Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%73+17.7Value 14%83+11.7Replies to reviews 7%85+6Craft & service penalty64−3.6Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE

Orkin

Cedar Rapids, IA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #334Position by Experts Score among all companies we track in this category. of 389 wildlife removal services · 4.7★ from 1,874 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 77% of wildlife removal services.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 73% of wildlife removal services.B
73
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 64% of wildlife removal services.B
64
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 83% of wildlife removal services.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 85% of wildlife removal services.A
85

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.211
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.73
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$61–$136
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#226 / 240
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 211 Google reviews tagged “Spider extermination” · showing 40

Kathy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Corey was great like always!

Paid $140–160OverpricedSpider exterminationAnt extermination
Danielle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Jim Peterson always does a great job calling in advance when he plans to come by based on their schedule. Always pleasant, and timely. I wouldn’t want anyone else doing the job! Thanks for a great service!

Reasonable priceAnt exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Robin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Jimmy does a great job and is great with my animals.

Reasonable priceRodent extermination+ Punctuality+ Quality+ Professionalism
lynn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Chris was outstanding, courteous, knowledgeable and very detail oriented!

Paid $60–80Great priceGeneral pest inspectionSpider extermination+ Quality+ Professionalism
Zhe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Chris Rose is great! He is very helpful and patient

Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
RebeccaLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I really enjoy when Jim does come to service my home he does his job and does it well.

Home inspectionRodent exterminationTermite inspection+ Professionalism
Deb11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Chris Rose was very efficient. Also he was a pleasant young man.

Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
TerryLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Jim is a friendly and professional representative. He always does a great job and is thorough. Highly recommended!

Reasonable priceHome inspectionSpider exterminationBug & insect extermination
TwisterTLT4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Been using orkin for a little bit and Jim has always been awesome, for taking care of anything from insects, to termites to even rodents.

Rodent exterminationTermite inspectionTermite extermination
Cheryl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Always pleasant, great service, always goes above and beyond. Jim is my guy!

Paid $200+Great priceHome inspectionHornet & wasp exterminationRodent extermination
Jillian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jim is very friendly! His work is thorough, efficient and great!

Great priceHome inspectionHornet & wasp exterminationSpider extermination
Jeanette1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jim provides good service and is reliable and has a good personality.

Spider exterminationBug & insect extermination
BrendaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

We really like our service professional. He dotes on the dogs, is kind & courteous. He also consistently asks if we've had any issues. Byron is one of the best!!

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Deborah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

William takes good care of my needs, and explains everything so well. He's polite and respectful.

Not sureSpider exterminationFlea & mite exterminationGeneral pest inspection
Jeff10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Cory Sinnwell is fantastic. He’s great with the pets, always pleasant and with a smile and goes a great job. He clearly loves what he does. It always makes me smile when I see Cory get out of his truck cause I know he is going to treat my house like it’s his own.

Paid $60–80Reasonable priceSpider extermination+ Professionalism
Sue8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★

The techs have been friendly, efficient and helpful. However! OFFICE MANAGEMENT could use a shakeup. We get scheduled on days we’ve requested no service. They seem to be unable to schedule service on a regular route. Every billing needs a credit card review (which always goes thru). Our outside service is…

OverpricedSpider exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Debra9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

They are wonderful and kind and very prompt and personal.

General pest inspection+ Value
Kelley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Carl Shulka is very professional and personal to deal with. Takes time to answer any questions you may have.

Paid $60–80Reasonable priceHome inspectionRodent exterminationSpider extermination
Jerry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Carl is who services my house. He’s amazing.

Paid $140–160Reasonable priceSpider exterminationMosquito exterminationBee extermination
PeteLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Great service and concern for us and the property by Cory Sinnwell!

Reasonable priceSpider exterminationGeneral pest inspection
2.07 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Jim is the best

Paid $60–80Reasonable priceHome inspectionRodent exterminationTermite inspection
Steven1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Indoor inspect treatment. Done by Carl Shulka. He does a fantastic job every time. Also does my sons and daughters homes.

Paid $60–80Reasonable priceSpider exterminationMosquito exterminationBug & insect extermination
Cheryl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Jim Peterson is always excellent and very friendly and reliable!

Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Cory Sinnwell is the best! Super friendly and professional with excellent service! Highly recommend!

Reasonable priceAnt exterminationBug & insect exterminationSpider extermination+ Punctuality+ Quality+ Professionalism
Jared6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★

Showed up for the first appointment and they had to leave early because they forgot they had a meeting. Didn’t even finish with the service, but made sure to charge me! Not a great start. Edit: one month later, Orkin never reached out, and I just had a follow up service even worse than the first. Technician…

Paid $180–200OverpricedSpider exterminationGeneral pest inspectionBug & insect extermination
Christina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We use Craig Bassett

Paid $60–80Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Janice1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We use Craig Bassett for our services. He does a fantastic job!

Paid $60–80Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Danica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We use Craig Basset, he’s awesome and highly recommended!

Paid $60–80Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Brooke5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Craig Bassett is very good at his job and very personable when he is in our office!

Paid $60–80Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Barb3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Craig Bassett has been our exterminator for many years and has always been professional and courteous.

Paid $60–80Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Lawrence5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Cory Sinnwell has been our Orkin service provider for years. He is knowledgeable, courteous and a true professional in all aspects. He is like a member of our family. We have had other technicians over the years but Cory has been the best. As a result, Orkin gets our highest rating.

Paid $140–160Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Amazing service with Jimmy every time! Highly recommend.

Reasonable priceGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Sara6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Orkin has been wonderful to work with. We had a terrible wasp problem and they took care of them, along with keeping out all the other pests throughout the year. Carl S. has been wonderful to work with and he even took care of some pesky wasps that were trying to winter in our patio umbrella, which was not an easy…

Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
Taylor3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Craig Bassett does excellent work at Hand In Hand!

Reasonable priceSpider exterminationGeneral pest inspectionBee extermination
April1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Craig Bassett takes care of our center at Hand In Hand! He is very caring, kind, and is willing to help with anything we have concerns about. He is personable to anyone he runs into here and makes sure to have friendly conversation every time he’s here while also getting his job done! Highly recommend Craig to anyone!

Reasonable priceSpider exterminationGeneral pest inspectionMosquito extermination
Karen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We are very satisfied with Orkin’s service, pest control. I especially appreciate how well Cory Sinnwell handles our dog. Great service and great customer service!

Paid $60–80Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Ryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Cory Sinnwell does a great job! He’s very friendly and very knowledgeable! Would highly recommend him!

Paid $20–40Great priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Paige1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Carl Shulka does our routine services and has always done a great job.

Paid $100–120Reasonable priceSpider exterminationBug & insect extermination
Bryce2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Carl has been great.

Paid $40–60Great priceSpider exterminationAnt extermination
Stacey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Josh is amazing tech he has helped keep our rodents away and helped get our ant colony to be gone!! Always a pleasure to talk with when he is here

Great priceRodent exterminationSpider exterminationGeneral pest inspection

Show more spider extermination reviews (171 more) →

Price

$101-7% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 65%Overpriced 4%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection298$63–$128
Spider extermination209$61–$136
Bug & insect extermination186$71–$139
Ant extermination176$79–$246
Home inspection175$71–$173
Rodent extermination165$79–$323
Cockroach extermination103$81–$199
Hornet & wasp extermination82$83–$246

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