How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%73+17.7Value 14%83+11.7Replies to reviews 7%85+6Craft & service penalty64−3.6Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCOREOrkin
Cedar Rapids, IA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #334Position by Experts Score among all companies we track in this category. of 389 wildlife removal services · 4.7★ from 1,874 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for spider extermination
Clear ✕All 211 Google reviews tagged “Spider extermination” · showing 60
Corey was great like always!
Jim Peterson always does a great job calling in advance when he plans to come by based on their schedule. Always pleasant, and timely. I wouldn’t want anyone else doing the job! Thanks for a great service!
Jimmy does a great job and is great with my animals.
Chris was outstanding, courteous, knowledgeable and very detail oriented!
Chris Rose is great! He is very helpful and patient
I really enjoy when Jim does come to service my home he does his job and does it well.
Chris Rose was very efficient. Also he was a pleasant young man.
Jim is a friendly and professional representative. He always does a great job and is thorough. Highly recommended!
Been using orkin for a little bit and Jim has always been awesome, for taking care of anything from insects, to termites to even rodents.
Always pleasant, great service, always goes above and beyond. Jim is my guy!
Jim is very friendly! His work is thorough, efficient and great!
Jim provides good service and is reliable and has a good personality.
We really like our service professional. He dotes on the dogs, is kind & courteous. He also consistently asks if we've had any issues. Byron is one of the best!!
William takes good care of my needs, and explains everything so well. He's polite and respectful.
Cory Sinnwell is fantastic. He’s great with the pets, always pleasant and with a smile and goes a great job. He clearly loves what he does. It always makes me smile when I see Cory get out of his truck cause I know he is going to treat my house like it’s his own.
The techs have been friendly, efficient and helpful. However! OFFICE MANAGEMENT could use a shakeup. We get scheduled on days we’ve requested no service. They seem to be unable to schedule service on a regular route. Every billing needs a credit card review (which always goes thru). Our outside service is…
They are wonderful and kind and very prompt and personal.
Carl Shulka is very professional and personal to deal with. Takes time to answer any questions you may have.
Carl is who services my house. He’s amazing.
Great service and concern for us and the property by Cory Sinnwell!
Jim is the best
Indoor inspect treatment. Done by Carl Shulka. He does a fantastic job every time. Also does my sons and daughters homes.
Jim Peterson is always excellent and very friendly and reliable!
Cory Sinnwell is the best! Super friendly and professional with excellent service! Highly recommend!
Showed up for the first appointment and they had to leave early because they forgot they had a meeting. Didn’t even finish with the service, but made sure to charge me! Not a great start. Edit: one month later, Orkin never reached out, and I just had a follow up service even worse than the first. Technician…
We use Craig Bassett
We use Craig Bassett for our services. He does a fantastic job!
We use Craig Basset, he’s awesome and highly recommended!
Craig Bassett is very good at his job and very personable when he is in our office!
Craig Bassett has been our exterminator for many years and has always been professional and courteous.
Cory Sinnwell has been our Orkin service provider for years. He is knowledgeable, courteous and a true professional in all aspects. He is like a member of our family. We have had other technicians over the years but Cory has been the best. As a result, Orkin gets our highest rating.
Amazing service with Jimmy every time! Highly recommend.
Orkin has been wonderful to work with. We had a terrible wasp problem and they took care of them, along with keeping out all the other pests throughout the year. Carl S. has been wonderful to work with and he even took care of some pesky wasps that were trying to winter in our patio umbrella, which was not an easy…
Craig Bassett does excellent work at Hand In Hand!
Craig Bassett takes care of our center at Hand In Hand! He is very caring, kind, and is willing to help with anything we have concerns about. He is personable to anyone he runs into here and makes sure to have friendly conversation every time he’s here while also getting his job done! Highly recommend Craig to anyone!
We are very satisfied with Orkin’s service, pest control. I especially appreciate how well Cory Sinnwell handles our dog. Great service and great customer service!
Cory Sinnwell does a great job! He’s very friendly and very knowledgeable! Would highly recommend him!
Carl Shulka does our routine services and has always done a great job.
Carl has been great.
Josh is amazing tech he has helped keep our rodents away and helped get our ant colony to be gone!! Always a pleasure to talk with when he is here
Gavin was awesome. He came in explained everything very well. He was super friendly and respectful
Josh was here and sprayed the areas that we have seen ants for some time. He checks the floor traps each time and rebaits them if needed. Josh is friendly and ready to spray in areas that I ask him to.
Jim service calls are always very good . We are very happy with this service. Mona and David Gates
Byron Campbell was great to deal with.
Excellent service The technician was very nice and explained the process . He did a Excellent job!! Thank you
Great customer service!! Corey our Technician always does a fabulous job he’s kind and courteous!!! Great guy
They aways call before. Do a great job controlling our pest problems. Always provide detailed report of the services they performed. We had a problem with Japanese lady beetles and the extra spray service worked wonders.
Great communication and service!
My home! Carl was EXCELLENT as always! He is always so kind and so thoughtful when he is here! ( VERY VERY THOROUGH AND RESPECTFUL TOO👏🏻
Great service
Jim is always great making sure there’s been no issues and always asks if there are concerns.
They were able to get me serviced right away. I really appreciated that prompt service.
Shawn did a fantastic job explaining the process to me. He assured me everything is safe for my dog and even took the time to show my dog some love! He made it very personable and I appreciate that very much.
Corey always does a great job! We appreciate his service!
Great experience and the representative was VERY nice and professional! He explained everything very well and did a great job. UPDATE... Dealing with Orkin Corporate and even Local Office is horrible! I have canceled my service after completing the 1 year contract because I can seldom reach them by phone (rings…
Our technician we have is knowledgeable and does a great, thorough job. Really like our regular technician assigned to do our pest control! No complaints about Orkin Service or technicians.
Fast friendly and professional Orkin made there visit to my home and took care of all my pest controll needs. I recommend Orkin for all of yours.
The guys who do the actual work do great work. But response from management is atrocious. I've been told on three separate occasions that somebody would be out to finish the bat work I paid for over a year ago, and nobody has ever come. Nobody from management has ever confirmed. And I still have bats. Like I said,…
Very very good service very friendly and quick!
Updated review, October 2023– I continue to be happy with the technicians who have cared for my property. Josh (and Merle, my previous Orkin tech) makes the treatment for spiders quick and painless from my perspective. He’s always very professional, polite and friendly. The scheduling of my appointments however, is…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 298 | $63–$128 |
| Spider extermination | 209 | $61–$136 |
| Bug & insect extermination | 186 | $71–$139 |
| Ant extermination | 176 | $79–$246 |
| Home inspection | 175 | $71–$173 |
| Rodent extermination | 165 | $79–$323 |
| Cockroach extermination | 103 | $81–$199 |
| Hornet & wasp extermination | 82 | $83–$246 |
