How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%73+17.7Value 14%83+11.7Replies to reviews 7%85+6Craft & service penalty64−3.6Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCOREOrkin
Cedar Rapids, IA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #334Position by Experts Score among all companies we track in this category. of 389 wildlife removal services · 4.7★ from 1,874 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for bed bug extermination
Clear ✕All 34 Google reviews tagged “Bed bug extermination”
Jim Peterson was my exterminator. He was very friendly, professional, and put up with all my questions.
Jim does a great job and is always on time and professional.
Chris Rose is great! He is very helpful and patient
This is my 3rd extermination, our exterminator, Jim, did a great job. He had also done our first/big extermination and it was really helpful. No bugs have been back! I really appreciate the kindness and the thoroughness used when doing his job, thank you!
We have had great service with Orkin. Our Orkin Pro Jim Peterson is very helpful with answering my questions and he responds in a timely manner.
Jimmy does an excellent job when he comes to spray our house and yard every other month. He is always very friendly and efficient.
Craig Bassett is nice and easy going. Takes corective criticism well.
Carl Shulka is excellent! He explains everything to you based on your needs and is prompt, professional, and courteous. Highly recommend!
Alia Gale is amazing and very pleasant to work with. Great worker and very detailed.
Byron Campbell was great to deal with.
They did exactly what I can do and charged $112 dollars to look at my chairs and my beds
Friendly
We had someone come out to check for BB an was told it would cost a thousand dollars to treat a 200 square ft room. 🤔 early stages of infestation. Took the deposit an ran, was told over the phone the services we be some where in the range of 200 dollars. Their a bunch of con artist.
Always have professional and polite service workers who arrive in a timely manner with all the solutions and answers to questions on how to prevent and ward off pesky field mice, gnats, and spiders.
Sean was a real sweetheart! He was polite and very thorough.
They came for 5 minutes then recommended something from Amazon! I was told by other service providers none of it would work! Then was charged $100 for this 😡
I’m not sure if their computer system is flawed or if they are just lacking communication, but the last two weeks we have had to reschedule our service twice and THREE times have either missed the service due to being told the wrong date/time, or had the tech just not show up at all. Extremely inconvenient.
They have always come when I needed them to come to take care of the bedbug problem.
Great people!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 298 | $63–$128 |
| Spider extermination | 209 | $61–$136 |
| Bug & insect extermination | 186 | $71–$139 |
| Ant extermination | 176 | $79–$246 |
| Home inspection | 175 | $71–$173 |
| Rodent extermination | 165 | $79–$323 |
| Cockroach extermination | 103 | $81–$199 |
| Hornet & wasp extermination | 82 | $83–$246 |