How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%72+17.5Value 14%100+14.1Replies to reviews 7%78+5.5Craft & service penalty68−3.2Momentum penalty91−0.9Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCOREOrkin
El Paso, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #203Position by Experts Score among all companies we track in this category. of 240 wildlife removal services · 4.8★ from 1,320 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for spider extermination
Clear ✕All 168 Google reviews tagged “Spider extermination” · showing 100
They are always on time, very professional, and very thorough. I highly recommend them.
My exterminator Josie was amazing. She was very communicative, punctual, and personable. She listened to all of my concerns and was extremely detail oriented when inspecting and spraying my home. I am very satisfied and happy I chose Orkin as my pest control provider.
The technician Julian was professional and committed to giving me great service. What impressed me most was that he listened to my concerns and acted on them. Number one in my opinion.
Great service
Jose is awesome and knows exactly what has to be done! Immanuel was great as well and will be missed but Jose knows her job and is dependable sufficient and an all around kind person.
Swift and perceptive.
Emmanuel Gonzalez just finished. I can’t say enough wonderful things about him, and ORKIN! Thanks for always being so courageous and always for a job well done.
Thorough, efficient and friendly service.
Courteous and efficient! Super service each time. I have Orkin service since 7 years and never had nor have any regrets! Emmanuel is the best, very efficient, polite and explains questions I at times have. Thank you Emmanuel !!!!!!
Very thorough and friendly. Great service.
Oscar was very courteous and professional. He did a complete home inspection and treatment.
Very professional, and very knowledgeable.
Very considerate and thoughtful for our pets. We were advised and felt comfortable with services for our babies David is truly awesome always very polite and professional. He just always makes it easy for us to get our services completed and gives great updates to what we need/recommendations
All good
David was very professional and efficient!! I am very happy with the service! Highly recommended!
Absolutely LOVE our Orkin service with Cristen Holguin! She’s trustworthy, professional and punctual. Every booking we’ve had has been a great experience. She definitely keeps all the creepy crawlers away. We have had zero pest problems since booking with Orkin. Thank you guys!
She was thorough and professional. She was informative and friendly. I like her.
Got Spiders? Or any kind of bug - outside or inside Orkin saves the day!👍🏽
Today’s service was so sloppy. Sprayed my entire windows. Now there’s ugly streaks and drip marks from the top on my windows to the bottom. My windows are not average short windows. They are so long and high I need a ladder to clean them. I am very upset. The past service tecs did not do this!
He always does an excellent job and he’s very thorough
This is the first time I using your service.At my house. I used the company with the El Paso school district. Great job 👍
Technician Richard is very courteous and professional. It was pleasure doing business with Orkin. Thank you.
Great customer service
Technician did a great job of getting rid of spider webs.
The gentleman that came told me about what he was going to do and when I told him about the issues with spiders out front he went and treated the front area. He was awesome and very professional, as well as, friendly.
Kris is our technician. She is VERY courteous, and prompt. She does what exterminators do, spraying here and there. If she sees something that needs attention, she mentions it. Her truck is always clean, she doesn’t smell like bug spray. We live insect free, and in New Mexico, there’s always the fear of scorpions.…
Thank you!
Great service and very nice !
Outstanding service and very affordable prices
Very professional and efficient!! They have been servicing my home for the past 3 months and I am very happy with the service! Highly recommended!
The worker was very professional and polite and walked me through everything, so that I understood the whole process
Orkin came earlier than expected, called before to make sure all was good. Answered all my questions and worked quickly. First time, I hope it works!
Always nice and professional. All questions always answered
Aun no se si funcione, rocian muy poco, y no rocian si hay cosas pegadas a la pared, por mi cita llegaron tarde
Absolutely amazing. Was very thorough and very informative. On time and took their time to make sure it was done right. Definitely reccomend
Fantastic service every time. They always show up promptly, are very professional, and listen to any specific directions that I have.
We always work with Cristin from Orkin. She knows our house personally and keeps us up-to-date with month to month maintenance couldn’t ask for a better service. She meets our expectations every time.
He was very professional, on time and friendly.
Orkin is number 1 for a reason. If you are unsure on which company to use because you want to make sure you get the job done right. These are the guys to call. Christy was our technician and was very knowledgeable and experienced and took care of our German roach problem. Thanks Orkin!!
AJ always goes above and beyond to ensure that our home stays pest free. He is very attentive and always prompt. We definitely value the service that Orkin provides and our thankful that they have such quality employees like AJ!
Always professional, always on time, friendly and responsive to what we need. They never charge to come back out if we see more bugsthey ask the problem areas before hand and address the issues. This is the second house we have used them for and I will gladly use them for all of our pest control needs.
I would like to very much recommend Orkin to anybody in need of pest control. They’re quick to arrive and thorough in placing their products throughout the property. The customer service is by far the greatest I’ve experienced in their field and I love how devoted they are to controlling the problem to the customer’s satisfaction. Thank you 🙏🏼
Carlos was amazing. He reminded me of my annual termite inspection and was very professional. After the inspection he explained the results and replaced bait as needed. He was very thorough. I also explained concerns of spiders and he provided a perimeter spray on the spot and explained he will recommended a follow…
I found a black widow in our backyard one evening and immediately called Orkin. We were able to set up spider extermination and routine maintenance. I feel so comfortable having Orkin services monthly. Their service workers have all been great as well! Also, whenever I’ve called, I’ve received quick responses.
