Analyzing 9,888,9249.9M ReviewsFor 27,86527.9K Experts

Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%73+17.7Value 14%83+11.7Replies to reviews 7%85+6Craft & service penalty64−3.6Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE

Orkin

Cedar Rapids, IA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #334Position by Experts Score among all companies we track in this category. of 389 wildlife removal services · 4.7★ from 1,874 Google reviews

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Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 77% of wildlife removal services.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 73% of wildlife removal services.B
73
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 64% of wildlife removal services.B
64
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 83% of wildlife removal services.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 85% of wildlife removal services.A
85

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for bee extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$180–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$181–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Bee extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#50 / 161
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Bee extermination”

Danielle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Jim Peterson always does a great job calling in advance when he plans to come by based on their schedule. Always pleasant, and timely. I wouldn’t want anyone else doing the job! Thanks for a great service!

Reasonable priceAnt exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Alek9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Our pest control tech Gavin Ozmun is one of the most professional, thorough, and polite techs they have. Super personable, explains everything he's doing, answered all my questions and works extremely quickly! If there's anyone I can personally recommend it's definitely Gavin!

Reasonable priceHome inspectionRodent exterminationBee extermination
Jerry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Carl is who services my house. He’s amazing.

Paid $140–160Reasonable priceSpider exterminationMosquito exterminationBee extermination
Cheryl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Jim Peterson is always excellent and very friendly and reliable!

Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Taylor3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Craig Bassett does excellent work at Hand In Hand!

Reasonable priceSpider exterminationGeneral pest inspectionBee extermination
April1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Craig Bassett takes care of our center at Hand In Hand! He is very caring, kind, and is willing to help with anything we have concerns about. He is personable to anyone he runs into here and makes sure to have friendly conversation every time he’s here while also getting his job done! Highly recommend Craig to anyone!

Reasonable priceSpider exterminationGeneral pest inspectionMosquito extermination
Kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Byron Campbell was great to deal with.

Paid $180–200Great priceHome inspectionHornet & wasp exterminationRodent extermination
JulieLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent service The technician was very nice and explained the process . He did a Excellent job!! Thank you

Paid $180–200Great priceHome inspectionHornet & wasp exterminationRodent extermination
Serina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Jim is always great making sure there’s been no issues and always asks if there are concerns.

Spider exterminationFlea & mite exterminationGeneral pest inspection+ Quality+ Professionalism
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They are great, very professional and polite

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Lindsay5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I called them and they came within 3 hours on a Saturday, the guy we had was super nice, answered all of my questions and walked us through the process step by step and it was all done within about 40 min or less.

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Kyle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Carl was extremely personable, kind, knowledgeable, friendly, and helpful. Great experience!

Bee exterminationHornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
TammyLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination
Nathan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality
HectorLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
SymoneLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Bee exterminationMosquito exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Randy5 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality

Price

$101-7% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 65%Overpriced 4%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection298$63–$128
Spider extermination209$61–$136
Bug & insect extermination186$71–$139
Ant extermination176$79–$246
Home inspection175$71–$173
Rodent extermination165$79–$323
Cockroach extermination103$81–$199
Hornet & wasp extermination82$83–$246

Compare with

D & R Pest Control logoD & R Pest ControlExperts Score 96Cedar Rapids · 4.95★McCloud Services logoMcCloud ServicesExperts Score 95Cedar Rapids · 4.96★Evo Pest Control logoEvo Pest ControlExperts Score 94Cedar Rapids · 4.97★