How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%73+17.7Value 14%83+11.7Replies to reviews 7%85+6Craft & service penalty64−3.6Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCOREOrkin
Cedar Rapids, IA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #334Position by Experts Score among all companies we track in this category. of 389 wildlife removal services · 4.7★ from 1,874 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for home inspection
Clear ✕All 178 Google reviews tagged “Home inspection” · showing 160
Great job
WOW!!! I can’t say enough positive things about the Orkin team who helped my family & me from start to finish! Every team member was incredibly nice, caring, thoughtful, knowledgeable, thorough, and efficient! They all got down to business immediately! Their work ethic was greatly appreciated! And the icing on the…
We called Orkin for termite work since we had a curtain rod fall down from termites that we were unaware if it was termites or something else. Dylan came out and did a through inspection and had his wildlife team come out and install bait stations around the home and on the wall with the activity. While inspecting…
Chris was very respectful and professional. Explained everything perfectly and made sure we understood. Went over our options and came up with a plan with 0 hassle. Fantastic communication!!!!
The gentleman who came was very friendly and professional and answered every question! Thank you Orkin!
Cory always does a great job to protect my home from bugs and insects. I appreciate his professionalism.
Very professional and personable!!
Colin, Josh, Brian and Chris were great in fixing up our house with a bad bat problem. Thank you so much guys.
Kyle came to my house, explained everything they would look for and apply to my home. Very knowledgeable. Would highly recommend. Also got a free home inspection. Dillon was also very knowledgeable and explained everything very well. He found some moths and crickets in my attic and gave me options as well on how to take care of that if i wanted.
Jim did an excellent job of spraying for unwanted bugs!
Jim does a thorough job.we’re always glad to see him.
I could not for the life of me get rid of these house ants. I tried small town folks but knew I had to just bite the bullet and call a big business. They got me an appt next day where they inspected the home for both bugs and mold. They provided me with a quote but wasn’t pushy at all. He immediately got rid of…
Home inspection same day return call. Chris was thorough and professional. Orkin was able to inspect insects found at our home and take them to their lab for identification and come up with a treatment plan.
Jim is a great guy always courteous and does a great job with any of our pest needs! Thanks Jim, and Orkin
Jimmy does a great job and is great with my animals.
Jim was very helpful and did as we asked it is a very good service.
Byron is by far the best technician with Orkin we have had serving our farm. Always on time, great communication and an incredible customer service attitude. I highly recommend him.
Jimmy does get work!
Dylan with Orkin came out to do a carpenter ant service, and I made him aware that we were having a 3-year-long problem of bats roosting in between cracks of our cedar deck pergola and the soffit and gutters of our house. We had tried everything to mitigate them not roosting there, and the problem was only getting…
I really enjoy when Jim does come to service my home he does his job and does it well.
The inspection was thorough and I got great information and I would recommend Orkin for anyone.
I have my house sprayed yearly by Orkin and they always do a wonderful job. Craig is always thorough and provides great service. Highly recommend Orkin!
Jim has done a great job through the years; he’s always friendly and thorough. Bugs are no longer a problem in our home.
Great, friendly, thorough service. Felt like family.
Jim was our technician for spraying and he is very friendly person he did a really good job.
Christopher, came by the first time today, he is soo nice, he did a great job, , I felt very comfortable having him in my home, thanks Christopher you are the 👌
Jimmy , He does a great job! Very trustworthy! Don't want anyone else but him.
Jim was very informative and walked us through what he would be doing.
Jim is a friendly and professional representative. He always does a great job and is thorough. Highly recommended!
Christopher shared this was his first week to work on his own after training. He did a fantastic job. Very personable and informative. He is a great asset to Orkin.
The technician was on time and very professional. Great company and I would recommend them to others.
He is the nicest and sweet man. He does a fantastic job. I am so glad we have him to do our bug control. Great personality abd always helpful in recommendation.
Comfortable communication
Wonderful service! Every 3 months Jim is here like clock work! Had services for a couple of years now and rarely to never see bugs.
Always pleasant, great service, always goes above and beyond. Jim is my guy!
Jim is very friendly! His work is thorough, efficient and great!
