Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%73+17.7Value 14%83+11.7Replies to reviews 7%85+6Craft & service penalty64−3.6Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE

Orkin

Cedar Rapids, IA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #334Position by Experts Score among all companies we track in this category. of 389 wildlife removal services · 4.7★ from 1,874 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 77% of wildlife removal services.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 73% of wildlife removal services.B
73
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 64% of wildlife removal services.B
64
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 83% of wildlife removal services.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 85% of wildlife removal services.A
85

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for home inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.178
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$173
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Home inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#138 / 244
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 178 Google reviews tagged “Home inspection” · showing 40

David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great job

Paid $200+Reasonable priceHome inspection
Kimberly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

WOW!!! I can’t say enough positive things about the Orkin team who helped my family & me from start to finish! Every team member was incredibly nice, caring, thoughtful, knowledgeable, thorough, and efficient! They all got down to business immediately! Their work ethic was greatly appreciated! And the icing on the…

Paid $200+Great priceHome inspectionBug & insect extermination
Ryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We called Orkin for termite work since we had a curtain rod fall down from termites that we were unaware if it was termites or something else. Dylan came out and did a through inspection and had his wildlife team come out and install bait stations around the home and on the wall with the activity. While inspecting…

Home inspectionTermite inspectionTermite extermination
Kenna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Chris was very respectful and professional. Explained everything perfectly and made sure we understood. Went over our options and came up with a plan with 0 hassle. Fantastic communication!!!!

Home inspection
Debra9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The gentleman who came was very friendly and professional and answered every question! Thank you Orkin!

Paid $120–140Not sureHome inspection
Nancy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Cory always does a great job to protect my home from bugs and insects. I appreciate his professionalism.

Paid $40–60Reasonable priceHome inspectionBug & insect extermination
susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Very professional and personable!!

Paid $100–120Not sureAnt extermination
Renee7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Colin, Josh, Brian and Chris were great in fixing up our house with a bad bat problem. Thank you so much guys.

Reasonable priceHome inspectionBat extermination
Jason4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Kyle came to my house, explained everything they would look for and apply to my home. Very knowledgeable. Would highly recommend. Also got a free home inspection. Dillon was also very knowledgeable and explained everything very well. He found some moths and crickets in my attic and gave me options as well on how to take care of that if i wanted.

Paid $180–200Great priceHome inspectionGeneral pest inspection
Marlin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Jim did an excellent job of spraying for unwanted bugs!

Paid $120–140Reasonable priceHome inspectionBug & insect extermination+ Professionalism
Betsy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jim does a thorough job.we’re always glad to see him.

Paid $40–60Reasonable priceHome inspection
HeidiLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I could not for the life of me get rid of these house ants. I tried small town folks but knew I had to just bite the bullet and call a big business. They got me an appt next day where they inspected the home for both bugs and mold. They provided me with a quote but wasn’t pushy at all. He immediately got rid of…

Paid $200+Reasonable priceHome inspectionAnt extermination
Jeanice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Home inspection same day return call. Chris was thorough and professional. Orkin was able to inspect insects found at our home and take them to their lab for identification and come up with a treatment plan.

Paid $80–100Reasonable priceHome inspection
Joseph2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Jim is a great guy always courteous and does a great job with any of our pest needs! Thanks Jim, and Orkin

Paid $40–60Reasonable priceHome inspection
Robin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Jimmy does a great job and is great with my animals.

Reasonable priceRodent extermination+ Punctuality+ Quality+ Professionalism
Katherine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Jim was very helpful and did as we asked it is a very good service.

Paid $40–60Home inspection
Cindy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Byron is by far the best technician with Orkin we have had serving our farm. Always on time, great communication and an incredible customer service attitude. I highly recommend him.

Reasonable priceHome inspection
Tim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Jimmy does get work!

Home inspection
L2Local Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Dylan with Orkin came out to do a carpenter ant service, and I made him aware that we were having a 3-year-long problem of bats roosting in between cracks of our cedar deck pergola and the soffit and gutters of our house. We had tried everything to mitigate them not roosting there, and the problem was only getting…

Paid $200+Not sureHome inspectionBat extermination
RebeccaLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I really enjoy when Jim does come to service my home he does his job and does it well.

Home inspectionRodent exterminationTermite inspection+ Professionalism
Ashley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The inspection was thorough and I got great information and I would recommend Orkin for anyone.

Paid $100–120Reasonable priceHome inspection
Rebecca1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I have my house sprayed yearly by Orkin and they always do a wonderful job. Craig is always thorough and provides great service. Highly recommend Orkin!

Reasonable priceHome inspectionGeneral pest inspection
Ann5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Jim has done a great job through the years; he’s always friendly and thorough. Bugs are no longer a problem in our home.

Paid $100–120Not sureHome inspection
MaryanneLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great, friendly, thorough service. Felt like family.

Paid $160–180Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
Lisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Jim was our technician for spraying and he is very friendly person he did a really good job.

Paid $40–60Reasonable priceHome inspectionCockroach extermination
Elida4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Christopher, came by the first time today, he is soo nice, he did a great job, , I felt very comfortable having him in my home, thanks Christopher you are the 👌

Home inspection
Rebecca1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Jimmy , He does a great job! Very trustworthy! Don't want anyone else but him.

Paid $100–120Home inspection
Braydon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jim was very informative and walked us through what he would be doing.

Home inspection
TerryLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Jim is a friendly and professional representative. He always does a great job and is thorough. Highly recommended!

Reasonable priceHome inspectionSpider exterminationBug & insect extermination
L4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Christopher shared this was his first week to work on his own after training. He did a fantastic job. Very personable and informative. He is a great asset to Orkin.

Not sureHome inspection
Elizabeth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The technician was on time and very professional. Great company and I would recommend them to others.

Paid $200+Great priceHome inspection
KayLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

He is the nicest and sweet man. He does a fantastic job. I am so glad we have him to do our bug control. Great personality abd always helpful in recommendation.

Paid $80–100Reasonable priceHome inspection
RobertLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Comfortable communication

Home inspection
Kristin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Wonderful service! Every 3 months Jim is here like clock work! Had services for a couple of years now and rarely to never see bugs.

Paid $120–140Reasonable priceHome inspectionBug & insect extermination
Cheryl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Always pleasant, great service, always goes above and beyond. Jim is my guy!

Paid $200+Great priceHome inspectionHornet & wasp exterminationRodent extermination
Jillian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jim is very friendly! His work is thorough, efficient and great!

Great priceHome inspectionHornet & wasp exterminationSpider extermination
Kirk1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jim was very professional and explained everything he was doing. Did a great job

Reasonable priceHome inspectionAnt extermination
Bobbie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

My technician is James Avery and he is one of the sweetest and most honest person I've met in a long time. I can't say enough good things about him but let me tell you, he does his job perfectly and I wouldn't want anyone else. He representants the Orkin company so well they should be proud to have him! Thank you James Avery. See you again real soon!

Paid $80–100Reasonable priceHome inspectionGeneral pest inspectionBug & insect extermination
Diane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jim was very friendly and thorough.

Home inspection
Louise6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Byron and Cassi were very professional and pleasant to work with!

Paid $200+Reasonable priceHome inspectionHornet & wasp exterminationGeneral pest inspection

Show more home inspection reviews (138 more) →

Price

$101-7% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 65%Overpriced 4%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection298$63–$128
Spider extermination209$61–$136
Bug & insect extermination186$71–$139
Ant extermination176$79–$246
Home inspection175$71–$173
Rodent extermination165$79–$323
Cockroach extermination103$81–$199
Hornet & wasp extermination82$83–$246

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