How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%73+17.7Value 14%83+11.7Replies to reviews 7%85+6Craft & service penalty64−3.6Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCOREOrkin
Cedar Rapids, IA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #334Position by Experts Score among all companies we track in this category. of 389 wildlife removal services · 4.7★ from 1,874 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for termite extermination
Clear ✕All 39 Google reviews tagged “Termite extermination” · showing 20
We called Orkin for termite work since we had a curtain rod fall down from termites that we were unaware if it was termites or something else. Dylan came out and did a through inspection and had his wildlife team come out and install bait stations around the home and on the wall with the activity. While inspecting…
Very efficient and communication was good!
Colin & Josh were very knowledgeable & patient with all our questions. They did a quick professional job. (when we weren't interrupting them w/ questions or conversation)😉 Looking forward to the results of their work!
Been using orkin for a little bit and Jim has always been awesome, for taking care of anything from insects, to termites to even rodents.
Cassie and Christian were very helpful and kind!
Jim is the best
Cory Sinnwell is wonderful, very knowledgeable and friendly. He has been coming to our home for years now and we really appreciate his professionalism.
Byron Campbell was great to deal with.
Very very good service very friendly and quick!
The technicians are always personable and focused on they're priorities!
I have used Orkin for two exterminations (termite and bat) and after the second will not be a returning customer. After reviewing the work done and learning no bats were present, I immediately sent photos along with an email advising of my dissatisfaction to Chris. He returned my call the following week with advice…
The inspector was friendly, courteous, & patient. I was a mess when he got to my home. This has me very unsettled. Chris (inspector) made me feel more at ease and assured me Orkin could help me take care of the issue. The service men that came to install the equipment needed were also friendly & professional. They…
The technician was very professional and courteous.
I don't recommend this company. I was extremely shocked to observe the worker pull out two thin sticky board cards out of his pocket supposedly to be his treatment mice. He then sprayed the solution skipping half of the space. It's a joke. Never again.
Excellent rodent and misquote extermination. Wasps appear to be greatly reduced; I'm not sure how well the Carpenter ant extermination has worked yet. Our service has been professional and friendly.
Carl was very knowledgeable. Did a thorough job. ****Update: first service since the initial inspection was canceled. Received an email notification of when the service was scheduled to be performed a few days ahead. Email stated service person would be to my home between 8am and 10am. At 9:47am I received an email…
Great service and always help when I have a question.
There was no contact made with me at all. I have no idea whether anyone came and now I will probably be sent a bill. They have my phone number to text or call and my email address that they could send to yet no contact. Not only that, but the last time in June they made an appointment and never showed up. Very poor ethics
They installed termite baits stations around our house. A few days later I contacted them to let them know that something was digging around the baits, they said they would have someone look at them. We still haven't seen anyone check them. There also seems to be some confusion about our contract.
Jim Peterson was friendly and responsive to my needs within my household. Has helped me tremendously with the rodent issue and I haven’t had problems since! Definitely will continue to go through jim and Orkin if I have any problems.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 298 | $63–$128 |
| Spider extermination | 209 | $61–$136 |
| Bug & insect extermination | 186 | $71–$139 |
| Ant extermination | 176 | $79–$246 |
| Home inspection | 175 | $71–$173 |
| Rodent extermination | 165 | $79–$323 |
| Cockroach extermination | 103 | $81–$199 |
| Hornet & wasp extermination | 82 | $83–$246 |
