How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%1+0.4Reliability 15%5+0.8Craft & service 20%74+14.8Value 10%15+1.5Momentum 8%9+0.7Track record 7%93+6.5Accountability 5%99+5Experts Score= 30Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.30SCOREOrkin
Better than 17% of pest control services · #43 of 52
Orkin for termite extermination
Clear ✕All 27 Google reviews tagged “Termite extermination” · showing 20
Had my house serviced today. My technician, Autumn, was great as usual. I really appreciate that she calls me befire she comes. She is friendly, professional and communicates to assure she covers my needs with pest control. She does a fabulous job inside and outside of my house. I have seen a remarkable…
Terrible experience First appointment went okay and then they never came out again! No call no show appointments i called them out and wanted a refund and they refused because they are lying to us about a 30 day refund. It’s actually 3 days. Yes 3 days. Sneaky bs management team that won’t supply their techs what…
No bugs!!
⭐ 1 Star – Beyond Disappointed and Deeply Frustrated I normally don’t leave negative reviews, but this experience with Orkin has been unacceptable from start to finish. For months, I’ve tried to work with them to handle a recurring mouse issue, but communication is almost nonexistent. No one ever calls to confirm…
Matt is our Service Engineer. He is absolutely brilliant, we love him. He knows our property inside, and out. So He knows what to check for and where. It couldn't be simpler with him. Excellent service every time from a lovely human being.
Orkin did a great job! Very professional and informative. I would recommend them! Mike
Very thorough and friendly. Updated me on findings since last visit. Have been an Orkin client since the 80’s. Very happy
No one picks up the phone even after 45 minutes on the call, customer service employees don’t listen to the client what they have to say. Did not go upstairs to do the job
Nice guy, but he left a big mess on the floor upstairs
Quality work, good summary of work needed if any and positive feedback if everything is A Ok! Thanks
Brett has been simply amazing. I really appreciate him and he's so kind and easy to deal with. I'm pretty introverted and he will never come inside unless there's an issue and he somehow manages to close the garage on his own everytime! Magic!
Excellent service
Orkin is the Best!! I will always use this company.
Anthony Lafontaine is absolutely amazing. Professional and courteous!!! Exemplary employee.!!!
Awesome services at a very reasonable price point for peace of mind. With the bimonthly maintenance and ability to call anytime for any issues whatsoever, this has been a no-brainer. The inspectors have all been great, particularly our 'regular' - Bryce. Always ready and willing to go above and beyond the call of…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
vs category
Blue = Orkin, grey = pest control services average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%1+0.4Reliability 15%5+0.8Craft & service 20%74+14.8Value 10%15+1.5Momentum 8%9+0.7Track record 7%93+6.5Accountability 5%99+5Experts Score= 30Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
