How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%73+17.7Value 14%83+11.7Replies to reviews 7%85+6Craft & service penalty64−3.6Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCOREOrkin
Cedar Rapids, IA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #334Position by Experts Score among all companies we track in this category. of 389 wildlife removal services · 4.7★ from 1,874 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for rodent extermination
Clear ✕All 166 Google reviews tagged “Rodent extermination” · showing 160
Does and excellent job, Always making sure everything is done to expectations! Would definitely recommend!!
Professional and quick Colin Jonathan Braysen
Jimmy does a great job and is great with my animals.
I really enjoy when Jim does come to service my home he does his job and does it well.
Great, friendly, thorough service. Felt like family.
Super helpful and informative. Alia answered all my questions an was very thorough. Very happy with my service
Very good
Jim was friendly and informative, came in and did everything quickly. We appreciate his service and will continue to use him and the Orkin in the future.
Been using orkin for a little bit and Jim has always been awesome, for taking care of anything from insects, to termites to even rodents.
Always pleasant, great service, always goes above and beyond. Jim is my guy!
Jim did a great job and very polite and informative.
The mouse & insect prevention are well worth it to me. Jim always does a good job, fast but thorough.
We really like our service professional. He dotes on the dogs, is kind & courteous. He also consistently asks if we've had any issues. Byron is one of the best!!
Jim and Avery were very professional and polite as always. They asked about any problems we may have had and took care of them. 10/10 experience every visit!
Jim always been awesome! He’s helped with the pest and rodent issues we’ve had out at my house.
Jimmy is the best! Always on time with reliable and professional Orkin service!
Jim is a nice guy and work hard at his job
We have had great service with Orkin. Our Orkin Pro Jim Peterson is very helpful with answering my questions and he responds in a timely manner.
William Wilson and Cassi were very helpful and professional
sorely disappointed We were looking for a company that would go beyond our previous, personal efforts, and get this problem eliminated. The man on the phone emphasize the word “guaranteed” and assured us that they were the best. But, after having had our first visit, there’s a whole lot that they didn’t do, that…
Showed up when stated. Did their work with a pleasant attitude. Notified me of what was done to the property and when it was done. Nick Whitson is the best Orkin staff member! Thank you Orkin.
They are wonderful and kind and very prompt and personal.
Our pest control tech Gavin Ozmun is one of the most professional, thorough, and polite techs they have. Super personable, explains everything he's doing, answered all my questions and works extremely quickly! If there's anyone I can personally recommend it's definitely Gavin!
Absolute ripoff. I’m paying $55 per month for two traps do nothing that I could buy online for $10. They are constantly trying to upsell you on expensive services that should be included. I had someone come out and quote me to seal up the entry points with steel wool for mice, and he quoted me at over $3,000!! Steel…
Carl Shulka is very professional and personal to deal with. Takes time to answer any questions you may have.
Brett was the technician who came to my house. Very friendly and went over all the areas of concern and explained his plan real well. Very nice to work with.
Jim is always pleasant and works very well for us. Thank you.
Jim is the best
Jim Peterson is always excellent and very friendly and reliable!
After the most anxious day thinking I had a mouse infestation and was extremely worried having a new born baby...... I decided to call ORKIN and they sent out a man named Willam Wilson and he has made me feel so much better he went around my home inside and out even my garage spraying and making sure he could see…
Brett Karasek was so kind and helpful with my initial visit. I appreciate the timeliness and professionalism. Thank you so much for giving me peice of mind.
Awesome service! Craig is great!!!
Good job. Craig Bassett
Craig Bassett is nice and easy going. Takes corective criticism well.
I use them for my home and business and and have been very happy. Carl has been handling the house treatments for years and has been great to deal with.
We have had excellent service from Byron. He is informative and always helpful with our bug and past problems.
Carl S. did an amazing job at my house today! This was his first time out and Orkin’s second time. He was very thorough in his explanation! He took me around our house and property and explained what he was doing.
Cory Sinnwell has been our Orkin service provider for years. He is knowledgeable, courteous and a true professional in all aspects. He is like a member of our family. We have had other technicians over the years but Cory has been the best. As a result, Orkin gets our highest rating.