Jim was very professional and explained everything he was doing. Did a great job
My technician is James Avery and he is one of the sweetest and most honest person I've met in a long time. I can't say enough good things about him but let me tell you, he does his job perfectly and I wouldn't want anyone else. He representants the Orkin company so well they should be proud to have him! Thank you James Avery. See you again real soon!
Jim was very friendly and thorough.
Byron and Cassi were very professional and pleasant to work with!
Jimmy Peterson is great!
They were prompt and explained everything well.
Jim is very professional, polite and accommodating. Always willing to do anything extra we ask of him.
Jim is amazing! He’s very personable when he comes and makes sure he gets the job done right!
The service of Nick Whitson is exceptional!!! He goes above and beyond the services that Orkin provides, he truly is incredible!!!!
We absolutely love working with Nick from Orkin! He is always in such a great mood when he shows up—so positive and full of great energy. We genuinely look forward to his visits! It’s not just our office that feels this way—our residents have also gone out of their way to compliment how friendly and professional he…
Bryan Campbell at Orkin is always timely, considerate, professional, and does amazing work each time he visits.
Jim did his usual excellent job
William Wilson was knowledgeable and thorough with the inspection and treatment options. Also Cassie did great too assisting William.
Jimmy was very professional and helpful! Very nice man.
Jim was great. He evaluated the situation and made recommendations and decisions on the fly.
Jim does outstanding job with my Orkin service.
Jim does a very nice job.
Will explained everything in detail msde it easy to understand the treatment plans. Fantastic guy
Jim and Avery were very professional and polite as always. They asked about any problems we may have had and took care of them. 10/10 experience every visit!
Jim is friendly and does a really good job. He always shows up when he says he is and he gets along with my dog!!!
Last June we had Orkin stop by to offer a free home inspection as bats had been reported in the area. John did a inspection and explained he did not see any signs of bat colony. We had R-49 insulation blown in, ridge guard installed, and some sealant of some entry points. Needless to say, I found out today from…
Jim always been awesome! He’s helped with the pest and rodent issues we’ve had out at my house.
Great service and explanations for the different services 👍 👌
Did yearly termite inspection. Arrived at time agreed. Was prompt in doing inspection & found no activity.
William Wilson and Cassi were very helpful and professional
Jimmy does an excellent job when he comes to spray our house and yard every other month. He is always very friendly and efficient.
Will was very knowledgeable regarding how to get rid of my invasion of "December Ants"!! He answered all my questions too.
sorely disappointed We were looking for a company that would go beyond our previous, personal efforts, and get this problem eliminated. The man on the phone emphasize the word “guaranteed” and assured us that they were the best. But, after having had our first visit, there’s a whole lot that they didn’t do, that…
I used them for 6 years. Every year they raised my annual rate. Even though I had a locked in price for life, with a contract. Every year I had to spend 30 minutes or more on the phone telling them that they were over charging me. Then they would research it and correct it. The last time I called them, they did not…
Our pest control tech Gavin Ozmun is one of the most professional, thorough, and polite techs they have. Super personable, explains everything he's doing, answered all my questions and works extremely quickly! If there's anyone I can personally recommend it's definitely Gavin!
Absolute ripoff. I’m paying $55 per month for two traps do nothing that I could buy online for $10. They are constantly trying to upsell you on expensive services that should be included. I had someone come out and quote me to seal up the entry points with steel wool for mice, and he quoted me at over $3,000!! Steel…
Satisfied with the service, not particularly pleased with the misrepresentation by the initial contact person. The individuals that preformed the service were pleasant and did a fine job.
Mr. Ozmun was extremely informative and was a star at educating on how best to rid an infestation of mice. Of course he not only demonstrated but identified problem areas. Top in customer service. On the first visit to the home he was met by an Orkin inspector who did a complete search of the home and made…
Carl Shulka is very professional and personal to deal with. Takes time to answer any questions you may have.
Great experience, Alia is awesome
I had Brett come out to check my mouse traps. He was so helpful. There was a dead one in the trap and he even sprayed and cleaned the floor for me!!!!’
Brett was the technician who came to my house. Very friendly and went over all the areas of concern and explained his plan real well. Very nice to work with.
