How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%73+17.7Value 14%83+11.7Replies to reviews 7%85+6Craft & service penalty64−3.6Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCOREOrkin
Cedar Rapids, IA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #334Position by Experts Score among all companies we track in this category. of 389 wildlife removal services · 4.7★ from 1,874 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for general pest inspection
Clear ✕All 301 Google reviews tagged “General pest inspection” · showing 80
Does and excellent job, Always making sure everything is done to expectations! Would definitely recommend!!
Nick Whitson did an excellent job during his visit. He truly went out of his way to make sure we were happy and that everything was taken care of properly. He was professional, friendly, thorough, and clearly cared about providing great customer service. It’s always appreciated when someone takes that extra step…
Kyle came to my house, explained everything they would look for and apply to my home. Very knowledgeable. Would highly recommend. Also got a free home inspection. Dillon was also very knowledgeable and explained everything very well. He found some moths and crickets in my attic and gave me options as well on how to take care of that if i wanted.
Jim does a great job and is very professional would recommend this company
Jim does a great job and is always on time and professional.
Jim has provided excellent service! He is always friendly and does great work.
Jimmy does a great job and is great with my animals.
Jim is excellent to work with at senior apartments and residents all like him.
Chris was outstanding, courteous, knowledgeable and very detail oriented!
Chris Rose is great! He is very helpful and patient
I have my house sprayed yearly by Orkin and they always do a wonderful job. Craig is always thorough and provides great service. Highly recommend Orkin!
Great, friendly, thorough service. Felt like family.
Chris Rose was very efficient. Also he was a pleasant young man.
Jimmy is amazing he does an awesome job. I love the work he does and haven’t had any problems with pests since he’s been here. He is so friendly and fun to talk to.
Two people came to my house, one was an inspector, the other was in charge of treating the house. Both were very personable and very professional.
Jim is awesome, as he is friendly while maintaining a professional attitude.
Thank you Avery L. for your smiling face and spectacular service. You are amazing.
Always pleasant, great service, always goes above and beyond. Jim is my guy!
Sir Nick was AMAZING! Super friendly and super helpful! Love to see more of him in the future!(with they way he does his job those pest will stay at bay)
We’ve had great experiences with Orkin as a whole over the years, but the last year with Nick as our technician have been outstanding. His communication, attitude, and friendliness are nothing short of stellar. Thank you as always, Nick!
We had a problem and we reached out to Brett K with Orkin and he has done an amazing job. We had a previous company for the last two years and we never saw a change if anything the problem got worse. Ever since Brett came into the home and made sure everything was taken care of and gave us a peace of mind. Brett…
My technician is James Avery and he is one of the sweetest and most honest person I've met in a long time. I can't say enough good things about him but let me tell you, he does his job perfectly and I wouldn't want anyone else. He representants the Orkin company so well they should be proud to have him! Thank you James Avery. See you again real soon!
Jim was very friendly and thorough, making sure to check if I had any specific treatment needs. Thanks!
Byron and Cassi were very professional and pleasant to work with!
Josh was very knowledgeable, friendly, and answered all of my questions. Treatment was quick and thorough.
Jim is amazing! He’s very personable when he comes and makes sure he gets the job done right!
We really like our service professional. He dotes on the dogs, is kind & courteous. He also consistently asks if we've had any issues. Byron is one of the best!!
William takes good care of my needs, and explains everything so well. He's polite and respectful.
Great service, friendly face. Jim does a great job explaining everything and has a really good knowledge about everything he does.
Jim is always amazing!
Jim is always on time, we never have any pest issues!
Jim did a great job! Very kid and good around the dogs and kids
Jim has always been very efficient, kind, and professional. Our business has never experienced any unwanted bug sightings in the three years I've been with the company so I know the job is also being done thoroughly. Highly recommend their service!
Cory Sinnwell is fantastic. He’s great with the pets, always pleasant and with a smile and goes a great job. He clearly loves what he does. It always makes me smile when I see Cory get out of his truck cause I know he is going to treat my house like it’s his own.
Jim does a great job of servicing our business. He is courteous and makes sure to not interrupt operations while taking care of us.
Jim and Avery were very professional and polite as always. They asked about any problems we may have had and took care of them. 10/10 experience every visit!
Jim from Orkin does a great job while he’s here! A+
Last June we had Orkin stop by to offer a free home inspection as bats had been reported in the area. John did a inspection and explained he did not see any signs of bat colony. We had R-49 insulation blown in, ridge guard installed, and some sealant of some entry points. Needless to say, I found out today from…
In my experience I have requested Jim to do my service around Keokuk County he does 💯 % good job.
