How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%73+17.7Value 14%83+11.7Replies to reviews 7%85+6Craft & service penalty64−3.6Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCOREOrkin
Cedar Rapids, IA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #334Position by Experts Score among all companies we track in this category. of 389 wildlife removal services · 4.7★ from 1,874 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for ant extermination
Clear ✕All 177 Google reviews tagged “Ant extermination” · showing 120
Corey was great like always!
Very professional and personable!!
Jim Peterson always does a great job calling in advance when he plans to come by based on their schedule. Always pleasant, and timely. I wouldn’t want anyone else doing the job! Thanks for a great service!
I could not for the life of me get rid of these house ants. I tried small town folks but knew I had to just bite the bullet and call a big business. They got me an appt next day where they inspected the home for both bugs and mold. They provided me with a quote but wasn’t pushy at all. He immediately got rid of…
Jimmy does a great job and is great with my animals.
Jim is always courteous of our time and of any problems that we may have. Of the 15 yrs or so of being an Orkin customer, he’s by far the best technician we have had.
Always pleasant, great service, always goes above and beyond. Jim is my guy!
Jim was very professional and explained everything he was doing. Did a great job
Josh was very knowledgeable, friendly, and answered all of my questions. Treatment was quick and thorough.
We really like our service professional. He dotes on the dogs, is kind & courteous. He also consistently asks if we've had any issues. Byron is one of the best!!
Jim and Avery were very professional and polite as always. They asked about any problems we may have had and took care of them. 10/10 experience every visit!
We have had great service with Orkin. Our Orkin Pro Jim Peterson is very helpful with answering my questions and he responds in a timely manner.
Jimmy does an excellent job when he comes to spray our house and yard every other month. He is always very friendly and efficient.
Will was very knowledgeable regarding how to get rid of my invasion of "December Ants"!! He answered all my questions too.
Our pest control tech Gavin Ozmun is one of the most professional, thorough, and polite techs they have. Super personable, explains everything he's doing, answered all my questions and works extremely quickly! If there's anyone I can personally recommend it's definitely Gavin!
Indoor inspect treatment. Done by Carl Shulka. He does a fantastic job every time. Also does my sons and daughters homes.
Cory Sinnwell is the best! Super friendly and professional with excellent service! Highly recommend!
We have had Orkin service monthly for over 35 years. There have been a few issues over the years but were always addressed courteously and professionally. Our current technician, Cory Sinnwell, is a pleasure to talk to and does everything necessary to work around our schedules each month to get the service completed in a timely manner.
Brett was very professional and came the same day I called
We have had excellent service from Byron. He is informative and always helpful with our bug and past problems.
Orkin has been wonderful to work with. We had a terrible wasp problem and they took care of them, along with keeping out all the other pests throughout the year. Carl S. has been wonderful to work with and he even took care of some pesky wasps that were trying to winter in our patio umbrella, which was not an easy…
Jacob Glenn is an excellent provider and has helped us with prevention. He is always cheerful and professional.
The customer service has been top notch!! Our Orkin Pro is Cory Sinnwell and he has been great to work with. He explains each service that you are receiving and an added bonus is how good he is with our rather rambunctious doggie!
Carl has been great.
We have used Orkin for several years for bi-monthly home insect protection and mitigation. They are prompt, efficient and not expensive. The technician, Cory Sinwell, is our guy. He is excellent at explaining what he is doing and provides details on the ingredients of the application. Most importantly, he is…
I’ve used Orkin for my home and business. They always do an amazing job and are extremely friendly. 10/10 for Nick Whitson, I would recommend him to everyone!
Carl has been my Orkin guy the past 4 years, he’s the best!
Craig Bassett has been our technician over a year. Always very helpful, professional and kind.
Byron was a Very nice service technician. Went through everything very thoroughly and explained the whole process. In and out very quickly and did a great job!
