Analyzing 7,228,9267.2M ReviewsFor 20,49220.5K Experts

Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%63+15.3Value 14%75+10.6Replies to reviews 7%55+3.9Craft & service penalty74−2.6Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE

Orkin

Bloomington, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #72Position by Experts Score among all companies we track in this category. of 73 cockroach control · 4.7★ from 619 Google reviews

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Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 75% of cockroach control.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 63% of cockroach control.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 74% of cockroach control.B
74
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 75% of cockroach control.B
75
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 55% of cockroach control.C
55

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.57
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.60
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$76–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 55/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#66 / 66
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.89%

All 57 Google reviews tagged “Rodent extermination” · showing 20

Mark13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Extremely professional and competent service. Terry is a friendly and knowledgeable technician

Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
James9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Crew showed up and got right to work and did a thorough job. Much appreciated.

Paid $200+Reasonable priceRodent extermination
Internal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jesus was great, and always takes good care of our home!

Paid $60–80Great priceRodent exterminationSpider exterminationGeneral pest inspection
Jason4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Absolutely a wonderful person to work with!

Paid $40–60Reasonable priceRodent extermination
Dave1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jesus, Just has to be the professional and patient gentleman we have come across. Absolutely a delight to work with!

Paid $120–140Great priceRodent exterminationSpider exterminationFlea & mite extermination
Jesse1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jesus is my service pro. He has been excellent. Punctual, knowledgeable and efficient with the services that he’s provided me. I’m grateful for Orkin and glad to have a good service pro that helps keep my home pest free.

Great priceRodent exterminationSpider exterminationFlea & mite extermination
Ethan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Scott showed up and sprayed around the perimeter. Very friendly and excellent customer service.

Paid $1–20Reasonable priceRodent exterminationBug & insect extermination
Jan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★

We paid Orkin $11568.00 for Attic insulation replacement and sealing of access points to address a mice infestation. This service was performed in July 2025. By December 2025, we noticed signs of mice once again. Orkin came out for an inspection in January 2026 and said the original job was not done correctly and…

Paid $200+OverpricedRodent extermination
Jeffrey15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This is one of those “invisible” services that if done right, no one notices. And Michelle does it well. She always goes above and beyond to help us, and it’s very appreciated. Thank you!

Reasonable priceRodent exterminationGeneral pest inspectionBug & insect extermination
David13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Frank Orkin technician, knows how to get results! Great service!

Great priceRodent extermination
Chris7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We have had 3 homes we have used with Working with Orkin and Michelle is my go to Everytime! She's the best

Paid $40–60Reasonable priceRodent exterminationCockroach exterminationBug & insect extermination
BrentLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★

DO NOT USE!! TOTAL FAILURE!!! Orkin "treated" my mother's house for squirrel intrusion to the tune of $12,000. The "treatment' did nothing and now the squirrels are back in the house and Orkin is ignoring our calls. CALL ANYB9DY ELSE!!!

Paid $1–20OverpricedRodent extermination
KellyLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Michelle was wonderful. Quick and efficient just like I prefer. She was extra awesome today, she helped to save my elderly dog's life. She got my attention as he was choking on a treat. She was on the floor with me ready to assist me any way she could. She is a part of the family now and forever.

Reasonable priceHome inspectionRodent exterminationSpider extermination
James5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Orkin is a fine business. We have had them for 28 year. The technicians are professional and willing to answer questions and concerns Well worth the.money to protect our home.

Paid $60–80Great priceHome inspectionRodent extermination
ConnieLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Andrew was great and super knowledgeable, he said we needed to have the home inspected by them for free. I thought that was what the fist visit was for but somehow the communication at scheduling missed that. Not Andrew's fault. And I've used Orkin for bug problems at my old house and they were awesome then so I…

Paid $100–120Great priceRodent extermination
Bonnie13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Michelle was great! She was prompt, friendly and knowledgeable.

Paid $200+Reasonable priceRodent extermination
BrendaLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Couldn't be more professional. Great job

Paid $120–140Reasonable priceRodent extermination
Betty17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very pleased with the mosquito control. Great service !

Reasonable priceRodent exterminationMosquito extermination
Debbie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Orkin representative is very nice and knowledgeable when we ask questions. We feel like our home is safe from all pests.

Rodent exterminationFlea & mite exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Benjamin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great experience with Orkin! Always punctual and informative.

Rodent exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality

Show more rodent extermination reviews (37 more) →

Price

$108-7% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 59%Overpriced 6%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection88$58–$139
Home inspection68$83–$176
Bug & insect extermination66$56–$154
Ant extermination62$83–$282
Rodent extermination57$76–$323
Cockroach extermination55$88–$323
Spider extermination47$58–$184
Hornet & wasp extermination27$106–$371

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