGeneral pest inspection
Shirley6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Frank is our Orkin man and has been for years. We like him for his friendliness, work ethic and he always does a complete job.

Reasonable priceTermite exterminationSpider exterminationGeneral pest inspection
Internal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jesus was great, and always takes good care of our home!

Paid $60–80Great priceRodent exterminationSpider exterminationGeneral pest inspection
Ashlee4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Terry was absolutely wonderful. He explained to me the spider situation. He found some ant mounds. He got both of those taken care of for me. Put a few glue traps down to make me feel more comfortable with anything that could be inside. I really appreciate him.

General pest inspection
Regina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jesus provides professional and courteous service. He is very knowledgeable and our dog loves him!

Paid $100–120Reasonable priceGeneral pest inspection
Paige3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Scott is flexible with my schedule and is professional, yet friendly.

Reasonable priceGeneral pest inspectionBug & insect extermination
Heather4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Orkin is great to work with in our schedule and are always so very helpful and kind. I would recommend Orkin for all your bug problems. Jesus is our pest control person and he’s great! Very efficient in his job. He is great in explaining if there are bug/pests what the cause of them are and what we can do to control that area.

Paid $120–140Great priceGeneral pest inspection
Julie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Hayden was very professional and very personable!!! He answered my questions and was very knowledgeable.

Not sureGeneral pest inspection
StacyLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Hayden was very friendly, professional and thorough even though he had to walk for mokes to complete our inspection. 😁

Not sureGeneral pest inspection
Christopher2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Hayden did a good job.

Paid $120–140Reasonable priceGeneral pest inspection
Angela3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Hayden was extremely professional and explained the process clearly from start to finish.

Paid $200+Reasonable priceGeneral pest inspectionMosquito exterminationAnt extermination
Brianna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

Jesus is awesome and so thorough. That means a lot since we have young kids. He is always kind and respectful as well while in our home and takes the time to make sure he covers all areas of concern.

Paid $40–60Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
ShannonLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jesus, always asks how it's going and if I've seen any activity, before he starts around the premises. Always friendly. I enjoy our monthly interactions.

Not sureGeneral pest inspection
Jennifer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Hayden is Awesome! Very detailed on the services they provide and willing to go above and beyond

General pest inspection
Kathy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Hayden,was great

General pest inspection
Patty1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Hayden, was as great

General pest inspection
George1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jesus is a great Orkin representative! Friendly and through! Thanks!

Paid $80–100Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
Rachel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jesus did an amazing job was very respectful!!

Paid $40–60Great priceGeneral pest inspection
Jesse1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jesus is my service pro. He has been excellent. Punctual, knowledgeable and efficient with the services that he’s provided me. I’m grateful for Orkin and glad to have a good service pro that helps keep my home pest free.

Great priceRodent exterminationSpider exterminationFlea & mite extermination

Show more general pest inspection reviews (68 more) →

Price

$108-7% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 59%Overpriced 6%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection88$58–$139
Home inspection68$83–$176
Bug & insect extermination66$56–$154
Ant extermination62$83–$282
Rodent extermination57$76–$323
Cockroach extermination55$88–$323
Spider extermination47$58–$184
Hornet & wasp extermination27$106–$371

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