How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%72+17.5Value 14%100+14.1Replies to reviews 7%78+5.5Craft & service penalty68−3.2Momentum penalty91−0.9Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCOREOrkin
El Paso, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #203Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.8★ from 1,320 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for bug & insect extermination
Clear ✕All 102 Google reviews tagged “Bug & insect extermination” · showing 60
Marie is so sweet and very professional. Orkin gives get a out of notice which is very helpful
Very good service Kind and helpful Will use them again
I was suffering from a major ant invasion no joke n my orkin man saved my life . Ty David
Very knowable and professional. Excellent service
Jose is awesome and knows exactly what has to be done! Immanuel was great as well and will be missed but Jose knows her job and is dependable sufficient and an all around kind person.
David is always on time and provides honest and great services! He’s also very knowledgeable on the type of treatments our house needed based on the problem!
Emmanuel Gonzalez just finished. I can’t say enough wonderful things about him, and ORKIN! Thanks for always being so courageous and always for a job well done.
Courteous and efficient! Super service each time. I have Orkin service since 7 years and never had nor have any regrets! Emmanuel is the best, very efficient, polite and explains questions I at times have. Thank you Emmanuel !!!!!!
Orkin is great. Our Orkin Pro Emmanuel is amazing! He’s very professional and nice. I have been with them for a year and will continue to be a customer with them.
Emmanuel was very professional, caring, and detailed. He answers all my questions. I am very happy with Orkin services.
Christopher professionalism and customer service was 2nd to none. I highly recommend Orkin for your pest control needs.
Very professional and on time. Friendly and thorough.
Julian always does a great job. Always friendly and helpful.
Our technician, Emmanuel, did an extraordinary job spraying our home and yard for pests. He was polite, efficient and did an excellent job.
Julian was very professional and thorough in treating our home for insects and other bugs. I hope we are able to continue with his service.
Oscar was very courteous and professional. He did a complete home inspection and treatment.
Jasmine is out here crushing it so that I don’t have to crush bugs.
Very considerate and thoughtful for our pets. We were advised and felt comfortable with services for our babies David is truly awesome always very polite and professional. He just always makes it easy for us to get our services completed and gives great updates to what we need/recommendations
Nothing but good, friendly service. They take care any special services you may need.
David was very professional and efficient!! I am very happy with the service! Highly recommended!
As always our Orkin provider goes above and beyond. They take time to explain each service and definitely keep the mosquitoes and flit population down. David always keeps us informed of what is going on in our space and home. We couldn’t be happier with the service David and Orkin provide. Great work!
She was thorough and professional. She was informative and friendly. I like her.
This company has always been my favorite as my mother used them 25 years ago and I am using them today. Great service wonderful staff 👍🏼
Had a new serviceman this morning. He was very cordial and asked if there were any issues needing to be addressed. Gentleman was very thorough.
I had a great experience with orkin David came in and was very upfront and responsive to my needs and he did a very thorough job inside and out I was very impressed and I would most definitely recommend them
Have seen an increase reduction in pests since the days have been getting colder and the responsiveness and heads-up orkin gives before the scheduled date gives me plenty of time to plan or reschedule as needed. And they are very responsive the day of on their arrival times
You have the most amazing technicians!
Had a wonderful experience
Many thanks to Brandon for excellent service.
Technician Richard is very courteous and professional. It was pleasure doing business with Orkin. Thank you.
The gentleman that came told me about what he was going to do and when I told him about the issues with spiders out front he went and treated the front area. He was awesome and very professional, as well as, friendly.
Great job, showed up on time and explained all that was done. Thanks
Kris is our technician. She is VERY courteous, and prompt. She does what exterminators do, spraying here and there. If she sees something that needs attention, she mentions it. Her truck is always clean, she doesn’t smell like bug spray. We live insect free, and in New Mexico, there’s always the fear of scorpions.…
Rep was courteous and very proffesional
They were very professionll
Orkin handled a termite infestation (which had flourished in my wooden floor underneath my gun for mats) that was undetected by my former post control company thoroughly, professionally, with urgency, and at a competitive price. They followed up with me and have continued to provide regular pest control. The…
Thank you!
The technician was on time and very professional. He answered all questions I had.
Really appreciated the Orkin folx coming out to spray for us. The ants have been horrendous this year and it’s helped immensely.
Did the job thoroughly and was friendly and pleasant.
Fernando was very friendly and professional. He answered all questions we had regarding treatments. Did his job fast and efficiently. We will definitely be recommending Orkin to our family and friends.
I was scheduled for 9am and didn’t get a call that they were going to be late until an hour after set time. I had to go back to work so I had to leave. They only sprayed the outside of my house and rescheduled to spray the inside and NEVER SHOWED UP!
Always courteous staff with quick professional service.
a couple of bugs were eliminated. Vety happy with responsiveness and timeliness.
As always, our technician is professional, courteous, knowledgeable, and concerned about our needs. Very amiable, too. Even our dogs like her!
Orkin came earlier than expected, called before to make sure all was good. Answered all my questions and worked quickly. First time, I hope it works!
I’ve been using Orkin for over a year now and do not regret it. The customer service is always amazing from rescheduling appointments over the phone to the individuals who come and spray for general pest control. They always make sure I’m not having any trouble areas with ants from the past. Very happy with the service.
Very professional, courteous, and prompt.
The technician was very professional and friendly.
They were prompt to followup after the first visit was canceled.
AJ always goes above and beyond to ensure that our home stays pest free. He is very attentive and always prompt. We definitely value the service that Orkin provides and our thankful that they have such quality employees like AJ!
Brandon was very professional in what he does. It was the first time coming to my home as a technician, I had someone else previously, and knew the entire history and treatment for my home. He did his job and was attentive to my concerns and questions. Lovely experience.
Was not there for the service But Thank you for coming out.
This is a great company, I bought furniture on Facebook that unfortunately had roaches in it, which caused them to spread. I tried other companies but they did not fix the problem. When I contacted Orkin they fixed the issue immediately and followed up to make sure the problem was solved. Any time I have issues they…
Great service very kind and flexiable
Technician did not consult with me to get an update of my pest control issues. I would have liked to appraise the Technician of some new problems.
Always professional, always on time, friendly and responsive to what we need. They never charge to come back out if we see more bugsthey ask the problem areas before hand and address the issues. This is the second house we have used them for and I will gladly use them for all of our pest control needs.
I would like to very much recommend Orkin to anybody in need of pest control. They’re quick to arrive and thorough in placing their products throughout the property. The customer service is by far the greatest I’ve experienced in their field and I love how devoted they are to controlling the problem to the customer’s satisfaction. Thank you 🙏🏼
I found a black widow in our backyard one evening and immediately called Orkin. We were able to set up spider extermination and routine maintenance. I feel so comfortable having Orkin services monthly. Their service workers have all been great as well! Also, whenever I’ve called, I’ve received quick responses.
Great experience, We had an infestation of Ants both big and small. One day after the service and they seem gone. IT’s pricey but worth it for the sake of our pets. Although our attics and one of Crawl spaces couldn’t be done in the first visit due to shortage of staff, they worked it in to come in a coming visit…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Ant extermination | 225 | $76–$246 |
| General pest inspection | 214 | $63–$126 |
| Cockroach extermination | 203 | $79–$196 |
| Spider extermination | 168 | $58–$136 |
| Bug & insect extermination | 102 | $71–$144 |
| Mosquito extermination | 84 | $66–$106 |
| Rodent extermination | 73 | $75–$323 |
| Home inspection | 66 | $68–$161 |