Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty79−2.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Orkin

Fountain Valley, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #78Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 4.8★ from 1,992 Google reviews

Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 85% of bed bug exterminators.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 89% of bed bug exterminators.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 79% of bed bug exterminators.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 100% of bed bug exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 95% of bed bug exterminators.A
95

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.238
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.84
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$68–$116
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#65 / 97
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 238 Google reviews tagged “General pest inspection” · showing 80

John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Orville does an amazing job, listens to my concerns, and helps to resolve problems even when I have to call several times during bug season!

Reasonable priceGeneral pest inspectionBug & insect extermination
John15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I’ve used Orkin’s regular service for years and have found them invaluable due summer months when the ants invade. They’re always great at dealing with whatever new pest control problems pop up.

General pest inspectionAnt extermination+ Responsiveness+ Punctuality+ Professionalism
TatianaLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Since I started using Orkin for a pest control service, we enjoy dramatic reduction in all uninvited creatures: ants, spiders, silverfish, termites, etc. Good job!

Paid $200+Reasonable priceAnt exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Rosemary10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Work was completed quickly and effectively, and with a smile! No bugs here!

Reasonable priceBug & insect exterminationMosquito exterminationGeneral pest inspection+ Quality+ Professionalism+ Value
TheEgod115 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Good company

General pest inspection+ Professionalism
Mary10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Wonderful service!!***** Am very blessed with the wonderful Orkin Rep, Eryll Flynn and his courteous manner to customers. Does a very good job protecting our house. He's so professional and cares for your property as if it was his own. Thank you!

Paid $100–120Reasonable priceGeneral pest inspectionAnt extermination
DEBI9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

YAY… I finally have JOSH back as my Service Technician. He always is professional, knowledgeable, kind and you can tell he enjoys his job. For the last few months of service he was not in Laguna Woods and was sorely missed…. I was so happy to see him yesterday - business is back to normal - let’s hope it stays…

Paid $80–100Not sureSpider exterminationGeneral pest inspection+ Punctuality
AnaLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Brandon is dedicated, always on time, always a gentleman, thorough and professional! Every representative, since the summer of 2020 when restaurants were closed and our homes from Irvine to Yorba Linda (Orange County) were attacked with mice and rats - we have only had excellent, professional and caring Orkin…

Home inspectionHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
lexi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I don’t recall the name of the man that came but he was great! Super sweet and helpful. Great experience!

Paid $200+Reasonable priceGeneral pest inspectionCockroach extermination
Angela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Orkin Pro Manny was so kind and very helpful! Felt very comfortable after we walked through the areas being service. Overall great service, even the woman who helped me set up over the phone.

Paid $160–180Reasonable priceGeneral pest inspection
Bru13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Friendly, positive, knowledgeable, and a pleasure to deal with. What more could you ask for. 🙂

Reasonable priceGeneral pest inspection+ Punctuality+ Quality+ Professionalism
Colleen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Erril is so professional and considerate. He does an outstanding job!!! We are so fortunate to have him. I know we are in great hands with Erril and Orkin. Thank you, Once again Erril has done an outstanding job. Thank you, Colleen P Young. Another great job by Erril.t Once again Erril has done an…

Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

On time as scheduled!

General pest inspectionAnt extermination+ Professionalism
LeslieLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Have been using Orkin for years … pest control and termite services. Great employees: well trained, communicate well and always explain what they’re doing. Results of their services are excellent! We highly recommend this company!

General pest inspectionBug & insect extermination
Susan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Highly recommended tech was the best!!!!

Rodent exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Heather4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great service. On time. Friendly. Fast. Thomas is great

Hornet & wasp exterminationRodent exterminationGeneral pest inspection
BethLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Updated pest control on website. Orkin followed it perfectly. Was considerate of my Golden Retriever and professional.

Rodent exterminationGeneral pest inspectionMosquito extermination
WilliamLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always professional and competent.

Hornet & wasp exterminationRodent exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Rhonda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Good job always!