Josh was here and sprayed the areas that we have seen ants for some time. He checks the floor traps each time and rebaits them if needed. Josh is friendly and ready to spray in areas that I ask him to.
Byron Campbell was great to deal with.
Was told when I called they would put something on yard for mosquitoes he did not walk around yard just sprayed stuff around exterior of house didn’t spray around garage either don’t think they were as throall as terminix
Great service and very professional
Jim is always amazing, very professional, I recommend him for anybody
Great communication and service!
Great service
Jim is always great making sure there’s been no issues and always asks if there are concerns.
Great experience and the representative was VERY nice and professional! He explained everything very well and did a great job. UPDATE... Dealing with Orkin Corporate and even Local Office is horrible! I have canceled my service after completing the 1 year contract because I can seldom reach them by phone (rings…
Carl is the best. He was friendly and answered all my questions!
Professional and on time!
Our technician we have is knowledgeable and does a great, thorough job. Really like our regular technician assigned to do our pest control! No complaints about Orkin Service or technicians.
Fast friendly and professional Orkin made there visit to my home and took care of all my pest controll needs. I recommend Orkin for all of yours.
Josiah was wonderful and thorough, especially with spider webs. Thank you!
The guys were professional, informative. Very polite, would recommend to anyone with any kind of pest problem.
The technicians are always personable and focused on they're priorities!
Josh was great! A very personable, knowledgeable, and effective communicator. Thanks for your assistance today!!
Chad was on time, very professional, very courteous and very knowledgeable. Wish all contractors had his work ethic!
They set up appointments for you without your knowledge and do not even bother to let you know when they are.
What makes Orkin in this area shine are its very knowledgeable and skilled technicians. Joshua, in particular, has made my time with Orkin very worthwhile. If Joshua worked independently, I would give Orkin 5 stars. But because I sometimes have had miscommunications with Orkin representatives from another state, I will give it 4 stars.
Thank you so much Cory was awesome so helpful explaining everything and respectful of the type of treatment we wanted for our home !! Thank you so much for your great help today Dale!! Thank you so much for your awesome help Chad !! And Josh was awesome today thank you so much for your super attentive help !! Thanks…
Positive experience. Josh was friendly and professional.
Always like there service
The 2 guys that came were very nice and professional. One looked like he was in training by observing. The other was very thorough with the spraying and explained things as he was working. 👍
Our tech was very knowledgeable about her task and was very efficient
Very professional service technician. Thank you 😊
All friendly and courteous.
Jim is the best! Always friendly and knowledgeable. We appreciate him!
The were respectful and made sure that what they were doing was ok among every step of the process
We hired Orkin for monthly service with the hopes of a set it and forget it pest control. Several no-shows and follow-up communication, engaged by us, to ensure the work was complete. They auto-billed but neglected to auto-work for paid services. Would not recommend, go with a better company.
Excellent rodent and misquote extermination. Wasps appear to be greatly reduced; I'm not sure how well the Carpenter ant extermination has worked yet. Our service has been professional and friendly.
The tech, Josh was very thorough and kind. This was the first time we used Orkin and plan to switch now from our current provider.
Service is fine except they consistently arrive 2 hours earlier than the scheduled time.
Knowledgeable and conscientious exterminator.
Paid hundreds of dollars to get rid of ants, still have ants after months and many visits, signed a 1 year contract and they have been out plenty of times. My understanding was they are experts and find and eliminate the source, it's just a guy, some spray and baits, anyone could do the same, there is no expert…
Excellent technician! Business office is getting better but still needs improvements!
We like the service you provide but you need to give a few days notice of the time range you think you come like you use to. Other than the day you are coming we just get notice that you are on the way. That is not good enough for our busy schedules.
Carl was very knowledgeable. Did a thorough job. ****Update: first service since the initial inspection was canceled. Received an email notification of when the service was scheduled to be performed a few days ahead. Email stated service person would be to my home between 8am and 10am. At 9:47am I received an email…
They are great, very professional and polite
Friendly service with knowledgeable people
Jimmy is an excellent technician. He’s courteous, follows covid protocol and always offers additional help if I need it.
