How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%73+17.7Value 14%83+11.7Replies to reviews 7%85+6Craft & service penalty64−3.6Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCOREOrkin
Cedar Rapids, IA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #334Position by Experts Score among all companies we track in this category. of 389 wildlife removal services · 4.7★ from 1,874 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for cockroach extermination
Clear ✕All 105 Google reviews tagged “Cockroach extermination” · showing 60
Jim Peterson always does a great job calling in advance when he plans to come by based on their schedule. Always pleasant, and timely. I wouldn’t want anyone else doing the job! Thanks for a great service!
Jimmy does a great job and is great with my animals.
Chris Rose is great! He is very helpful and patient
Jim was our technician for spraying and he is very friendly person he did a really good job.
Nick W is the most personable and kindest killer of all things pest 💯
Jimmy is amazing he does an awesome job. I love the work he does and haven’t had any problems with pests since he’s been here. He is so friendly and fun to talk to.
Jim was thorough and explained the process to us. Very happy with his service!
Jim is Very friendly and respectful!-
Always on time. Extremely friendly and they are very thorough!
We absolutely love Jim!! We’ve had him for 3 years now. He always listens if we have any concerns, checks all the crawler traps, and makes sure we get the correct next bundle when seasons change!
Jim is amazing! He’s very personable when he comes and makes sure he gets the job done right!
Well done job by Josh again
Jimmy was very thorough and riendly and curtious.
Will explained everything in detail msde it easy to understand the treatment plans. Fantastic guy
Josh cunningham was very pleasant. He took his time to listen and gather info. He was very professional. He did an amazing job at really paying attention to the troubled areas. Thank you for taking time to help us out!!
Great service and explanations for the different services 👍 👌
Logan was very pleasant and easy to talk to. He understood my concerns. He did our initial inspection. I guess I thought there would be more to it than there was for the cost. I was under the impression that taking care of any mice was included with the service and was very disappointed that there would be an additional fee for this.
Brett was very professional and came the same day I called
Craig Bassett is nice and easy going. Takes corective criticism well.
Craig Bassett is knowledgeable, friendly great service. Takes concerns and solves them
Professional and friendly service from our lady Alia. She always lets us know of other issues and asks how service is. Highly recommend.
Excellent customer service with extremely professional work!
Carl came out. He was very friendly and informative. He answered all our questions. Seemed like a great guy.
We are very satisfied with Orkin’s service, pest control. I especially appreciate how well Cory Sinnwell handles our dog. Great service and great customer service!
Craig Bassett is great! Always takes care of our buildings and willing to help us if we ever have additional requests.
I live in an apartment complex and I get pest control every first Monday of the month and every time Nick comes he’s always very nice very understanding and he speaks very well he also does everything fast I’d definitely recommend especially Nick. Nick Whitson is his name thanks for all your help.😊
Will is phenomenal at his job. He is extremely knowledgeable about all types of pests. He explained to me in detail everything i was questioning him about and ultimately put my nerves at ease. He also had an explanation and or an example everything. Will was friendly, kind, and professional during our whole…
Great to work with, took care of the issue and haven’t had a problem since! Carl is always polite and professional.
Alia always does a great job. Very informative on how to deal with pests.
Byron has gone above and beyond at our place helping us get rid of our problem. He has been easy to work with, very informative and answers all of my questions.
Gavin was awesome. He came in explained everything very well. He was super friendly and respectful
Josh was here and sprayed the areas that we have seen ants for some time. He checks the floor traps each time and rebaits them if needed. Josh is friendly and ready to spray in areas that I ask him to.
Over ridden with German roaches. Orkin rep Byron did a thorough job. Very kind careful rep. Extremely satisfied with his service
Alia Gali was great. She was very through in her inspection and application of product to help us rid us of our pests.
Byron Campbell was great to deal with.
I had a good experience with my first time with them
Excellent service The technician was very nice and explained the process . He did a Excellent job!! Thank you
Jim is always great making sure there’s been no issues and always asks if there are concerns.
Shawn did a fantastic job explaining the process to me. He assured me everything is safe for my dog and even took the time to show my dog some love! He made it very personable and I appreciate that very much.
Fast friendly and professional Orkin made there visit to my home and took care of all my pest controll needs. I recommend Orkin for all of yours.
Very very good service very friendly and quick!
Brett was prompt, informative and thorough. I am eager to have the creepy-crawlies OUT of my house!
Chad was on time, very professional, very courteous and very knowledgeable. Wish all contractors had his work ethic!
Thank you so much Cory was awesome so helpful explaining everything and respectful of the type of treatment we wanted for our home !! Thank you so much for your great help today Dale!! Thank you so much for your awesome help Chad !! And Josh was awesome today thank you so much for your super attentive help !! Thanks…
I have to say that Jim did an excellent job today
Our tech was very knowledgeable about her task and was very efficient
Friendly
Jim was great with our pets and made sure to get as much sprayed as possible
I am happy to start services with Orkin. However, the price to me seems kind of high considering the fact that where I work is a hotel that we use Oregon and we only pay at the hotel $64 a month as I am paying just for Home $28 a month seems high for a small mobile home.
The were respectful and made sure that what they were doing was ok among every step of the process
He was great did a good spray job
I have always used orkin only. They get the job done efficiently and effectively the first time. This was my first visit but I know without a doubt I won't have anymore issues. If you need a exterminator don't waste your time on any of the other guys, orkin is the best and only exterminator you should ever call!!!
We chose to seek service as a precaution after moving in to our new home. What we've learned in a nutshell; 1. Proactive communication from Orkin does not exist. 2. Don't use auto pay. Payment in NOT generated by service completion. It will pull on the date THEY schedule you for regardless of whether a tech shows…
The service for my home inspection is done professional always.
The man checked the gue boards and sprayed for bugs. Very professional.
So we moved into a home that was empty for a long time. When we moved in there were a few roaches so we called Orkin. They actually helped us find out that it wasn’t just because the house had been empty, but because of the way they have the sump pump spit out around the house, causes a build up of water which…
Carl is always friendly and does a great job!
They are great, very professional and polite
Very professional and on time
I called them and they came within 3 hours on a Saturday, the guy we had was super nice, answered all of my questions and walked us through the process step by step and it was all done within about 40 min or less.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 298 | $63–$128 |
| Spider extermination | 209 | $61–$136 |
| Bug & insect extermination | 186 | $71–$139 |
| Ant extermination | 176 | $79–$246 |
| Home inspection | 175 | $71–$173 |
| Rodent extermination | 165 | $79–$323 |
| Cockroach extermination | 103 | $81–$199 |
| Hornet & wasp extermination | 82 | $83–$246 |
