How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%72+17.5Value 14%100+14.1Replies to reviews 7%78+5.5Craft & service penalty68−3.2Momentum penalty91−0.9Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCOREOrkin
El Paso, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #203Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.8★ from 1,320 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for general pest inspection
Clear ✕All 214 Google reviews tagged “General pest inspection” · showing 60
My home was serviced today by Josie. Josie is very professional, courteous and respectful. I’m very pleased with the job she did today.
I switched to Orkins after bad experience with prior pest control services as they had inconsistent visits. Orkins is far worse! Their treatments are not effective whatsoever! I have the same issues with scorpions and outdoor mice, and whatever they are doing is not touching the problem! They are very nice people,…
They are always on time, very professional, and very thorough. I highly recommend them.
My exterminator Josie was amazing. She was very communicative, punctual, and personable. She listened to all of my concerns and was extremely detail oriented when inspecting and spraying my home. I am very satisfied and happy I chose Orkin as my pest control provider.
The technician Julian was professional and committed to giving me great service. What impressed me most was that he listened to my concerns and acted on them. Number one in my opinion.
Great service
Awesomeservice, very friendly and very knowledgeable! Outstanding service
Very meticulously covered my yard! Very courteous!
Christopher was great! On time, professional, answered all my questions. Addressed my concerns about rodent entry into an out building which was greatly appreciated. I recommend highly.
Emmanuel Gonzalez just finished. I can’t say enough wonderful things about him, and ORKIN! Thanks for always being so courageous and always for a job well done.
Good service. Technician does a thorough job when he comes in.
Great service as always!!
Honestly, it’s great that Orkin has 24/7 customer service. We had an ant issue we needed taken care of and we were put on the schedule for the very next day. The customer service reps were very nice and informative. David Castanon as our technician and he was on time and extremely knowledgeable and super friendly.…
Punctual, courteous technician, efficient
Emmanuel was very professional, caring, and detailed. He answers all my questions. I am very happy with Orkin services.
On time, Courteous.
Cody was friendly, professional, knowledgeable, and patient with my questions about services and pets. He sprayed every room and was very considerate in asking if it was okay to enter all rooms. He also asked to see if I had any concerns. Best service ever!
I am really appreciative of Cody McCuan. He was quick to help me with all my concerns and really heard me out. He was very helpful and provided excellent service.
Very thorough and friendly. Great service.
I received excellent service. The person who came was quick, thorough and non intrusive.
Emanuel provides excellent customer service. He is very knowledgeable and friendly. He answers all my questions thoroughly.
Julian was right on time, very friendly and professional, did a thorough job inside and out.
Never had a problem, have had Orkin for years and no bug problem. On time , good techs, good product. Only thing the price they have gone up up up going to price me soon right out. No discounts for Veretens, Military Active or Retired. You would think their Loyal Customers they could throw them a bone.
Our technician, Emmanuel, did an extraordinary job spraying our home and yard for pests. He was polite, efficient and did an excellent job.
Always very professional and courteous. We have been using the service for over 10 years.
Julian was very professional and thorough in treating our home for insects and other bugs. I hope we are able to continue with his service.
Oscar was very courteous and professional. He did a complete home inspection and treatment.
Very professional, and very knowledgeable.
Here is my updated ewview: My new tech is Oscar and he is very thorough. He goes above and beyond, just as expected and advertised. He even went on my roof to check on things. He is respectful and very knowledgable. I would highly recommend Orkin now. I did not receive the service that is advertised. First…
Happy with the professionalism and giving me information on what is being done
Great service thank you
Friendly and professional service.
Very considerate and thoughtful for our pets. We were advised and felt comfortable with services for our babies David is truly awesome always very polite and professional. He just always makes it easy for us to get our services completed and gives great updates to what we need/recommendations
Absolutely LOVE our Orkin service with Cristen Holguin! She’s trustworthy, professional and punctual. Every booking we’ve had has been a great experience. She definitely keeps all the creepy crawlers away. We have had zero pest problems since booking with Orkin. Thank you guys!
As always our Orkin provider goes above and beyond. They take time to explain each service and definitely keep the mosquitoes and flit population down. David always keeps us informed of what is going on in our space and home. We couldn’t be happier with the service David and Orkin provide. Great work!
She was thorough and professional. She was informative and friendly. I like her.
This company has always been my favorite as my mother used them 25 years ago and I am using them today. Great service wonderful staff 👍🏼
The men that came to treat my house were the most courteous. I've met. I've used several well known companies in the past and their customer service is not as good. I am happy with the work they performed especially the detail they put in to treating my home on the outside n the inside. I recommend Orkin for pest…
Always professional. Our technician is always on time and answers our questions.
Had a new serviceman this morning. He was very cordial and asked if there were any issues needing to be addressed. Gentleman was very thorough.
Today’s service was so sloppy. Sprayed my entire windows. Now there’s ugly streaks and drip marks from the top on my windows to the bottom. My windows are not average short windows. They are so long and high I need a ladder to clean them. I am very upset. The past service tecs did not do this!
He always does an excellent job and he’s very thorough
Very courteous and professional
David was on time, professional and most courteous! He's always sufficient and gets the job done.
You have the most amazing technicians!
Many thanks to Brandon for excellent service.
Great Customer service all around! Definitely would recommend 👌
The gentleman that came told me about what he was going to do and when I told him about the issues with spiders out front he went and treated the front area. He was awesome and very professional, as well as, friendly.
Thank you for the helpful suggestions on what I can do to help keep these pests to a minimum.
Kris is our technician. She is VERY courteous, and prompt. She does what exterminators do, spraying here and there. If she sees something that needs attention, she mentions it. Her truck is always clean, she doesn’t smell like bug spray. We live insect free, and in New Mexico, there’s always the fear of scorpions.…
Rep was courteous and very proffesional
I pay a monthly fee for service once a month. If I have any issues in between with pests I just call them and they come within a day or so no extra fees at all. They really are a great company, have great communication and prices. They keep pests under control with no problems.
They were very professionll
Orkin handled a termite infestation (which had flourished in my wooden floor underneath my gun for mats) that was undetected by my former post control company thoroughly, professionally, with urgency, and at a competitive price. They followed up with me and have continued to provide regular pest control. The…
Honest and professional. Very courteous and helpful.
Thank you!
Fernando is great
Most of the times the service is good but today's technician did a poor job. We requested traps but he said ran out of them. The service has become expensive and come without the things needed is unacceptable.
Great service and very nice !
Outstanding service and very affordable prices
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Ant extermination | 225 | $76–$246 |
| General pest inspection | 214 | $63–$126 |
| Cockroach extermination | 203 | $79–$196 |
| Spider extermination | 168 | $58–$136 |
| Bug & insect extermination | 102 | $71–$144 |
| Mosquito extermination | 84 | $66–$106 |
| Rodent extermination | 73 | $75–$323 |
| Home inspection | 66 | $68–$161 |