Great service and explanations for the different services 👍 👌
We have had great service with Orkin. Our Orkin Pro Jim Peterson is very helpful with answering my questions and he responds in a timely manner.
Jim was great. He took his time and did a great job
Nick Whitson at the Cedar Rapids Office is an absolute pleasure to have come in to our office. We have had nothing but fantastic service from him. He was able to take care of our pest issues and keeps it maintained with a positive disposition every time we see him. He pays close attention to details, and is always…
Jim Petersen is always on time and very efficient. Keep up the good work.
Jim is great to work with! He’s reliable, thorough, and always makes sure the job is done right.
Showed up when stated. Did their work with a pleasant attitude. Notified me of what was done to the property and when it was done. Nick Whitson is the best Orkin staff member! Thank you Orkin.
I used them for 6 years. Every year they raised my annual rate. Even though I had a locked in price for life, with a contract. Every year I had to spend 30 minutes or more on the phone telling them that they were over charging me. Then they would research it and correct it. The last time I called them, they did not…
They are wonderful and kind and very prompt and personal.
Absolutely professional service from our technician Nick Whitson, guy had an amazing personality and even helped out with a spill in our store
Nick Whitson has been excellent since servicing our building space. We were having issues with centipedes and he was able to use a granular method to fix our problem! We would highly recommend him!! He is always friendly, and happy to help out, and solve whatever problem we may have.
Jim is the BEST! Always professional and reliable service!!
Carl S has been great to work with this year to get our pest control needs met!
Carl does an absolutely 100 percent, better than 100 percent. He is always so friendly, on time and does a wonderful job.
Carl Shulka is very professional and personal to deal with. Takes time to answer any questions you may have.
Always courteous and on time!
Great service and concern for us and the property by Cory Sinnwell!
Jim is the best
Jim Peterson is always excellent and very friendly and reliable!
After the most anxious day thinking I had a mouse infestation and was extremely worried having a new born baby...... I decided to call ORKIN and they sent out a man named Willam Wilson and he has made me feel so much better he went around my home inside and out even my garage spraying and making sure he could see…
Nick Whitson is great to work with. He is always pleasant, informative and very professional.
Cory is amazing!
Carl has been doing my pest control in and out doors for a few years now! He’s great, listens to all my concerns, finds solutions and gets the job done!
Showed up for the first appointment and they had to leave early because they forgot they had a meeting. Didn’t even finish with the service, but made sure to charge me! Not a great start. Edit: one month later, Orkin never reached out, and I just had a follow up service even worse than the first. Technician…
Easy to schedule, have general spray done every other month. Cory Sinnwell is my guy that comes out and he is always very friendly and cordial and is thorough, and gives a run-down on how things are looking whenever he comes. Definitely recommend
Craig Bassett is nice and easy going. Takes corective criticism well.
Craig Bassett is knowledgeable, friendly great service. Takes concerns and solves them
Nick Whitson is really knowledgeable and always looking to improve services
Carl did a great job
Professional and friendly service from our lady Alia. She always lets us know of other issues and asks how service is. Highly recommend.
Craig is the best!
We use Craig Bassett
We use Craig Bassett for our services. He does a fantastic job!
We use Craig Basset, he’s awesome and highly recommended!
I use them for my home and business and and have been very happy. Carl has been handling the house treatments for years and has been great to deal with.
Craig Bassett is very good at his job and very personable when he is in our office!
Craig Bassett has been our exterminator for many years and has always been professional and courteous.
Byron from Orkin is always polite, professional, patient to listen. He sprayed in details by opening each window and sliding door, even the corner of the utility room. I appreciated you!
Cory Sinnwell has been our Orkin service provider for years. He is knowledgeable, courteous and a true professional in all aspects. He is like a member of our family. We have had other technicians over the years but Cory has been the best. As a result, Orkin gets our highest rating.
Amazing service with Jimmy every time! Highly recommend.
Outstanding customer service! From the phone representative to the technician, they do an excellent job of explaining services and answering questions. We have not had any pest issues since beginning our service. Set up and automatic payment of our account is seamless. Editing to add: our technician, Cory Sinnwell,…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 298 | $63–$128 |
| Spider extermination | 209 | $61–$136 |
| Bug & insect extermination | 186 | $71–$139 |
| Ant extermination | 176 | $79–$246 |
| Home inspection | 175 | $71–$173 |
| Rodent extermination | 165 | $79–$323 |
| Cockroach extermination | 103 | $81–$199 |
| Hornet & wasp extermination | 82 | $83–$246 |
