Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%72+17.5Value 14%100+14.1Replies to reviews 7%78+5.5Craft & service penalty68−3.2Momentum penalty91−0.9Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Orkin

El Paso, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #203Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.8★ from 1,320 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 77% of wildlife removal services.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 72% of wildlife removal services.B
72
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 68% of wildlife removal services.B
68
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 91% of wildlife removal services.A
91
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 78% of wildlife removal services.B
78

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.62
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#124 / 162
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 62 Google reviews tagged “Hornet & wasp extermination” · showing 40

TiffanyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great customer service, Chris was so helpful and professional… thank you so much for helping our home feel safe and free of pest .

Customer photo from Tiffany's review
Reasonable priceHornet & wasp extermination
JosephLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very professional, very courteous, took the time to answer any & all questions, came at last minute where other companies where more interested in getting off early on a Friday. Thanks again!

Paid $200+Reasonable priceHornet & wasp extermination
ChristineLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Chris did a fantastic job getting rid of at least 15 bee hives around my house. He even cleaned up the debris and dead wasps. He was courteous and polite as well. I am very happy with their service.

Paid $200+Reasonable priceHornet & wasp extermination
VickieLocal Guide · 135 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

The technician Julian was professional and committed to giving me great service. What impressed me most was that he listened to my concerns and acted on them. Number one in my opinion.

Great priceHome inspectionHornet & wasp exterminationSpider extermination
Elena4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Quick next day service. Thank you

Home inspectionHornet & wasp extermination
adele15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Very meticulously covered my yard! Very courteous!

Reasonable priceHornet & wasp exterminationGeneral pest inspection
RitaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Courteous and efficient! Super service each time. I have Orkin service since 7 years and never had nor have any regrets! Emmanuel is the best, very efficient, polite and explains questions I at times have. Thank you Emmanuel !!!!!!

Hornet & wasp exterminationSpider exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Karen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Best service I have ever had from a pest control company

Paid $80–100Great priceHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
DanaLocal Guide · 158 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very nice employees. Prompt and professional.

Paid $80–100Reasonable priceHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
MoniqueLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very professional and on time. Friendly and thorough.

Hornet & wasp exterminationMosquito exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
RossLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very thorough and friendly. Great service.

Hornet & wasp exterminationSpider exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Professionalism
RichardLocal Guide · 123 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Oscar was very courteous and professional. He did a complete home inspection and treatment.

Hornet & wasp exterminationSpider exterminationGeneral pest inspection+ Quality+ Professionalism+ Value
Griselda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

professional on. time

Hornet & wasp extermination+ Professionalism
AndreaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very considerate and thoughtful for our pets. We were advised and felt comfortable with services for our babies David is truly awesome always very polite and professional. He just always makes it easy for us to get our services completed and gives great updates to what we need/recommendations

Hornet & wasp exterminationRodent exterminationTermite inspection+ Responsiveness+ Quality+ Professionalism
FennecAlgerois71Local Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Orkin are the best....Joe was very professional and respectful

Hornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
darrellLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

This is the first time I using your service.At my house. I used the company with the El Paso school district. Great job 👍

Flea & mite exterminationHornet & wasp exterminationRodent extermination+ Responsiveness+ Quality+ Value
S4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Good

Hornet & wasp extermination+ Responsiveness+ Punctuality+ Professionalism
DAVID5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Technician did a great job of getting rid of spider webs.

Ant exterminationHornet & wasp exterminationMosquito extermination
KevinLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Kris is our technician. She is VERY courteous, and prompt. She does what exterminators do, spraying here and there. If she sees something that needs attention, she mentions it. Her truck is always clean, she doesn’t smell like bug spray. We live insect free, and in New Mexico, there’s always the fear of scorpions.…

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
RobertLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Orkin Pest Control was right on time, Branden was very professional & knowledgeable and he was very comprehensive in applying the anti- Mosquito spray. They were great to work with!

Hornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Mildred5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service and fast! Highly recomendaron

Hornet & wasp extermination+ Responsiveness+ Punctuality+ Professionalism
Karl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The person was fantastic!

Hornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Sharon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★

I had written a review and was very happy with the service originally. Then came the disappointment about the overcharging to my account to the point I had to terminate the account to stop it. Prior to stopping the service I made numerous attempts with customer service that didn't resolve the issue. Now I have tried…

Ant exterminationCockroach exterminationHome inspection
Timothy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good service.

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Mariah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Absolutely amazing. Was very thorough and very informative. On time and took their time to make sure it was done right. Definitely reccomend

Ant exterminationHome inspectionHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
ArturoLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brandon gave great service!

Hornet & wasp extermination+ Professionalism
EmmaLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Brandon was very professional in what he does. It was the first time coming to my home as a technician, I had someone else previously, and knew the entire history and treatment for my home. He did his job and was attentive to my concerns and questions. Lovely experience.

Ant exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Valerie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

He did an awesome job took his time and made sure to get every corner and area that I asked for. I am very pleased with his service

Cockroach exterminationHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Manny3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great work and quality personnel. Thank you for taking care of our home.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
MtereLocal Guide · 167 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Diego was very courteous, patient as I showed him the wasps webs. I was terrified to see them but he took care of them immediately. Excellent work.

Hornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The service was excellent, on time and he did a thorough job of spraying around the house, the front yard and the back yard. The service was spraying for general pests.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
LLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Been using them awhile. Yes, they cost a little more than some brand x guy, but definitely are responsive to addressing additional problems, answering questions, and you can always adjust the frequency of visits.

Ant exterminationCockroach exterminationHornet & wasp extermination
CarmenLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I've been using Orkin for about 5 years now, Andy is the name of the guy that has done the service every single time and he's very attentive and courteous. I love the results, I have a dog and he has never gotten any fleas and my house is insects free.

Ant exterminationCockroach exterminationFlea & mite extermination+ Quality+ Professionalism+ Value
McDonald1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Very professional and courteous service

Ant exterminationCockroach exterminationFlea & mite extermination+ Punctuality+ Quality+ Professionalism
alicia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Hornet & wasp extermination
Rocio1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Fabiola3 years ago★★★★

Rating only, no written review.

Hornet & wasp extermination+ Professionalism
Victor2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationHornet & wasp exterminationService not listed+ Professionalism
Jana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Hornet & wasp extermination+ Responsiveness+ Quality+ Professionalism
Gilbert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationHornet & wasp exterminationGeneral pest inspection+ Professionalism

Show more hornet & wasp extermination reviews (22 more) →

Price

$110+3% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 62%Overpriced 5%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Ant extermination225$76–$246
General pest inspection214$63–$126
Cockroach extermination203$79–$196
Spider extermination168$58–$136
Bug & insect extermination102$71–$144
Mosquito extermination84$66–$106
Rodent extermination73$75–$323
Home inspection66$68–$161

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