Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%72+17.5Value 14%100+14.1Replies to reviews 7%78+5.5Craft & service penalty68−3.2Momentum penalty91−0.9Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Orkin

El Paso, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #203Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.8★ from 1,320 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 77% of wildlife removal services.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 72% of wildlife removal services.B
72
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 68% of wildlife removal services.B
68
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 91% of wildlife removal services.A
91
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 78% of wildlife removal services.B
78

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.225
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.$140–160
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$76–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#101 / 156
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 225 Google reviews tagged “Ant extermination” · showing 40

LennieLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

They are always on time, very professional, and very thorough. I highly recommend them.

Rodent exterminationTermite inspectionTermite extermination
Angellica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My exterminator Josie was amazing. She was very communicative, punctual, and personable. She listened to all of my concerns and was extremely detail oriented when inspecting and spraying my home. I am very satisfied and happy I chose Orkin as my pest control provider.

Paid $140–160Great priceHome inspectionSpider exterminationGeneral pest inspection
Leila7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I was suffering from a major ant invasion no joke n my orkin man saved my life . Ty David

Paid $160–180Reasonable priceHome inspectionBug & insect exterminationAnt extermination
Fernando2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great prompt service. Friendly personnel

Paid $100–120Reasonable priceCockroach exterminationAnt extermination
Frances8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Very knowable and professional. Excellent service

Paid $120–140Great priceAnt exterminationBug & insect extermination+ Professionalism
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jasmine was very professional and efficient servicing our ant problem. Will definitely use her services again.

Paid $200+Reasonable priceAnt extermination
TerryLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Swift and perceptive.

Paid $140–160Reasonable priceSpider exterminationAnt extermination
Maria10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

The tech you sent me was very courteous and arrived on time. He treated the perimeter of the house to prevent termites from damaging the supporting structure of our home. He did meticulous work drilling deep into the ground to inject a foam which destroys their colonies. He covered all the holes and swept up any…

Paid $40–60Reasonable priceTermite exterminationCockroach exterminationAnt extermination
Natalie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

David is always on time and provides honest and great services! He’s also very knowledgeable on the type of treatments our house needed based on the problem!

Reasonable priceBug & insect exterminationAnt extermination
RitaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Courteous and efficient! Super service each time. I have Orkin service since 7 years and never had nor have any regrets! Emmanuel is the best, very efficient, polite and explains questions I at times have. Thank you Emmanuel !!!!!!

Hornet & wasp exterminationSpider exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Laura7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Honestly, it’s great that Orkin has 24/7 customer service. We had an ant issue we needed taken care of and we were put on the schedule for the very next day. The customer service reps were very nice and informative. David Castanon as our technician and he was on time and extremely knowledgeable and super friendly.…

Reasonable priceGeneral pest inspectionAnt extermination
Ysabelle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jasmine from Orkin came out for the ant issue I was having. She was super informative and did a great thorough job throughout the house and outside. Highly recommend!

Reasonable priceAnt extermination
Roger11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

great service. technician was friendly, knowledgaable and thorough. explained everything to me. will likely use again

Home inspectionAnt extermination
Airscore85 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Professional and working to solve the problem

Great priceCockroach exterminationAnt extermination
MoniqueLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very professional and on time. Friendly and thorough.

Hornet & wasp exterminationMosquito exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Carmen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excelente servicio !! Un gran profesionalismo de Cody McCuan 👌

Cockroach exterminationAnt extermination+ Punctuality
Sam4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I am really appreciative of Cody McCuan. He was quick to help me with all my concerns and really heard me out. He was very helpful and provided excellent service.

Reasonable priceGeneral pest inspectionAnt exterminationService not listed
RichardLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Julian always does a great job. Always friendly and helpful.

Bug & insect exterminationAnt extermination
Joseph5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Our technician, Emmanuel, did an extraordinary job spraying our home and yard for pests. He was polite, efficient and did an excellent job.

General pest inspectionMosquito exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
RichardLocal Guide · 123 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Oscar was very courteous and professional. He did a complete home inspection and treatment.

