Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%73+17.7Value 14%83+11.7Replies to reviews 7%85+6Craft & service penalty64−3.6Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE

Orkin

Cedar Rapids, IA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #334Position by Experts Score among all companies we track in this category. of 389 wildlife removal services · 4.7★ from 1,874 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 77% of wildlife removal services.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 73% of wildlife removal services.B
73
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 64% of wildlife removal services.B
64
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 83% of wildlife removal services.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 85% of wildlife removal services.A
85

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.301
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.81
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$128
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#212 / 275
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 301 Google reviews tagged “General pest inspection” · showing 40

Steve6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Does and excellent job, Always making sure everything is done to expectations! Would definitely recommend!!

Great priceRodent exterminationGeneral pest inspectionBug & insect extermination
Tavern2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Nick Whitson did an excellent job during his visit. He truly went out of his way to make sure we were happy and that everything was taken care of properly. He was professional, friendly, thorough, and clearly cared about providing great customer service. It’s always appreciated when someone takes that extra step…

Paid $80–100Reasonable priceGeneral pest inspection
Jason4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Kyle came to my house, explained everything they would look for and apply to my home. Very knowledgeable. Would highly recommend. Also got a free home inspection. Dillon was also very knowledgeable and explained everything very well. He found some moths and crickets in my attic and gave me options as well on how to take care of that if i wanted.

Paid $180–200Great priceHome inspectionGeneral pest inspection
tim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Jim does a great job and is very professional would recommend this company

Paid $80–100Reasonable priceGeneral pest inspectionBug & insect extermination
Samantha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Jim does a great job and is always on time and professional.

Bed bug exterminationGeneral pest inspection+ Quality+ Professionalism
Jacalyn10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Jim has provided excellent service! He is always friendly and does great work.

Reasonable priceGeneral pest inspection
Robin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Jimmy does a great job and is great with my animals.

Reasonable priceRodent extermination+ Punctuality+ Quality+ Professionalism
Becky1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Jim is excellent to work with at senior apartments and residents all like him.

Not sureGeneral pest inspection
lynn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Chris was outstanding, courteous, knowledgeable and very detail oriented!

Paid $60–80Great priceGeneral pest inspectionSpider extermination+ Quality+ Professionalism
Zhe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Chris Rose is great! He is very helpful and patient

Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
Rebecca1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I have my house sprayed yearly by Orkin and they always do a wonderful job. Craig is always thorough and provides great service. Highly recommend Orkin!

Reasonable priceHome inspectionGeneral pest inspection
MaryanneLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great, friendly, thorough service. Felt like family.

Paid $160–180Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
Deb11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Chris Rose was very efficient. Also he was a pleasant young man.

Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Janette3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Jimmy is amazing he does an awesome job. I love the work he does and haven’t had any problems with pests since he’s been here. He is so friendly and fun to talk to.

Paid $60–80Reasonable priceGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Mark3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Two people came to my house, one was an inspector, the other was in charge of treating the house. Both were very personable and very professional.

Paid $180–200Reasonable priceGeneral pest inspectionBug & insect extermination
Nick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Jim is awesome, as he is friendly while maintaining a professional attitude.

Paid $60–80Reasonable priceGeneral pest inspection
Samantha6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Thank you Avery L. for your smiling face and spectacular service. You are amazing.

Reasonable priceGeneral pest inspection
Cheryl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Always pleasant, great service, always goes above and beyond. Jim is my guy!

Paid $200+Great priceHome inspectionHornet & wasp exterminationRodent extermination
MixMough1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Sir Nick was AMAZING! Super friendly and super helpful! Love to see more of him in the future!(with they way he does his job those pest will stay at bay)

General pest inspection
Chris7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We’ve had great experiences with Orkin as a whole over the years, but the last year with Nick as our technician have been outstanding. His communication, attitude, and friendliness are nothing short of stellar. Thank you as always, Nick!

