Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%73+17.7Value 14%83+11.7Replies to reviews 7%85+6Craft & service penalty64−3.6Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE

Orkin

Cedar Rapids, IA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #334Position by Experts Score among all companies we track in this category. of 389 wildlife removal services · 4.7★ from 1,874 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 77% of wildlife removal services.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 73% of wildlife removal services.B
73
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 64% of wildlife removal services.B
64
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 83% of wildlife removal services.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 85% of wildlife removal services.A
85

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for mosquito extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.48
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.75
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$116
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 66/100.How Job match is calculatedBuilt only from reviews Google tagged “Mosquito extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#166 / 185
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 48 Google reviews tagged “Mosquito extermination” · showing 40

RebeccaLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I really enjoy when Jim does come to service my home he does his job and does it well.

Home inspectionRodent exterminationTermite inspection+ Professionalism
Shawn9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Will, my Orkin technician is always polite, professional and efficient. He does a very thorough job.

Paid $80–100Reasonable priceMosquito exterminationService not listed
ReneeLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★

Jim is always courteous of our time and of any problems that we may have. Of the 15 yrs or so of being an Orkin customer, he’s by far the best technician we have had.

Mosquito exterminationAnt extermination
R15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Josh was very knowledgeable, friendly, and answered all of my questions. Treatment was quick and thorough.

Paid $120–140Reasonable priceGeneral pest inspectionMosquito exterminationAnt extermination
Ashley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Jimmy does an excellent job when he comes to spray our house and yard every other month. He is always very friendly and efficient.

Reasonable priceHome inspectionFlea & mite exterminationMosquito extermination
Josh3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Carl S has been great to work with this year to get our pest control needs met!

Hornet & wasp exterminationGeneral pest inspectionMosquito extermination
Kelley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Carl Shulka is very professional and personal to deal with. Takes time to answer any questions you may have.

Paid $60–80Reasonable priceHome inspectionRodent exterminationSpider extermination
Jerry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Carl is who services my house. He’s amazing.

Paid $140–160Reasonable priceSpider exterminationMosquito exterminationBee extermination
Steven1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Indoor inspect treatment. Done by Carl Shulka. He does a fantastic job every time. Also does my sons and daughters homes.

Paid $60–80Reasonable priceSpider exterminationMosquito exterminationBug & insect extermination
Tommy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I use them for my home and business and and have been very happy. Carl has been handling the house treatments for years and has been great to deal with.

Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
Valerie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We have had excellent service from Byron. He is informative and always helpful with our bug and past problems.

Paid $120–140Reasonable priceRodent exterminationMosquito exterminationBug & insect extermination
Sara6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Orkin has been wonderful to work with. We had a terrible wasp problem and they took care of them, along with keeping out all the other pests throughout the year. Carl S. has been wonderful to work with and he even took care of some pesky wasps that were trying to winter in our patio umbrella, which was not an easy…

Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
April1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Craig Bassett takes care of our center at Hand In Hand! He is very caring, kind, and is willing to help with anything we have concerns about. He is personable to anyone he runs into here and makes sure to have friendly conversation every time he’s here while also getting his job done! Highly recommend Craig to anyone!

Reasonable priceSpider exterminationGeneral pest inspectionMosquito extermination
Kimberly7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve had a consistently great experience with Orkin. Rescheduling due to work conflicts has been easy. I like that in between services, if there is an issue, they will come out for an additional spray at no cost. I want to give a shout out to Cory S - he is absolutely amazing! So kind and respectful every time he…

Paid $180–200OverpricedHome inspectionHornet & wasp exterminationMosquito extermination
Susie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Carl has serviced our properties for several years and has always done an exemplary job. He does not rest until every problem is solved and the customer is completely satisfied. I highly recommend Carl for your pest control needs.

Reasonable priceHome inspectionGeneral pest inspectionMosquito extermination
Julie13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great to work with, took care of the issue and haven’t had a problem since! Carl is always polite and professional.

