How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%1+0.4Reliability 15%5+0.8Craft & service 20%74+14.8Value 10%15+1.5Momentum 8%9+0.7Track record 7%93+6.5Accountability 5%99+5Experts Score= 30Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.30SCOREOrkin
Better than 17% of pest control services · #43 of 52
Orkin for rodent extermination
Clear ✕All 317 Google reviews tagged “Rodent extermination” · showing 60
Anthony came ahead of schedule, was very courteous, looked very professional, and explained what he saw as he did the initial inspection. It was a great experience. I feel very confident that Orkin will successfully help me eliminate my mouse problem.
Love our Orkin professional. Really nice guy and does a great job. Love that he always let's us know when he's on his way and when he arrives so we can put the dogs in the Bedroom. Everyone is always professional and friendly. And the other great part, no bugs or mice.
The tech was very professional highly educated in this field and offered excellent advice.
Autumn was great! Very knowledgeable & thorough.
...notified, and another on time appointment...all continues to go well !...and Bill knows his stuff !!!
The tech, Robert was great! He is always professional and polite. He explains what he is going to do and why. Love his service!
Good service
Great professional service !
Always very professional and thorough, comforting to know if problems arise Bill will take care of it!
Great service as always!
I terribly afraid of mice. Hope Orkin can get as much control as they can
great experience really keeps the bugs out
Terrible experience First appointment went okay and then they never came out again! No call no show appointments i called them out and wanted a refund and they refused because they are lying to us about a 30 day refund. It’s actually 3 days. Yes 3 days. Sneaky bs management team that won’t supply their techs what…
No bugs!!
Will is an expert with a lot of energy. He crawled into spaces most wouldn't volunteer to go in to set mouse traps. He is friendly and a real go getter. Will is the face of Orkin , in my mind!
Awesome! Matthew is very thorough and consistent with the service he has given me for the past 5yrs
Great service! Anthony is the best! Very thorough! I’m totally bug free and never have to worry about bugs or spiders!!
Sales lied, installer lied, manager lied. Wants to “Make it right” but always unavailable… Ask for refund and get ghosted.
⭐ 1 Star – Beyond Disappointed and Deeply Frustrated I normally don’t leave negative reviews, but this experience with Orkin has been unacceptable from start to finish. For months, I’ve tried to work with them to handle a recurring mouse issue, but communication is almost nonexistent. No one ever calls to confirm…
Jared has been our technician for a couple years now and has been wonderful. He is accommodating, friendly and thorough with his work. He’s even kind enough to reach out to me so he doesn’t interfere with my child’s nap time. I would suggest this company and request Jared!
Have always been treated very fairly from them and they have taken care of my problems!
Excellent service as always.
Anthony, our technician, is always great. He goes above and beyond to service our property. He is respectful, prompt, trustworthy, and kind.
On time and courteous and efficient. Lindsay does a great job of keeping the pests away!!
Anthony is always kind and does a thorough job when he comes by!
Fantastic job as always. Polite and respectful. Would highly recommend.
Monthly service call
Love how quick and easy it was to get an appointment. The service rep was professional and detailed. This is my second time using Orkin and both times the quality of service remains the same. In addition the techs are friendly and have always been polite.
Anthony was great. Communicated and was very thorough.
Lindsay was fantastic. He was very knowledgeable and mannerable. He really knows his stuff and made some addl suggestions on minimizing issues. One of the best techs I’ve experienced.
Jared is always the best! He has been coming here for several several years and he’s consistent. He knows our home and he knows what to expect and what to look out for and we couldn’t be happier.
4 yrs. Same tech (Slyvester). Zero bugs or rodents inside. Couple times ants and wasps outside and taken care of.
Fernando with Orkin is amazing! He does a fabulous job.
Excellant service, Matt is a wonderful professional.
They can only do the outside for now .
We really like the Orkin service person that comes to our home. Our Technician is wonderful. I would recommend him to everyone.
Fernando is great!! He is professional, dependable and keeps the critters away.
The people are professional yet kind
Loved having an experienced representative and he took care of my concerns!
Fernando always provides good service, answers all questions, very professional and is always on time
Javiair my tech is the best!!!
Perfect! Will is the best. So not lose him or I will lose Orkin!👍
My technician, Anthony, is very knowledgeable and efficient. He is kind and caring too.
Jeff has been our Orkin Pro for a few years now. We don’t know what we’d do without him. Always courteous, always solves our issues, always follows-up. Super grateful for such fantastic service!
Anthony Cornia, is excellent, friendly and knowledgeable!!
Our technician was pleasant, friendly, thorough and efficient. Service to us has been excellent!
Excellent job! MEGAN WAS EXCELLENT!
Javier has been conscientious, polite, helpful and always on time. I've worked with Orkin for years and am always impressed with their service and technicians.
Fernando is awesome! He’s always professional, friendly, informative and is sure to address every area of concern for us. Thank you!
The exterminator came this morning, he was very professional, kind and patient with explaining the contract! He went over everything, what to expect!
Anthony is prompt, knowledgeable, friendly! Thx Anthony/Orkin for providing us with great service!
Technicians are knowledgeable, friendly and professional.
Been using Orkin’s services for the last 10 years and have been very pleased.
We have had a few visits by Orkin now and so far they have been on time on the day they said and have been very professional in doing their work. I haven't seen any pests or insects in our home so their treatments have been working. We are moving to a new home in a new city in a few months and will transfer the…
Continue to go above and beyond to help us solve our Vole issue. Attentive to what makes sense for our home and pet.
Use this service consistently and we don’t see any critters around.
Bob was professional and helpful. He checked for potential problems with the house and the outer perimeter. He sprayed as a preventative measure.
My experience has been reliable, thorough, and gets results!
The conversation I had on the phone when I was roped into this and the service that I got when they finally showed up were two very different things. When I was on the phone I called specifically about mice. Somehow my home is had it intrusion of rodents. I was told there was a wide array of options to fit my…
I really love Robert and would like him to return
vs category
Blue = Orkin, grey = pest control services average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%1+0.4Reliability 15%5+0.8Craft & service 20%74+14.8Value 10%15+1.5Momentum 8%9+0.7Track record 7%93+6.5Accountability 5%99+5Experts Score= 30Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