General pest inspectionService not listed
Bukiwa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We had a problem and we reached out to Brett K with Orkin and he has done an amazing job. We had a previous company for the last two years and we never saw a change if anything the problem got worse. Ever since Brett came into the home and made sure everything was taken care of and gave us a peace of mind. Brett…

Great priceGeneral pest inspection
Bobbie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

My technician is James Avery and he is one of the sweetest and most honest person I've met in a long time. I can't say enough good things about him but let me tell you, he does his job perfectly and I wouldn't want anyone else. He representants the Orkin company so well they should be proud to have him! Thank you James Avery. See you again real soon!

Paid $80–100Reasonable priceHome inspectionGeneral pest inspectionBug & insect extermination
AndyLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jim was very friendly and thorough, making sure to check if I had any specific treatment needs. Thanks!

General pest inspection
Louise6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Byron and Cassi were very professional and pleasant to work with!

Paid $200+Reasonable priceHome inspectionHornet & wasp exterminationGeneral pest inspection
R15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Josh was very knowledgeable, friendly, and answered all of my questions. Treatment was quick and thorough.

Paid $120–140Reasonable priceGeneral pest inspectionMosquito exterminationAnt extermination
Lori3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jim is amazing! He’s very personable when he comes and makes sure he gets the job done right!

Paid $100–120Reasonable priceHome inspectionGeneral pest inspectionCockroach extermination
BrendaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

We really like our service professional. He dotes on the dogs, is kind & courteous. He also consistently asks if we've had any issues. Byron is one of the best!!

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Deborah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

William takes good care of my needs, and explains everything so well. He's polite and respectful.

Not sureSpider exterminationFlea & mite exterminationGeneral pest inspection
Landon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great service, friendly face. Jim does a great job explaining everything and has a really good knowledge about everything he does.

Paid $80–100Reasonable priceGeneral pest inspectionBug & insect extermination
Alexis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Jim is always amazing!

General pest inspection
Kaylee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Jim is always on time, we never have any pest issues!

Paid $40–60Reasonable priceGeneral pest inspection
Maddy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Jim did a great job! Very kid and good around the dogs and kids

Reasonable priceGeneral pest inspection
Charles2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Jim has always been very efficient, kind, and professional. Our business has never experienced any unwanted bug sightings in the three years I've been with the company so I know the job is also being done thoroughly. Highly recommend their service!

General pest inspectionBug & insect extermination
Jeff10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Cory Sinnwell is fantastic. He’s great with the pets, always pleasant and with a smile and goes a great job. He clearly loves what he does. It always makes me smile when I see Cory get out of his truck cause I know he is going to treat my house like it’s his own.

Paid $60–80Reasonable priceSpider extermination+ Professionalism
Fairfield1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Jim does a great job of servicing our business. He is courteous and makes sure to not interrupt operations while taking care of us.

General pest inspection
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Jim and Avery were very professional and polite as always. They asked about any problems we may have had and took care of them. 10/10 experience every visit!

Great priceHome inspectionRodent exterminationGeneral pest inspection
joshuaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Jim from Orkin does a great job while he’s here! A+

General pest inspection
Sharon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★

Last June we had Orkin stop by to offer a free home inspection as bats had been reported in the area. John did a inspection and explained he did not see any signs of bat colony. We had R-49 insulation blown in, ridge guard installed, and some sealant of some entry points. Needless to say, I found out today from…

Paid $200+OverpricedHome inspectionGeneral pest inspection
Tobias1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

In my experience I have requested Jim to do my service around Keokuk County he does 💯 % good job.

Paid $60–80Reasonable priceGeneral pest inspection
PeterLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great service and explanations for the different services 👍 👌

Great priceHome inspectionGeneral pest inspectionCockroach extermination

Show more general pest inspection reviews (261 more) →

Price

$101-7% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 65%Overpriced 4%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection298$63–$128
Spider extermination209$61–$136
Bug & insect extermination186$71–$139
Ant extermination176$79–$246
Home inspection175$71–$173
Rodent extermination165$79–$323
Cockroach extermination103$81–$199
Hornet & wasp extermination82$83–$246

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