Carl does a great job every time he comes to our home. Very friendly, thorough, and always on time. We have seen a major decrease in outdoor pests and have eliminated issues of pests in our garage.
Alia is fantastic.
Alia is fabulous!
Gavin Ozmun the gentleman that came to my house was very polite, friendly and professional. He did a very thorough check of my property.
Will does a great job, is timely, courteous, and knowlegeable. Thank you!
Carl does a fantastic job. Always takes the time to explain the results of his inspection.
Alia Gale great job on the inspection and spraying for bugs, mouse traps checked during visit.
Josh is amazing tech he has helped keep our rodents away and helped get our ant colony to be gone!! Always a pleasure to talk with when he is here
Orkin (carl) is an outstanding in providing service to their customers. We had a rotten issue due to the corn field behind our house. They were able to our home protected from them coming into the house. They even came back to service the house at NO COST to us. I highly recommend them to anyone in need!! Plus their service crew is top notch!!
Logan was great. Very informative. Will reapplied pro-pell as it rained all day after Logan applied. Will did a informative job also.
Alia always does a great job. Very informative on how to deal with pests.
Joshua Cunningham was very kind and knowledgeable and helped us find solutions to some problems we were having!
Carl Shulka is excellent! He explains everything to you based on your needs and is prompt, professional, and courteous. Highly recommend!
Alia Gale is amazing and very pleasant to work with. Great worker and very detailed.
Byron Campbell was great to deal with.
Brett, was super friend & extremely professional. I appreciated all the great info he shared. Thank you!
Excellent service The technician was very nice and explained the process . He did a Excellent job!! Thank you
They aways call before. Do a great job controlling our pest problems. Always provide detailed report of the services they performed. We had a problem with Japanese lady beetles and the extra spray service worked wonders.
Service was excellent.
Shawn did a fantastic job explaining the process to me. He assured me everything is safe for my dog and even took the time to show my dog some love! He made it very personable and I appreciate that very much.
The guys who do the actual work do great work. But response from management is atrocious. I've been told on three separate occasions that somebody would be out to finish the bat work I paid for over a year ago, and nobody has ever come. Nobody from management has ever confirmed. And I still have bats. Like I said,…
My mom had called orkin to come out to my house to exterminate mice. They came out and inspected the house and gave me a quote to get rid of them. It was a lot of money to spend on it but we needed the mice gone. We signed the contract and when they came out they sealed the house up but never got rid of the mice so…
I was hoping to be present when they plugged mouse holes. It was done in my absence. They charged a lot. Hard to give an accurate review that early. Another service performed not mentioned in the list below is general insect termination.
Josiah was wonderful and thorough, especially with spider webs. Thank you!
The guys were professional, informative. Very polite, would recommend to anyone with any kind of pest problem.
You can call and call but their computer answering service does not care
They said one thing and did not at all live up to the details. Trying to cancel within the 3 day cancellation period and hearing nothing from them.
Great service. Our technician is wonderful!
Made it out the day after I called them!
The technician, Joshua N. is very friendly and helpful to the point that I want him to be the technician that comes every service.
Carl was awesome he answered all of our questions and went a i car and beyond for us. We will definitely continue this service for that reason and recommend him to family and friends. Thank you again so much!
Workers are very professional and have answered all of my questions. They have also been very clean and neat with their work. They had to remove attic insulation and replace it.
Jim was great with our pets and made sure to get as much sprayed as possible
The were respectful and made sure that what they were doing was ok among every step of the process
Carl was great. He came out on the Saturday and started the process of taking care of a rodent problem we had. we look forward to working with Carl in the future.
Josh was on time, friendly, and professional! highly recommend them.
I have always used orkin only. They get the job done efficiently and effectively the first time. This was my first visit but I know without a doubt I won't have anymore issues. If you need a exterminator don't waste your time on any of the other guys, orkin is the best and only exterminator you should ever call!!!
Brett and Ben were both very nice and respectful. They explained everything to me and helped me understand what they were going to do and also the game plan for the future visits. Orkin was very quick to respond and schedule us. I would definitely recommend them.
Awesome experience
I would like to eliminate Stink Bugs. They are prominent in my house.
Always have professional and polite service workers who arrive in a timely manner with all the solutions and answers to questions on how to prevent and ward off pesky field mice, gnats, and spiders.
