How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%73+17.7Value 14%83+11.7Replies to reviews 7%85+6Craft & service penalty64−3.6Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCOREOrkin
Cedar Rapids, IA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #334Position by Experts Score among all companies we track in this category. of 389 wildlife removal services · 4.7★ from 1,874 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for hornet & wasp extermination
Clear ✕All 84 Google reviews tagged “Hornet & wasp extermination”
Very professional and personable!!
Really great customer service!
Jim Peterson always does a great job calling in advance when he plans to come by based on their schedule. Always pleasant, and timely. I wouldn’t want anyone else doing the job! Thanks for a great service!
Jim did an excellent job of spraying for unwanted bugs!
They are very detailed on what needs to be done which is nice, very friendly n helpful
Always pleasant, great service, always goes above and beyond. Jim is my guy!
Jim is very friendly! His work is thorough, efficient and great!
Byron and Cassi were very professional and pleasant to work with!
Did a great job. And was on time . Jim is knowledgeable at his job.
We really like our service professional. He dotes on the dogs, is kind & courteous. He also consistently asks if we've had any issues. Byron is one of the best!!
We have had great service with Orkin. Our Orkin Pro Jim Peterson is very helpful with answering my questions and he responds in a timely manner.
Carl S has been great to work with this year to get our pest control needs met!
Jim Peterson is always excellent and very friendly and reliable!
Craig Bassett is nice and easy going. Takes corective criticism well.
Orkin has been wonderful to work with. We had a terrible wasp problem and they took care of them, along with keeping out all the other pests throughout the year. Carl S. has been wonderful to work with and he even took care of some pesky wasps that were trying to winter in our patio umbrella, which was not an easy…
I’ve had a consistently great experience with Orkin. Rescheduling due to work conflicts has been easy. I like that in between services, if there is an issue, they will come out for an additional spray at no cost. I want to give a shout out to Cory S - he is absolutely amazing! So kind and respectful every time he…
Brett did a great job on treating peeps, i.e., flies, ladybugs, etc. He was both courteous and professional in our dealings with one another. Happy customer.😃
Carl does a great job every time he comes to our home. Very friendly, thorough, and always on time. We have seen a major decrease in outdoor pests and have eliminated issues of pests in our garage.
Byron Campbell answered all my questions regarding pests!
We have used only Orkin in this house. Byron is great! Fast, efficient, and excellent communication.
Alia gale is an amazing worker. She always is upfront and honest about whats getting done and what needs done. Thank you
Byron Campbell was great to deal with.
Excellent service The technician was very nice and explained the process . He did a Excellent job!! Thank you
They aways call before. Do a great job controlling our pest problems. Always provide detailed report of the services they performed. We had a problem with Japanese lady beetles and the extra spray service worked wonders.
Your company was awesome.They showed on time.Bug problem solved Thank you. Working So much keep up the good work
Wonderful service!!!
They are always friendly and professional, but when I try to tell them about changes to our schedule, it is difficult to get in touch with someone in a timely manner.
Friendly and helpful
Josh is professional and friendly
What makes Orkin in this area shine are its very knowledgeable and skilled technicians. Joshua, in particular, has made my time with Orkin very worthwhile. If Joshua worked independently, I would give Orkin 5 stars. But because I sometimes have had miscommunications with Orkin representatives from another state, I will give it 4 stars.
We live in a slab home so especially in the spring, ants can easily invade; it’s also the time for wasps to begin building their nests. Orkin has done a fantastic job of eliminating and keeping our home free of any infestations. Dependable, reasonable rates and service tech very pleasant and knowledgeable.
The were respectful and made sure that what they were doing was ok among every step of the process
Always have professional and polite service workers who arrive in a timely manner with all the solutions and answers to questions on how to prevent and ward off pesky field mice, gnats, and spiders.
I don't recommend this company. I was extremely shocked to observe the worker pull out two thin sticky board cards out of his pocket supposedly to be his treatment mice. He then sprayed the solution skipping half of the space. It's a joke. Never again.
We chose to seek service as a precaution after moving in to our new home. What we've learned in a nutshell; 1. Proactive communication from Orkin does not exist. 2. Don't use auto pay. Payment in NOT generated by service completion. It will pull on the date THEY schedule you for regardless of whether a tech shows…
The Orkin specialist was very nice and was here for a spider problem along with flies and fruit flies. I told her about a wasp problem in my back door. She said she saw it and would remove it, and spray so they won't come back. I was very impressed that she saw that in between my door. She was very thorough and…
I would like to thank Jenni in the Cedar Rapids Office for making this appointment today possible. The gal that came out to my house did a great job. Her name was Kylie. If I ever have need in the future, I will call Orkin once again. Thank you
We hired Orkin for monthly service with the hopes of a set it and forget it pest control. Several no-shows and follow-up communication, engaged by us, to ensure the work was complete. They auto-billed but neglected to auto-work for paid services. Would not recommend, go with a better company.
As always Jim does a good, he’s always polite and tells me to give him a call if issue persists.
Josh was on time & very friendly and professional.
Tech seemed knowledgeable. Appreciated him explaining what he was using and what to expect.
Excellent rodent and misquote extermination. Wasps appear to be greatly reduced; I'm not sure how well the Carpenter ant extermination has worked yet. Our service has been professional and friendly.
Nice guy, good advice
Excellent technician! Business office is getting better but still needs improvements!
They are great, very professional and polite
Great service and always help when I have a question.
I called them and they came within 3 hours on a Saturday, the guy we had was super nice, answered all of my questions and walked us through the process step by step and it was all done within about 40 min or less.
Representative was very pleasant and knowledgeable. Treated all the areas asking about any new problems and concerns, it was a pleasure having him do the work.
I was impressed by the professionalism of both the customer service rep on the phone and the extermination specialist. They were able to come the same hday I called to take care of our wasp nest in our mailbox and answered all my questions about reoccurrence and hazards to cats. (There are no hazards to cats.) I…
They have been great, on time and responsive if a change or something extra was needed during the service.
Very professional and efficient
Amazing experience, very nice and very friendly!
Took care of the spider webs and sprayed around our place. Also took the time to spray the hallway of our apartment where we were battling wasps.
Carl was extremely personable, kind, knowledgeable, friendly, and helpful. Great experience!
I have wasps that love my house when the weather warms up. Orkin communicated everything well and came well prepared and on time. Worth the price since they get the job done. Cody was very professional, respectful, and passed the vibe check lol. Positive energy goes a long way, very informative. I recommend this…
Conscientious and thorough. Always friendly- even when our dogs are barking at him!!’
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 298 | $63–$128 |
| Spider extermination | 209 | $61–$136 |
| Bug & insect extermination | 186 | $71–$139 |
| Ant extermination | 176 | $79–$246 |
| Home inspection | 175 | $71–$173 |
| Rodent extermination | 165 | $79–$323 |
| Cockroach extermination | 103 | $81–$199 |
| Hornet & wasp extermination | 82 | $83–$246 |