Hornet & wasp exterminationSpider exterminationGeneral pest inspection+ Quality+ Professionalism+ Value
Ralph5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very professional, and very knowledgeable.

Home inspectionSpider exterminationGeneral pest inspection+ Professionalism
ElenaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Here is my updated ewview: My new tech is Oscar and he is very thorough. He goes above and beyond, just as expected and advertised. He even went on my roof to check on things. He is respectful and very knowledgable. I would highly recommend Orkin now. I did not receive the service that is advertised. First…

General pest inspectionCockroach exterminationAnt extermination− Responsiveness− Punctuality
RobertLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Friendly and professional service.

Termite inspectionGeneral pest inspectionCockroach extermination+ Responsiveness+ Punctuality+ Quality
Katherine12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Brandon was polite and ensured our house was sprayed thoroughly. No bugs!

Ant extermination+ Responsiveness+ Quality+ Professionalism
AndreaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very considerate and thoughtful for our pets. We were advised and felt comfortable with services for our babies David is truly awesome always very polite and professional. He just always makes it easy for us to get our services completed and gives great updates to what we need/recommendations

Hornet & wasp exterminationRodent exterminationTermite inspection+ Responsiveness+ Quality+ Professionalism
Maggie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Orkin is who to call for all your pesticide needs!!

Mosquito exterminationAnt extermination
WayneLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Nothing but good, friendly service. They take care any special services you may need.

Rodent exterminationCockroach exterminationBug & insect extermination+ Responsiveness+ Quality
Maria5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

David was very professional and efficient!! I am very happy with the service! Highly recommended!

Ant exterminationBug & insect exterminationCockroach extermination
LeaEriLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Absolutely LOVE our Orkin service with Cristen Holguin! She’s trustworthy, professional and punctual. Every booking we’ve had has been a great experience. She definitely keeps all the creepy crawlers away. We have had zero pest problems since booking with Orkin. Thank you guys!

Ant exterminationCockroach exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Sharon8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

She was thorough and professional. She was informative and friendly. I like her.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Raquel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

This company does an amazing job, I have used their services in the past without any incidents and now I’m using their services once again at my new address. I recommend their services and friendly, knowledgeable staff.

Ant extermination
LadeeLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Got Spiders? Or any kind of bug - outside or inside Orkin saves the day!👍🏽

Ant exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Tere1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The men that came to treat my house were the most courteous. I've met. I've used several well known companies in the past and their customer service is not as good. I am happy with the work they performed especially the detail they put in to treating my home on the outside n the inside. I recommend Orkin for pest…

Ant exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Joie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★

Today’s service was so sloppy. Sprayed my entire windows. Now there’s ugly streaks and drip marks from the top on my windows to the bottom. My windows are not average short windows. They are so long and high I need a ladder to clean them. I am very upset. The past service tecs did not do this!

Ant exterminationCockroach exterminationGeneral pest inspection− Quality
Carolyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

He always does an excellent job and he’s very thorough

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
MasonLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Have seen an increase reduction in pests since the days have been getting colder and the responsiveness and heads-up orkin gives before the scheduled date gives me plenty of time to plan or reschedule as needed. And they are very responsive the day of on their arrival times

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Lilibeth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Many thanks to Brandon for excellent service.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
MarioLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Technician Richard is very courteous and professional. It was pleasure doing business with Orkin. Thank you.

Ant exterminationBug & insect exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
SethLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great customer service

Ant exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
DAVID5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Technician did a great job of getting rid of spider webs.

Ant exterminationHornet & wasp exterminationMosquito extermination

Show more ant extermination reviews (185 more) →

Price

$110+3% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 62%Overpriced 5%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Ant extermination225$76–$246
General pest inspection214$63–$126
Cockroach extermination203$79–$196
Spider extermination168$58–$136
Bug & insect extermination102$71–$144
Mosquito extermination84$66–$106
Rodent extermination73$75–$323
Home inspection66$68–$161

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