How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty79−2.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREOrkin
Fountain Valley, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #78Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 4.8★ from 1,992 Google reviews
Report card
Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for general pest inspection
Clear ✕All 238 Google reviews tagged “General pest inspection” · showing 60
Orville does an amazing job, listens to my concerns, and helps to resolve problems even when I have to call several times during bug season!
I’ve used Orkin’s regular service for years and have found them invaluable due summer months when the ants invade. They’re always great at dealing with whatever new pest control problems pop up.
Since I started using Orkin for a pest control service, we enjoy dramatic reduction in all uninvited creatures: ants, spiders, silverfish, termites, etc. Good job!
Work was completed quickly and effectively, and with a smile! No bugs here!
Good company
Wonderful service!!***** Am very blessed with the wonderful Orkin Rep, Eryll Flynn and his courteous manner to customers. Does a very good job protecting our house. He's so professional and cares for your property as if it was his own. Thank you!
YAY… I finally have JOSH back as my Service Technician. He always is professional, knowledgeable, kind and you can tell he enjoys his job. For the last few months of service he was not in Laguna Woods and was sorely missed…. I was so happy to see him yesterday - business is back to normal - let’s hope it stays…
Brandon is dedicated, always on time, always a gentleman, thorough and professional! Every representative, since the summer of 2020 when restaurants were closed and our homes from Irvine to Yorba Linda (Orange County) were attacked with mice and rats - we have only had excellent, professional and caring Orkin…
I don’t recall the name of the man that came but he was great! Super sweet and helpful. Great experience!
Orkin Pro Manny was so kind and very helpful! Felt very comfortable after we walked through the areas being service. Overall great service, even the woman who helped me set up over the phone.
Friendly, positive, knowledgeable, and a pleasure to deal with. What more could you ask for. 🙂
Erril is so professional and considerate. He does an outstanding job!!! We are so fortunate to have him. I know we are in great hands with Erril and Orkin. Thank you, Once again Erril has done an outstanding job. Thank you, Colleen P Young. Another great job by Erril.t Once again Erril has done an…
On time as scheduled!
Have been using Orkin for years … pest control and termite services. Great employees: well trained, communicate well and always explain what they’re doing. Results of their services are excellent! We highly recommend this company!
Highly recommended tech was the best!!!!
Great service. On time. Friendly. Fast. Thomas is great
Updated pest control on website. Orkin followed it perfectly. Was considerate of my Golden Retriever and professional.
Always professional and competent.
Good job always!
Manny is a great techinican and contacts me before he comes to see what i want done and any infestation issues we may have . Thank you Orkin .
Our technician is very thorough & professional. Very pleased with our service.
Eric Perez is very thorough when he’s here… explains any problems… Thank you.
Josh from Orkin did an awesome job at my home!!! Very thorough and informative. Thanks so much, Josh!!!.
Superior Techician
Been with Orkin for a few years now and been very happy with their service and our rep Errol is perfect.
Manny my service rep is terrific and follows through in taking care of my home from pests.Thx, Manny/Orkin
Our technician is amazing. Nice, friendly, professional, eager to solve the problem.
Sonny was great to work with. He was very friendly and explained what he was doing. He also gave some preventative tips. Altogether had a great experience.
Mike was so professional and explained his services perfectly! I wish I could give him 10 stars!!
I switched to another pest control for a while. Big mistake so yesterday I went back to ORKIN. Fine young man, actually listened to my current problem (ant invasion), explained everything in plain English. Today, not one pesky ant made an appearance. Excellent in every respect!
Service was well performed. Appreciate providing monitoring boards for in between service times.
Called for new service and had same day visit. Professional & friendly. All good!
Danny Yin came for our routine service. He called to confirm everything was okay & asked if I was having any problems or concerns that he could take care of. I appreciate his help, follow up & concern for our property. He is so knowledgeable about current pests & problems in the area, like mosquitoes, & what we could do to help prevent being eaten alive!
Danny is great. Super communicative and willing to help us solve our pest problems
Daniel has been our tech for a while now, and he is WONDERFUL. Really pays attention to concerns, and spends the time to address them. He does a great job.
I asked them to not use granules in my lawn, they responded immediately and professionally. That’s good customer service
Good service
Very good job
Joshua was so professional, thoroughly inspecting/treating the interior and exterior of my home. He educated me on the seasonal cycles of spiders and ants…very interesting for future reference. The best pest control service ever! Thank you Joshua.
Sorry but I am frustrated and will cancel the service First service was suppose to be extensive and paid over $250 for it your guy came walked around 15 mins and left he did not check everything and did not go see patio or even listen to me he was in rush When I signed up i made sure all scorpion / rat control…
Did normal service. The person was very friendly. He did a great job.
Was professional
We called Orkin to schedule an inspection of our home and had a great experience. We worked with Joshua Santiago and he was extremely helpful in answering all of our questions and was very thorough in his inspection. He seemed very genuine and felt like someone we could trust. At first I wasn’t thrilled that we had…
Have been using this service over 20 years. We are totally satisfied with the service and staff they employ.
I have had the same exterminator for all my appointments and he has always been really good at his job very hard working and I appreciate knowing it’s done right He is a very kind man and goes the extra mile for you
Orkin keeps my house pest free. Service is always on time and professional. Highly recommend.
The techs are very personable and thorough.
Always reliable and pleasant to work with. Thank you!
Great customer service. They give good advice and suggestions. Go above the expectations.
Always professional abd courteous as well as thoughtful and caring about yiur concerns or questions. Thank you!
Good service provider
Brandon T. out of Costa Mesa is top notch! Very knowledgeable and efficient. Found and removed black and brown widow spider nests we didn't even know we had. Also found unfinished portions of bathroom cabinets that allowed silverfish to enter home. Would highly recommend!
Sonny is a very friendly/helpful person.
Professional and effective service for the price!
The technician Doug King was very personable, professional, knowledgeable and helpful.
We have no bugs!
Jeff the technician is great, lets you know when he is on the way. His work is very thorough, has a great personality, always communicates well. Orkin is the best company I have used, I highly recommend them.
They are an hour late for general pest. I spent 20k on termite extermination and still have termites. Spent another $6800 for attic cleaning and new insulation, only to have them blow in refuse with airborne borate. The attic is now unusable. No trades will go in the attic to service HVAC or electrical. The space is…
Loyal customers for years. Great customer service! Any little concerns are always met with solutions!
Great job, very personalized service!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Ant extermination | 390 | $63–$194 |
| Spider extermination | 379 | $79–$141 |
| General pest inspection | 238 | $68–$116 |
| Rodent extermination | 191 | $88–$323 |
| Cockroach extermination | 170 | $88–$282 |
| Mosquito extermination | 131 | $58–$99 |
| Hornet & wasp extermination | 115 | $83–$246 |
| Flea & mite extermination | 103 | $90–$282 |
