Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%73+17.7Value 14%83+11.7Replies to reviews 7%85+6Craft & service penalty64−3.6Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE

Orkin

Cedar Rapids, IA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #334Position by Experts Score among all companies we track in this category. of 389 wildlife removal services · 4.7★ from 1,874 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 77% of wildlife removal services.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 73% of wildlife removal services.B
73
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 64% of wildlife removal services.B
64
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 83% of wildlife removal services.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 85% of wildlife removal services.A
85

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.166
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.67
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$79–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 65/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#277 / 293
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 166 Google reviews tagged “Rodent extermination” · showing 40

Steve6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Does and excellent job, Always making sure everything is done to expectations! Would definitely recommend!!

Great priceRodent exterminationGeneral pest inspectionBug & insect extermination
Brian8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Professional and quick Colin Jonathan Braysen

Paid $200+Not sureRodent extermination
Robin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Jimmy does a great job and is great with my animals.

Reasonable priceRodent extermination+ Punctuality+ Quality+ Professionalism
RebeccaLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I really enjoy when Jim does come to service my home he does his job and does it well.

Home inspectionRodent exterminationTermite inspection+ Professionalism
MaryanneLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great, friendly, thorough service. Felt like family.

Paid $160–180Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
john2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Super helpful and informative. Alia answered all my questions an was very thorough. Very happy with my service

Reasonable priceRodent extermination
Elroy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very good

Paid $100–120Reasonable priceRodent extermination
Nic3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jim was friendly and informative, came in and did everything quickly. We appreciate his service and will continue to use him and the Orkin in the future.

Rodent extermination
TwisterTLT4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Been using orkin for a little bit and Jim has always been awesome, for taking care of anything from insects, to termites to even rodents.

Rodent exterminationTermite inspectionTermite extermination
Cheryl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Always pleasant, great service, always goes above and beyond. Jim is my guy!

Paid $200+Great priceHome inspectionHornet & wasp exterminationRodent extermination
David11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Jim did a great job and very polite and informative.

Paid $120–140OverpricedRodent extermination
Vicki3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

The mouse & insect prevention are well worth it to me. Jim always does a good job, fast but thorough.

Paid $80–100Not sureRodent exterminationBug & insect extermination
BrendaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

We really like our service professional. He dotes on the dogs, is kind & courteous. He also consistently asks if we've had any issues. Byron is one of the best!!

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Jim and Avery were very professional and polite as always. They asked about any problems we may have had and took care of them. 10/10 experience every visit!

Great priceHome inspectionRodent exterminationGeneral pest inspection
Cassi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Jim always been awesome! He’s helped with the pest and rodent issues we’ve had out at my house.

Home inspectionRodent extermination
Matt3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Jimmy is the best! Always on time with reliable and professional Orkin service!

Paid $40–60Reasonable priceRodent extermination
Deborah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Jim is a nice guy and work hard at his job

Reasonable priceRodent extermination
Samantha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We have had great service with Orkin. Our Orkin Pro Jim Peterson is very helpful with answering my questions and he responds in a timely manner.

Hornet & wasp exterminationRodent exterminationGeneral pest inspection
Irene2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

William Wilson and Cassi were very helpful and professional

Home inspectionRodent extermination
Bryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★

sorely disappointed We were looking for a company that would go beyond our previous, personal efforts, and get this problem eliminated. The man on the phone emphasize the word “guaranteed” and assured us that they were the best. But, after having had our first visit, there’s a whole lot that they didn’t do, that…

Paid $180–200OverpricedHome inspectionRodent extermination
HeathLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Showed up when stated. Did their work with a pleasant attitude. Notified me of what was done to the property and when it was done. Nick Whitson is the best Orkin staff member! Thank you Orkin.

Rodent exterminationGeneral pest inspection
Debra9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

They are wonderful and kind and very prompt and personal.

General pest inspection+ Value
Alek9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Our pest control tech Gavin Ozmun is one of the most professional, thorough, and polite techs they have. Super personable, explains everything he's doing, answered all my questions and works extremely quickly! If there's anyone I can personally recommend it's definitely Gavin!

Reasonable priceHome inspectionRodent exterminationBee extermination
Camille7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★

Absolute ripoff. I’m paying $55 per month for two traps do nothing that I could buy online for $10. They are constantly trying to upsell you on expensive services that should be included. I had someone come out and quote me to seal up the entry points with steel wool for mice, and he quoted me at over $3,000!! Steel…

Paid $120–140OverpricedHome inspectionRodent extermination
Kelley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Carl Shulka is very professional and personal to deal with. Takes time to answer any questions you may have.

Paid $60–80Reasonable priceHome inspectionRodent exterminationSpider extermination
Stew6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Brett was the technician who came to my house. Very friendly and went over all the areas of concern and explained his plan real well. Very nice to work with.

Paid $200+Reasonable priceHome inspectionRodent extermination
Gladys12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Jim is always pleasant and works very well for us. Thank you.

Paid $80–100Reasonable priceRodent extermination
2.07 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Jim is the best

Paid $60–80Reasonable priceHome inspectionRodent exterminationTermite inspection
Cheryl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Jim Peterson is always excellent and very friendly and reliable!

Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
MikeLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

After the most anxious day thinking I had a mouse infestation and was extremely worried having a new born baby...... I decided to call ORKIN and they sent out a man named Willam Wilson and he has made me feel so much better he went around my home inside and out even my garage spraying and making sure he could see…

Customer photo from Mike's review
Great priceHome inspectionRodent exterminationGeneral pest inspection
Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Brett Karasek was so kind and helpful with my initial visit. I appreciate the timeliness and professionalism. Thank you so much for giving me peice of mind.

Rodent extermination
Olivia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Awesome service! Craig is great!!!

Great priceRodent exterminationBug & insect extermination
Kati3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Good job. Craig Bassett

Rodent extermination
Leanna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★

Craig Bassett is nice and easy going. Takes corective criticism well.

Paid $200+Not sureHornet & wasp exterminationRodent exterminationGeneral pest inspection
Tommy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I use them for my home and business and and have been very happy. Carl has been handling the house treatments for years and has been great to deal with.

Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
Valerie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We have had excellent service from Byron. He is informative and always helpful with our bug and past problems.

Paid $120–140Reasonable priceRodent exterminationMosquito exterminationBug & insect extermination
Laura11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Carl S. did an amazing job at my house today! This was his first time out and Orkin’s second time. He was very thorough in his explanation! He took me around our house and property and explained what he was doing.

Reasonable priceHome inspectionRodent exterminationBug & insect extermination
Lawrence5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Cory Sinnwell has been our Orkin service provider for years. He is knowledgeable, courteous and a true professional in all aspects. He is like a member of our family. We have had other technicians over the years but Cory has been the best. As a result, Orkin gets our highest rating.

Paid $140–160Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Tracy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Carl does a great job every time he comes to our home. Very friendly, thorough, and always on time. We have seen a major decrease in outdoor pests and have eliminated issues of pests in our garage.

Paid $140–160Reasonable priceHornet & wasp exterminationRodent extermination
toni3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Alia is fantastic.

Paid $100–120Reasonable priceRodent exterminationGeneral pest inspectionBug & insect extermination

Show more rodent extermination reviews (126 more) →

Price

$101-7% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 65%Overpriced 4%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection298$63–$128
Spider extermination209$61–$136
Bug & insect extermination186$71–$139
Ant extermination176$79–$246
Home inspection175$71–$173
Rodent extermination165$79–$323
Cockroach extermination103$81–$199
Hornet & wasp extermination82$83–$246

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