PEST CONTROL SERVICES · DENVER, CO
Orkin logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%1+0.4Reliability 15%5+0.8Craft & service 20%74+14.8Value 10%15+1.5Momentum 8%9+0.7Track record 7%93+6.5Accountability 5%99+5Experts Score= 30Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.30SCORE

Orkin

Better than 17% of pest control services · #43 of 52

4.8★2,556 Google reviewsGoogle star rating as shown on Google Maps.
4.64★last 12 monthsAverage stars on reviews from the last 12 months only.
5.8%1–2★ in 2 yrs (avg 1.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
91%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Orkin for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.79
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$180–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$105–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 35
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.80%

All 79 Google reviews tagged “Cockroach extermination” · showing 20

★★★★★ Ryan · 2 days ago

Very knowledgeable and friendly service. Technician was able answer all questions and address our needs.

Paid $180–200Reasonable priceHome inspectionCockroach extermination
★★★★★ Ernest · Edited a month ago

The Orkin representative, Autumn, called me ahead of time, and showed up with a smile and great attitude. She was very knowledgeable and kind, and went right to work with the first treatment. This process has been obviously refined over the years, and can be done in three separate treatments, versus many months, as…

Paid $160–180Home inspectionCockroach extermination
★★★★★ Domnic · 2 months ago

Autumn was great! Very knowledgeable & thorough.

Paid $100–120Reasonable priceHome inspectionRodent exterminationSpider extermination
★★★★★ Diana · 3 months ago

Orkin scheduled a cockroach mitigation service within a day of my phone call. This was needed in an apartment building where a tenant had just moved out. Given that situation, Anthony did a thorough job of treating obvious and hidden places (in wall sockets), and even treated the balcony for spider control. One…

Paid $200+OverpricedSpider exterminationCockroach extermination
★★★★★ Paul · Edited 7 months ago

Great professional service !

Paid $180–200Not sureHome inspectionHornet & wasp exterminationRodent extermination
★★★★ Lee · 8 months ago

Good

Paid $200+Not sureCockroach extermination
★★★★★ Ronald · Edited 8 months ago

On time does whatever it takes for Britt to perform his responsibility yes

Paid $160–180Reasonable priceAnt exterminationBee exterminationBug & insect extermination
★★★★★ Emmy · Edited 10 months ago

No bugs!!

Ant exterminationBat exterminationBed bug extermination
★★★★★ Marlene · Edited a year ago

Fernando with Orkin is amazing! He does a fabulous job.

Home inspectionRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Kenneth · Edited 2 years ago

Anthony is prompt, knowledgeable, friendly! Thx Anthony/Orkin for providing us with great service!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Katherine · Edited 3 years ago

Tony is great! We are glad to have him as our new Orkin technician. He is polite, and can answer all of our questions. We will miss Matt, but look forward to working with Tony

Cockroach exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Mosby · Edited 3 years ago

They were super helpful. Gave me a lot of information. And were in and out very quickly and didn’t take the whole day

Cockroach extermination+ Punctuality+ Quality+ Professionalism
★★★★★ ODJ · 3 years ago

Took his time didn’t rush the work. Made sure to give details on what he was doing.

Cockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Patricia · 3 years ago

After first visit and treatment roaches were gone

Cockroach extermination+ Quality
★★★★★ Al · 3 years ago

I enjoyed this service because of the professionalism also very knowledgeable, polite and he had an feel of believability and trustworthy.

Cockroach extermination+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Sheryl · 3 years ago

Quick and professional, everything was explained in detail!

Ant exterminationCockroach extermination+ Responsiveness+ Quality+ Professionalism
★★★★★ Smart · 3 years ago

Brett has been simply amazing. I really appreciate him and he's so kind and easy to deal with. I'm pretty introverted and he will never come inside unless there's an issue and he somehow manages to close the garage on his own everytime! Magic!

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Trisha · 3 years ago

Great service

Cockroach exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Daniel · 3 years ago

Muy buena atención

Cockroach extermination+ Punctuality+ Professionalism
★★★★★ Kathy · Edited 3 years ago

Excellent service

Bat exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality

Show more cockroach extermination reviews (59 more) →

vs category

Blue = Orkin, grey = pest control services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.71★ (31 reviews)2024-Q2: 4.87★ (71 reviews)2024-Q3: 4.84★ (90 reviews)2024-Q4: 4.86★ (51 reviews)2025-Q1: 4.78★ (49 reviews)2025-Q2: 4.83★ (53 reviews)2025-Q3: 4.63★ (70 reviews)2025-Q4: 4.52★ (42 reviews)2026-Q1: 4.74★ (34 reviews)2026-Q2: 4.58★ (26 reviews)2026-Q3: 4.81★ (31 reviews)2026-Q4: 4.91★ (11 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$164+30% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Great price 17%Reasonable 64%Overpriced 11%Not sure 8%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%1+0.4Reliability 15%5+0.8Craft & service 20%74+14.8Value 10%15+1.5Momentum 8%9+0.7Track record 7%93+6.5Accountability 5%99+5Experts Score= 30Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
1
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
5
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
74
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
15
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
9
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
93
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
99

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+667 / −15
Professionalism
+844 / −12
Responsiveness
+655 / −9
Punctuality
+710 / −5
Value
+438 / −15

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