AJ was amazing. He arrived before I got home, but he did not hesitate to begin the service. He was able to walk me through the service and provide me with upcoming service information. Overall, great initial service.
Great customer service provided. Pleasant and friendly staff. Highly recommended.
Great experience, We had an infestation of Ants both big and small. One day after the service and they seem gone. IT’s pricey but worth it for the sake of our pets. Although our attics and one of Crawl spaces couldn’t be done in the first visit due to shortage of staff, they worked it in to come in a coming visit…
Professional and reliable service
I called Orkin because I could not get rid of the cockroaches in my kitchen no matter what traps I put or or how much I cleaned. They were professional, courteous, and responsive. Jason, the technician (I think that's the term?) who was sent to my house for the first visit, arrived during the agreed-upon time…
The gentleman that service our time was friendly, funny and through.
Great work and quality personnel. Thank you for taking care of our home.
Fast and professional
The technician arrives within the time frame we were given and advised us of his arrival.
Our technician is awesome. Very respectful and always on time. Great service!
Very friendly and quick service!
Diego was very courteous, patient as I showed him the wasps webs. I was terrified to see them but he took care of them immediately. Excellent work.
Excellent same say service for preventative treatment.Orkin is always a reliable company we trust and the agent was outstanding!
The service was excellent, on time and he did a thorough job of spraying around the house, the front yard and the back yard. The service was spraying for general pests.
Mr. Rodriguez was extremely thorough and very informative on explaining the process of pest control. Both gentlemen who provided the service were very respectful and very kind. Thank you for doing such a great job!
Really professional this gentleman that went this time around!!! They always show up when you call.
Very through and very respectful gentlemen. Let me know what services were provided to reduce mosquitoes and other bugs. Would recommend.
The service was fast and the technician was very professional.
Mr. Diaz was the tech that came out, he was extremely professional and knowledgeable. He explained the process and made sure I understood what he would be doing. He is also awesome with pets. My lab loved him.
Very personal individual, professional in his performance and provided information when asked. Thank you
Love the service. Haven’t seen a live bug in my house since I started the service a year ago!
Pleased so far with the service, I've used Orkin for a year now and I have pleased with the services I'm paying for. Diego is extremely professional and accomdating. I'm paying for the subscription style service where they come out at different time intervals. But they'll come out if needed in between those scheduled, which is awesome.
We are waiting 1 week to see if any of the ants reappear in the bathroom from behind the toilet. If they do we plan to call for an additional visit and perhaps have the toilet removed by a plumber, area treated again, then have the toilet returned to its original place. Fingers crossed.
Excellent service!
Our technician, Tevin, is polite and professional. He always comes as scheduled. Performs a thorough treatment of the inside and outside of our house.
Orkin has been with me in Fabens, Tx. I know live in El Paso, Tx at 5538 Peinado Lane. I have been with Orkin more than 20 years. I know they have taken care of my problems. Diego is my service agent. He is very good, dependable agent. Who lets me know when is the appointment. Orkin is great business that is very dependable.
These guys do a pretty thorough job overall. However, it would be nice if they could be bothered to show up on time. Today, they were over 24 minutes late. Which, ya know....wouldn't be a problem if it weren't for the fact that they give a two hour window. They show up either at the very end of said window, or late…
He comes routinely and lets me know a few days before. Very professional and always on time
I could tell a huge difference with Orkin! I was having issues with tarantulas and I was starting to see scorpions. Coming from a colder climate, I had never seen these and was terrified but have had no issues since calling Orkin. The gentleman that does my residence is awesome!
Excellent service
Friendly, consciencous.
Andy is very professional and courteous every visit. He even brought my trash cans up from the curb before servicing. He is always attentive and addresses any concerns I have. I haven’t had any issues with the common bugs/pest you would encounter in El Paso. I highly recommend Orkin and Andy. Thank you!
Andy Diaz came out and as promised would arrive between 4-6pm and came at 5pm and explained the process and communicated with us I. Regards to treatments. I appreciated the time he took, how professional al Andy was and walked us step by step of the process and even gave his information and would work with us as far…
When I called I mention that I had several spider problem coming mainly from top of my roof and exterior walls. It was everywhere around my home. I was charged $119.00 dollars. Jason the person who came over wanted me to pay a monthly service. I said no, after they sprinkled around my home some pallets, sprayed and…
I've been using Orkin for about 5 years now, Andy is the name of the guy that has done the service every single time and he's very attentive and courteous. I love the results, I have a dog and he has never gotten any fleas and my house is insects free.
Always very professional and courteous!
Very professional and courteous service
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Ant extermination | 225 | $76–$246 |
| General pest inspection | 214 | $63–$126 |
| Cockroach extermination | 203 | $79–$196 |
| Spider extermination | 168 | $58–$136 |
| Bug & insect extermination | 102 | $71–$144 |
| Mosquito extermination | 84 | $66–$106 |
| Rodent extermination | 73 | $75–$323 |
| Home inspection | 66 | $68–$161 |