Always courteous and on time!
Jim is the best
Jim Peterson is always excellent and very friendly and reliable!
After the most anxious day thinking I had a mouse infestation and was extremely worried having a new born baby...... I decided to call ORKIN and they sent out a man named Willam Wilson and he has made me feel so much better he went around my home inside and out even my garage spraying and making sure he could see…
Carl is very friendly and does a great job!
Logan was very pleasant and easy to talk to. He understood my concerns. He did our initial inspection. I guess I thought there would be more to it than there was for the cost. I was under the impression that taking care of any mice was included with the service and was very disappointed that there would be an additional fee for this.
They were prompt and very thorough. Gave us information outside of what we were having inspected. Very informative. So far, very pleased with all we had done.
Had our monthly service today. Will and Robbie did a great job. I'm impressed with the last 3 techs and their professionalism and knowledge.
Cory is amazing!
Carl does a great job
Craig is the bug whisperer!! He is the best!!
We have used Orkin for many years and our Service Technician Cory Sinnwell has been our guy for most of those. Cory Sinnwell is thorough, considerate, prompt and loves my dog.
Jim was a excellent representative for your company 👍
Great, responsive service. I like very much that we have the same technician (almost) every time. Cory always listens to and acts on any concerns we might have.
I use them for my home and business and and have been very happy. Carl has been handling the house treatments for years and has been great to deal with.
Cory is great so nice and gives great explanations. Marley and Lucy love it when he comes
Carl S. did an amazing job at my house today! This was his first time out and Orkin’s second time. He was very thorough in his explanation! He took me around our house and property and explained what he was doing.
The service is great, Cory always does a great job. Always great communication from him regarding upcoming appointments and arrival times, too!
Orkin has been wonderful to work with. We had a terrible wasp problem and they took care of them, along with keeping out all the other pests throughout the year. Carl S. has been wonderful to work with and he even took care of some pesky wasps that were trying to winter in our patio umbrella, which was not an easy…
Excellent customer service with extremely professional work!
Carl came out. He was very friendly and informative. He answered all our questions. Seemed like a great guy.
We have service for over 30 years…we could not have been more pleased when we got Cory Simwell back as our technician. Courteous and always committed at doing his job thoroughly!
Working with Orkin has been absolutely amazing in our community. Our tech Craig B. Truly does a great job. If I need anything unscheduled or have a question he always responds quickly.
Josh our technician inquires at each visit if we are having any issues. We appreciate that and his excellent service. Very pleasant to work with too.
Always friendly and always listens to my concerns
I’ve had a consistently great experience with Orkin. Rescheduling due to work conflicts has been easy. I like that in between services, if there is an issue, they will come out for an additional spray at no cost. I want to give a shout out to Cory S - he is absolutely amazing! So kind and respectful every time he…
Jacob Glenn is an excellent provider and has helped us with prevention. He is always cheerful and professional.
Very nice & personable gentleman -Craig Bassett
Alia
Cory Sinnwell is a great technician. We are very satisfied with the service he provides. He always takes time to answer any questions we may have.
Byron is always very courteous, by calling first, putting up with our dog and making sure all our needs are taken care of inside and outside our house!
Alia is a pro.
Alia Gale is great
Alia
We have used Orkin for several years for bi-monthly home insect protection and mitigation. They are prompt, efficient and not expensive. The technician, Cory Sinwell, is our guy. He is excellent at explaining what he is doing and provides details on the ingredients of the application. Most importantly, he is…
My Orkin tech, Cory Sinnwell, stops by for my monthly service. He is personable and very knowledgeable about various insects and other pests. It is always a pleasure to see him.
We love Orkins service! Even our dog! Our serviceman Corey is so patient with our dog who follows him around the whole time. We will be with Orkin a lot g time.
Cory was kind and courteous. He reminded me of bugs and mice that may want to find a warm place to stay as the temps drop. Greatly appreciated his knowledge and patience.
Byron Campbell answered all my questions regarding pests!
Jim did a good and fast job. Was happy with my service
Gavin Ozmun did a fantastic job!
Carl has been my Orkin guy the past 4 years, he’s the best!