Reasonable priceBug & insect exterminationCockroach exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The Orkin service applicator, Jim Petersen, is personable, respectful, & knowledgeable. Plus the mosquito treatment is effective.

Mosquito extermination+ Responsiveness+ Quality+ Professionalism
Rhonda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

When we moved outside the city we started encountering bugs and critters that were not welcome in our new home. We started monthly services with Orkin and haven't had a problem since. Our regular guy, Carl, is awesome! Friendly, efficient, and keeps us in the know on other services, but isn't a pushy salesman…

Reasonable priceMosquito exterminationBug & insect extermination
Kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Byron Campbell was great to deal with.

Paid $180–200Great priceHome inspectionHornet & wasp exterminationRodent extermination
Ashley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Cory Sinnwell is always very friendly and gets the job done in a timely manner.

General pest inspectionMosquito extermination
JulieLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent service The technician was very nice and explained the process . He did a Excellent job!! Thank you

Paid $180–200Great priceHome inspectionHornet & wasp exterminationRodent extermination
Lisa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

They were very friendly and explained everything very throughly. Very pleased with their service

Paid $80–100Reasonable priceMosquito exterminationBug & insect extermination
Vince7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great service and very professional

General pest inspectionMosquito exterminationBug & insect extermination
Serina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Jim is always great making sure there’s been no issues and always asks if there are concerns.

Spider exterminationFlea & mite exterminationGeneral pest inspection+ Quality+ Professionalism
Kerry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★

Average at best do not go out of their way and it’s the same old issues week after week. Complained twice was told someone would call me back, it never happened either time.

Mosquito exterminationGeneral pest inspectionSpider extermination
AngelaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★

We chose to seek service as a precaution after moving in to our new home. What we've learned in a nutshell; 1. Proactive communication from Orkin does not exist. 2. Don't use auto pay. Payment in NOT generated by service completion. It will pull on the date THEY schedule you for regardless of whether a tech shows…

Bug & insect exterminationCockroach exterminationHornet & wasp extermination
Melinda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★

We hired Orkin for monthly service with the hopes of a set it and forget it pest control. Several no-shows and follow-up communication, engaged by us, to ensure the work was complete. They auto-billed but neglected to auto-work for paid services. Would not recommend, go with a better company.

Ant exterminationBug & insect exterminationHornet & wasp extermination− Responsiveness− Punctuality
Wendy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Excellent rodent and misquote extermination. Wasps appear to be greatly reduced; I'm not sure how well the Carpenter ant extermination has worked yet. Our service has been professional and friendly.

Ant exterminationBug & insect exterminationHornet & wasp extermination
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They are great, very professional and polite

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Kathleen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The Orkin technician did a great job!

Ant exterminationFlea & mite exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
TheLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★

Canceled on us 2 times but the third time did arrive. Still have had a few ticks on us. Not sure if there is a period of time that they are still active after the treatment. So we shall see after a few days if it worked.

Flea & mite exterminationMosquito exterminationService not listed
Sheila2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Conscientious and thorough. Always friendly- even when our dogs are barking at him!!’

Ant exterminationFlea & mite exterminationHornet & wasp extermination
Jennifer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Paid $200+Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Nyssa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Paid $80–100Great priceMosquito extermination
Ivan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

Spider exterminationMosquito exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
TammyLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination
JoelLocal Guide · 132 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Bed bug exterminationFlea & mite exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Theresa4 years ago★★★★★

Rating only, no written review.

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Professionalism
Nathan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality
Madison4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Flea & mite exterminationMosquito exterminationRodent extermination+ Punctuality+ Quality+ Professionalism

Show more mosquito extermination reviews (8 more) →

Price

$101-7% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 65%Overpriced 4%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection298$63–$128
Spider extermination209$61–$136
Bug & insect extermination186$71–$139
Ant extermination176$79–$246
Home inspection175$71–$173
Rodent extermination165$79–$323
Cockroach extermination103$81–$199
Hornet & wasp extermination82$83–$246

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