Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%63+15.3Value 14%75+10.6Replies to reviews 7%55+3.9Craft & service penalty74−2.6Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE

Orkin

Bloomington, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #72Position by Experts Score among all companies we track in this category. of 73 cockroach control · 4.7★ from 619 Google reviews

Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 75% of cockroach control.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 63% of cockroach control.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 74% of cockroach control.B
74
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 75% of cockroach control.B
75
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 55% of cockroach control.C
55

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.57
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.60
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$76–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 55/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#66 / 66
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.89%

All 57 Google reviews tagged “Rodent extermination” · showing 40

Mark13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Extremely professional and competent service. Terry is a friendly and knowledgeable technician

Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
James9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Crew showed up and got right to work and did a thorough job. Much appreciated.

Paid $200+Reasonable priceRodent extermination
Internal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jesus was great, and always takes good care of our home!

Paid $60–80Great priceRodent exterminationSpider exterminationGeneral pest inspection
Jason4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Absolutely a wonderful person to work with!

Paid $40–60Reasonable priceRodent extermination
Dave1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jesus, Just has to be the professional and patient gentleman we have come across. Absolutely a delight to work with!

Paid $120–140Great priceRodent exterminationSpider exterminationFlea & mite extermination
Jesse1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jesus is my service pro. He has been excellent. Punctual, knowledgeable and efficient with the services that he’s provided me. I’m grateful for Orkin and glad to have a good service pro that helps keep my home pest free.

Great priceRodent exterminationSpider exterminationFlea & mite extermination
Ethan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Scott showed up and sprayed around the perimeter. Very friendly and excellent customer service.

Paid $1–20Reasonable priceRodent exterminationBug & insect extermination
Jan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★

We paid Orkin $11568.00 for Attic insulation replacement and sealing of access points to address a mice infestation. This service was performed in July 2025. By December 2025, we noticed signs of mice once again. Orkin came out for an inspection in January 2026 and said the original job was not done correctly and…

Paid $200+OverpricedRodent extermination
Jeffrey15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This is one of those “invisible” services that if done right, no one notices. And Michelle does it well. She always goes above and beyond to help us, and it’s very appreciated. Thank you!

Reasonable priceRodent exterminationGeneral pest inspectionBug & insect extermination
David13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Frank Orkin technician, knows how to get results! Great service!

Great priceRodent extermination
Chris7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We have had 3 homes we have used with Working with Orkin and Michelle is my go to Everytime! She's the best

Paid $40–60Reasonable priceRodent exterminationCockroach exterminationBug & insect extermination
BrentLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★

DO NOT USE!! TOTAL FAILURE!!! Orkin "treated" my mother's house for squirrel intrusion to the tune of $12,000. The "treatment' did nothing and now the squirrels are back in the house and Orkin is ignoring our calls. CALL ANYB9DY ELSE!!!

Paid $1–20OverpricedRodent extermination
KellyLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Michelle was wonderful. Quick and efficient just like I prefer. She was extra awesome today, she helped to save my elderly dog's life. She got my attention as he was choking on a treat. She was on the floor with me ready to assist me any way she could. She is a part of the family now and forever.

Reasonable priceHome inspectionRodent exterminationSpider extermination
James5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Orkin is a fine business. We have had them for 28 year. The technicians are professional and willing to answer questions and concerns Well worth the.money to protect our home.

Paid $60–80Great priceHome inspectionRodent extermination
ConnieLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Andrew was great and super knowledgeable, he said we needed to have the home inspected by them for free. I thought that was what the fist visit was for but somehow the communication at scheduling missed that. Not Andrew's fault. And I've used Orkin for bug problems at my old house and they were awesome then so I…

Paid $100–120Great priceRodent extermination
Bonnie13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Michelle was great! She was prompt, friendly and knowledgeable.

Paid $200+Reasonable priceRodent extermination
BrendaLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Couldn't be more professional. Great job

Paid $120–140Reasonable priceRodent extermination
Betty17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very pleased with the mosquito control. Great service !