Carl has serviced our properties for several years and has always done an exemplary job. He does not rest until every problem is solved and the customer is completely satisfied. I highly recommend Carl for your pest control needs.
Very pleasant,Very helpful and very knowledgeable
Carl always does a complete job. We appreciate his open communication regarding the service he’s providing.
Very polite, always answers any concerns I have.
Gavin was awesome. He came in explained everything very well. He was super friendly and respectful
Over ridden with German roaches. Orkin rep Byron did a thorough job. Very kind careful rep. Extremely satisfied with his service
Alia Gale is amazing and very pleasant to work with. Great worker and very detailed.
Jim service calls are always very good . We are very happy with this service. Mona and David Gates
Byron Campbell was great to deal with.
Our technician is Cory who does a fantastic job. He let's us know eta in a timely fashion. If we have questions , he explains things very well. Very pleasant , polite. All in all, great guy & service !
I had a good experience with my first time with them
Pleasant
Excellent service The technician was very nice and explained the process . He did a Excellent job!! Thank you
Very professional and honest. Thank you!
Competent, friendly, quick service.
They aways call before. Do a great job controlling our pest problems. Always provide detailed report of the services they performed. We had a problem with Japanese lady beetles and the extra spray service worked wonders.
Great communication and service!
My home! Carl was EXCELLENT as always! He is always so kind and so thoughtful when he is here! ( VERY VERY THOROUGH AND RESPECTFUL TOO👏🏻
Shawn did a fantastic job explaining the process to me. He assured me everything is safe for my dog and even took the time to show my dog some love! He made it very personable and I appreciate that very much.
The guys who do the actual work do great work. But response from management is atrocious. I've been told on three separate occasions that somebody would be out to finish the bat work I paid for over a year ago, and nobody has ever come. Nobody from management has ever confirmed. And I still have bats. Like I said,…
Josh is professional and friendly
What makes Orkin in this area shine are its very knowledgeable and skilled technicians. Joshua, in particular, has made my time with Orkin very worthwhile. If Joshua worked independently, I would give Orkin 5 stars. But because I sometimes have had miscommunications with Orkin representatives from another state, I will give it 4 stars.
They were friendly and fast, and they did a good job.
Had Orkin check out our new home before moving in to ensure we're protected from rodent incursion and to pre-treat for insects as well. They were on time, professional, explained everything and left me feeling confident before moving in!
Both service reps that came out were very helpful and happy to answer any questions I had.
We had a little schedule issue for the quick appointment we added late Friday. They were responsive to still get what we needed done the same day as the appointment and get us going again. Thank you for you help.
Great experience! Quick and efficient.
Jim is the best! Always friendly and knowledgeable. We appreciate him!
They were here within the time frame I was told. They were professional, friendly, respectful and got done what they needed to get done in a timely manner. Were willing to answer any questions that I had and made sure to ask if things had improved since the work that they did.
I am happy to start services with Orkin. However, the price to me seems kind of high considering the fact that where I work is a hotel that we use Oregon and we only pay at the hotel $64 a month as I am paying just for Home $28 a month seems high for a small mobile home.
The were respectful and made sure that what they were doing was ok among every step of the process
Brett and Ben were both very nice and respectful. They explained everything to me and helped me understand what they were going to do and also the game plan for the future visits. Orkin was very quick to respond and schedule us. I would definitely recommend them.
I would like to eliminate Stink Bugs. They are prominent in my house.
Always have professional and polite service workers who arrive in a timely manner with all the solutions and answers to questions on how to prevent and ward off pesky field mice, gnats, and spiders.
The tech was extremely friendly and professional, and was phenomenal with my pets. She was knowledgeable and very thorough.
The tech, Josh was very thorough and kind. This was the first time we used Orkin and plan to switch now from our current provider.
Was very polite
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 298 | $63–$128 |
| Spider extermination | 209 | $61–$136 |
| Bug & insect extermination | 186 | $71–$139 |
| Ant extermination | 176 | $79–$246 |
| Home inspection | 175 | $71–$173 |
| Rodent extermination | 165 | $79–$323 |
| Cockroach extermination | 103 | $81–$199 |
| Hornet & wasp extermination | 82 | $83–$246 |