I don't recommend this company. I was extremely shocked to observe the worker pull out two thin sticky board cards out of his pocket supposedly to be his treatment mice. He then sprayed the solution skipping half of the space. It's a joke. Never again.
Colin and his team of Alia, Logan, and Austin were right on time, courteous, very efficient, and hard working on a very hot day. They also cleaned up nicely after completing the removal of old, damaged insulation from squirrels and the installation of new insulation.
Excellent rodent and misquote extermination. Wasps appear to be greatly reduced; I'm not sure how well the Carpenter ant extermination has worked yet. Our service has been professional and friendly.
Excellent technician! Business office is getting better but still needs improvements!
All that was done was the placement of several bait stations and a few traps. Nothing was done about how the rodents we’re getting in. Apparently that is a separate service. For $300 Orkin’s rodent extermination service is a VERY poor value.
We like the service you provide but you need to give a few days notice of the time range you think you come like you use to. Other than the day you are coming we just get notice that you are on the way. That is not good enough for our busy schedules.
Carl was very knowledgeable. Did a thorough job. ****Update: first service since the initial inspection was canceled. Received an email notification of when the service was scheduled to be performed a few days ahead. Email stated service person would be to my home between 8am and 10am. At 9:47am I received an email…
They are great, very professional and polite
Friendly service with knowledgeable people
Jimmy is an excellent technician. He’s courteous, follows covid protocol and always offers additional help if I need it.
I had thought Orkin did only bugs. Turns out they do squirrel removal and mouse-proofing, which is what I need. Travel time is expensive, but if you live in rural Iowa that goes with the territory. Both the initial inspection Ben and the technician were very knowledgeable and professional. Good experience.
Great service and always help when I have a question.
Service done promptly and in a professional manner
Mediocre service that we were roped into a year contract with because that is the only way they would come deal with our mouse problem. Our tech is a nice guy, but very lack-luster in his approach. Appts auto-scheduled less than 24 hours in advance, so I almost always had to reschedule, which you have to do by…
Amazing service by Jim who does what he does best but above all an outstanding human being. Thank you Jim and thank you Orkin for great service.
Orkin was so fast - returned my call quickly and was at my house the next day. Taylor was friendly and professional, thorough and I'm looking forward to having more mice!
Person was very friendly and professional
My home was thoroughly inspected and treated against mice and ants. Great job, Orkin!
I am truly happy with the service provided today. Brett? was very professional and provided insight into what he was doing. He listened to me and didn't make me feel superfluous.
Timely and excellent service
Jimmy is always very helpful
Very helpful and professional. Extremely happy with the service.
Used them in past, but had to cancel. Was very satisfied then. A new guy came out today, Carl Shulka, did a good job and answered my questions.
Carl was very knowledgeable and professional, and took the time to explain details of each step being performed.
I am so happy I called Orkin! Recently moved into a house and discovered we had a pill bug invasion in our house. Carl Shulka was very professional! He answered all my questions and went up and beyond my expectations! He even removed an old mouse trap and set new JUST IN CASE! I highly recommend Carl and Orkin!
Quick service, kind and respectful service! Thankyou!
Jimmy A. Peterson has been servicing my house for the past several months. Jimmy is very professional and does an amazing job to keep pest away.
Jim Peterson was friendly and responsive to my needs within my household. Has helped me tremendously with the rodent issue and I haven’t had problems since! Definitely will continue to go through jim and Orkin if I have any problems.
Jim Peterson was very professional and courteous.
As usual very professional and personable.
Friendly man came in today and serviced my house. He was no very efficient also
Our technician arrived on time and made sure I understood everything that was going on. He even helped me figure out what hangs out at our deck downstairs. He couldn't confirm but was pretty sure it may be bats hanging outside yuk! But can't wait to get rid of these critters. We would definitely refer Orkin.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 298 | $63–$128 |
| Spider extermination | 209 | $61–$136 |
| Bug & insect extermination | 186 | $71–$139 |
| Ant extermination | 176 | $79–$246 |
| Home inspection | 175 | $71–$173 |
| Rodent extermination | 165 | $79–$323 |
| Cockroach extermination | 103 | $81–$199 |
| Hornet & wasp extermination | 82 | $83–$246 |