Service done promptly and in a professional manner
Amazing service by Jim who does what he does best but above all an outstanding human being. Thank you Jim and thank you Orkin for great service.
Thank you! Great service!
I called them and they came within 3 hours on a Saturday, the guy we had was super nice, answered all of my questions and walked us through the process step by step and it was all done within about 40 min or less.
Rob was great. Very informative.
what I was promised and what was done were 2 very different things. I was told I would get an inspection and any possible entry points would be sealed. neither happened. I signed up for the seasonal program and still an ant problem after multiple trips out. the guy who sprayed was very nice however they did provide…
We have asked multiple times for prior notice of day on inspection/treatment. We have provided access keys to multiple technicians for entry to our home. We are now retired and home most days, but Orkin cannot hear our request for prior notice to their arrival, which is never on the same day or time as the previous…
The Orkin technician did a great job!
Excellent Very detailed inspection and application. Both inside and outside of the house. Very knowledgeable and professional service.
Very professional and efficient
Awesome service my house was destroyed from the derecho but I currently am living pest free again
Went above and beyond - found an ant nest outside and “treated “ it.
The technician took the time to explain what he was doing. He was on time and professional. I recommend this business.
My home was thoroughly inspected and treated against mice and ants. Great job, Orkin!
Merle is Aces and a real professional. He's a great representative for Orkin.
He was very professional and kind. He listened to my concerns and even took the time to explain what he did on the phone to my husband while he was at work. He made sure to explain in detail what he was doing and made sure it was all pet/kid friendly. Thank you to the business of Orkin! I definitely would recommend…
I am truly happy with the service provided today. Brett? was very professional and provided insight into what he was doing. He listened to me and didn't make me feel superfluous.
Timely and excellent service
I have wasps that love my house when the weather warms up. Orkin communicated everything well and came well prepared and on time. Worth the price since they get the job done. Cody was very professional, respectful, and passed the vibe check lol. Positive energy goes a long way, very informative. I recommend this…
Both the scheduling and the service tech from the Cedar Rapids branch were great across the board. Responsive, kind, and efficient. Thank you for the help!
Jimmy is always very helpful
Awesome and professional. I called on a Friday night and got an appointment for Saturday 8-10. He showed up during this window and the Orkin man was very nice and knowledgeable. Highly recommend and feel the pricing was fair.
Carl came out today and did an amazing job. I voiced all of my concerns and he met everything I could have asked for. Even went into the small cellar under the house (something I’d never do unless I had to re-ignite the water heater) and made sure everything was taken care of. Couldn’t have possibly asked for…
I have not seen a spider since their first visit! That's amazing since the derecho we had in August 2020 took all our trees
Very helpful and professional. Extremely happy with the service.
Quick service, kind and respectful service! Thankyou!
Routine treatments for home in heavily wooded area. Our regular tech is friendly, thorough and answers any questions we have.
Jim Peterson was very professional and courteous.
This company is good at communicating with customers and allows me to reschedule visits that work for our busy schedules.
The guy that came was very polite, he answered all the questions I had . He was quick with his job and did an amazing job. I totally recommend Orkins.
Orkin is very professional and our Orkin man, Ron is very knowledgeable and has helped us tremendously with our ant problem.
Conscientious and thorough. Always friendly- even when our dogs are barking at him!!’
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 298 | $63–$128 |
| Spider extermination | 209 | $61–$136 |
| Bug & insect extermination | 186 | $71–$139 |
| Ant extermination | 176 | $79–$246 |
| Home inspection | 175 | $71–$173 |
| Rodent extermination | 165 | $79–$323 |
| Cockroach extermination | 103 | $81–$199 |
| Hornet & wasp extermination | 82 | $83–$246 |
