How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%73+17.7Value 14%83+11.7Replies to reviews 7%85+6Craft & service penalty64−3.6Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCOREOrkin
Cedar Rapids, IA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #334Position by Experts Score among all companies we track in this category. of 389 wildlife removal services · 4.7★ from 1,874 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for termite inspection
Clear ✕All 47 Google reviews tagged “Termite inspection” · showing 20
We called Orkin for termite work since we had a curtain rod fall down from termites that we were unaware if it was termites or something else. Dylan came out and did a through inspection and had his wildlife team come out and install bait stations around the home and on the wall with the activity. While inspecting…
Jimmy does a great job and is great with my animals.
I really enjoy when Jim does come to service my home he does his job and does it well.
Been using orkin for a little bit and Jim has always been awesome, for taking care of anything from insects, to termites to even rodents.
Cassie and Christian were very helpful and kind!
Jim is the best
Byron Campbell was great to deal with.
Last night we had our first experience with Orkin. Byron with Orkin helped us out a lot! We had a situation on our block and we happened to see his truck at our neighbors and luckily he was just finishing up. We told him what we had going on and he finished up with his first house and came to look at ours! He went…
Excellent service The technician was very nice and explained the process . He did a Excellent job!! Thank you
Good and professional service. Would have appreciated a phone call ahead of time so I knew that they were coming. Very happy with the service that you provide.
The guys who do the actual work do great work. But response from management is atrocious. I've been told on three separate occasions that somebody would be out to finish the bat work I paid for over a year ago, and nobody has ever come. Nobody from management has ever confirmed. And I still have bats. Like I said,…
Three years ago we had a termite trap system installed. Installation went smoothly. The annual check of the traps has been more than disappointing. They just show up without notice even though I have requested multiple times to be notified in advance. The process to find the traps is basically "hope to stumble on…
They are always friendly and professional, but when I try to tell them about changes to our schedule, it is difficult to get in touch with someone in a timely manner.
Josh is professional and friendly
I was scheduled for an outside inspection, it was inside. I asked if someone was coming for the scheduled time between 2 and 4 to do the ouside. They said yes. No one came. Why make a schedule, show up at noon, and then not do what you scheduled?
Orkin does a good job with termite inspection and outdoor traps.
I have used Orkin for two exterminations (termite and bat) and after the second will not be a returning customer. After reviewing the work done and learning no bats were present, I immediately sent photos along with an email advising of my dissatisfaction to Chris. He returned my call the following week with advice…
The inspector was friendly, courteous, & patient. I was a mess when he got to my home. This has me very unsettled. Chris (inspector) made me feel more at ease and assured me Orkin could help me take care of the issue. The service men that came to install the equipment needed were also friendly & professional. They…
2022 review: Technician was very thorough and had to search/work to find the termite bait stations since we are new owners of this house and we didn’t know where all 25 stations were located. The company needs to provide the techs with better probes to more easily find the bait stations. 2023 review: Technician…
The technician was very professional and courteous.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 298 | $63–$128 |
| Spider extermination | 209 | $61–$136 |
| Bug & insect extermination | 186 | $71–$139 |
| Ant extermination | 176 | $79–$246 |
| Home inspection | 175 | $71–$173 |
| Rodent extermination | 165 | $79–$323 |
| Cockroach extermination | 103 | $81–$199 |
| Hornet & wasp extermination | 82 | $83–$246 |