Reasonable priceRodent exterminationMosquito extermination
Debbie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Orkin representative is very nice and knowledgeable when we ask questions. We feel like our home is safe from all pests.

Rodent exterminationFlea & mite exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Benjamin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great experience with Orkin! Always punctual and informative.

Rodent exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Brenda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Dakota did a very good job. Dusted down cobwebs prior to spraying outside. Always professional and friendly.

Customer photo from Brenda's review
Ant exterminationGeneral pest inspectionRodent extermination
Larry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bimonthly inspection. Also asked to checked for fleas and ants on this visit. Looked good.

Bug & insect exterminationHome inspectionMosquito extermination+ Responsiveness
Linda11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
JoeLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They always respond to me extremely fast and are always willing to come back out and take care of any issues between scheduled visits. I am very satisfied with the service.

Bug & insect exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality
Marie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The gentleman, Mason Riley was very thorough, explained what he was doing, gave clear instructions. Did his work in a timely manner.

Bug & insect exterminationFlea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Roy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★

Disappointed the guys were really nice but I paid for a full treatment and I didn't get it because they said there was asphalt under the house so they couldn't do it so to me I should get a discount Plus under the houses where the problem is so honestly right now I feel like I wasted my money I tried calling nobody would answer so not good

Rodent exterminationTermite extermination
Lynn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Very happy with our local Orkin office and technician who visits us. Always ready to help and listen to concerns.

Cockroach exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Gilbert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They have done good job, highly recommended

Ant exterminationBug & insect exterminationCockroach extermination
Jesus9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Updating my review since the company has really stepped up on quality and quick responsive ness, I just had a mouse issue found on Saturday and Simone came in to take care of it on Monday the same day I called

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
SandiLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mason is a fantastic young man. Very polite, easy to speak with and a credit to your organization. Great company to do business with.

Rodent extermination+ Punctuality+ Quality+ Professionalism
DianaLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

Worse experience ever! Home video shows that they threw a few granuals around, look in mouse traps, left sprayer next to truck the entire time thinking we were not home. When called them, they lied said a bald guy answered door, no bald guy lives here. Not reputable at all...waste of money!!! Spent 8 minutes here from time in drive and out.

Ant exterminationBug & insect exterminationCockroach extermination− Quality− Professionalism
Craig3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Good company with knowledgeable and courteous tech service and inside customer service people

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
montseLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I called them on a Saturday and got an appointment on Monday, by Thursday we had traps in the house and we have an appointment for next week for outside treatment. The staff was super nice, they explained the process and the price is fair.

Rodent extermination+ Responsiveness+ Punctuality+ Quality
StevenLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Good

Ant exterminationCockroach exterminationRodent extermination
Jared4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Orkin has superb service and are very attentive to any issues you tell them about or that they find as they perform their routine inspection. I only have two minor complaints with Orkin, which are more inconvenienced than anything, but none the less: 1) they only can call a couple days ahead of time to let you know…

Ant exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Connie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

We were very pleased with the results when using Orkin. The mice are gone. Matt was very pleasant and easy to work with. I would recommend Orkin to anyone who is having trouble with mice or any other pests. The cost was well worth it! Connie Jerman

Rodent extermination
Shirley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Good.

Ant exterminationGeneral pest inspectionRodent extermination
BarbaraLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Out tech, Matt, is so good. He's knowledge and courteous.

Ant exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Tina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

We have had this service for several years and are very hard happy with it.. Kim is very thorough and easy to communicate with plus she is a very nice person.

Ant exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Drew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Rating only, no written review.

Home inspectionRodent extermination

Show more rodent extermination reviews (17 more) →

Price

$108-7% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 59%Overpriced 6%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection88$58–$139
Home inspection68$83–$176
Bug & insect extermination66$56–$154
Ant extermination62$83–$282
Rodent extermination57$76–$323
Cockroach extermination55$88–$323
Spider extermination47$58–$184
Hornet & wasp extermination27$106–$371

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