Rodent exterminationSpider exterminationGeneral pest inspection+ Professionalism
Karen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Manny is a great techinican and contacts me before he comes to see what i want done and any infestation issues we may have . Thank you Orkin .

General pest inspection
adrienneLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Our technician is very thorough & professional. Very pleased with our service.

Spider exterminationGeneral pest inspectionAnt extermination+ Punctuality+ Value
Jan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Eric Perez is very thorough when he’s here… explains any problems… Thank you.

Spider exterminationGeneral pest inspectionAnt extermination+ Punctuality
Scott12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Josh from Orkin did an awesome job at my home!!! Very thorough and informative. Thanks so much, Josh!!!.

Spider exterminationGeneral pest inspection
John8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Superior Techician

Home inspectionRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Been with Orkin for a few years now and been very happy with their service and our rep Errol is perfect.

Home inspectionRodent exterminationSpider extermination+ Responsiveness+ Professionalism
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Manny my service rep is terrific and follows through in taking care of my home from pests.Thx, Manny/Orkin

General pest inspection
Marena9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Our technician is amazing. Nice, friendly, professional, eager to solve the problem.

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Atish6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Sonny was great to work with. He was very friendly and explained what he was doing. He also gave some preventative tips. Altogether had a great experience.

Ant exterminationGeneral pest inspectionSpider extermination+ Punctuality+ Value
Jamie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Mike was so professional and explained his services perfectly! I wish I could give him 10 stars!!

Bug & insect exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Bonnie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I switched to another pest control for a while. Big mistake so yesterday I went back to ORKIN. Fine young man, actually listened to my current problem (ant invasion), explained everything in plain English. Today, not one pesky ant made an appearance. Excellent in every respect!

Ant exterminationBug & insect exterminationHome inspection
Gary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Service was well performed. Appreciate providing monitoring boards for in between service times.

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Toni8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Called for new service and had same day visit. Professional & friendly. All good!

Bug & insect exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
LynnLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Danny Yin came for our routine service. He called to confirm everything was okay & asked if I was having any problems or concerns that he could take care of. I appreciate his help, follow up & concern for our property. He is so knowledgeable about current pests & problems in the area, like mosquitoes, & what we could do to help prevent being eaten alive!

Bug & insect exterminationFlea & mite exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
KathyLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Danny is great. Super communicative and willing to help us solve our pest problems

General pest inspection
Carol4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Daniel has been our tech for a while now, and he is WONDERFUL. Really pays attention to concerns, and spends the time to address them. He does a great job.

Home inspectionGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Henry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I asked them to not use granules in my lawn, they responded immediately and professionally. That’s good customer service

General pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Professionalism
Barbara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good service

Bug & insect exterminationGeneral pest inspectionRodent extermination+ Professionalism
D3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very good job

Bug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Beverly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Joshua was so professional, thoroughly inspecting/treating the interior and exterior of my home. He educated me on the seasonal cycles of spiders and ants…very interesting for future reference. The best pest control service ever! Thank you Joshua.

Ant exterminationBug & insect exterminationHome inspection+ Quality+ Professionalism+ Value
AbdulkareemLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Sorry but I am frustrated and will cancel the service First service was suppose to be extensive and paid over $250 for it your guy came walked around 15 mins and left he did not check everything and did not go see patio or even listen to me he was in rush When I signed up i made sure all scorpion / rat control…

General pest inspectionSpider extermination− Responsiveness− Quality
Charles4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Did normal service. The person was very friendly. He did a great job.

Cockroach exterminationGeneral pest inspection+ Professionalism
Debbie13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Was professional

Bug & insect exterminationHome inspectionGeneral pest inspection
Blair7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We called Orkin to schedule an inspection of our home and had a great experience. We worked with Joshua Santiago and he was extremely helpful in answering all of our questions and was very thorough in his inspection. He seemed very genuine and felt like someone we could trust. At first I wasn’t thrilled that we had…

Home inspectionGeneral pest inspection+ Quality+ Value
Orhan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Have been using this service over 20 years. We are totally satisfied with the service and staff they employ.

Cockroach exterminationGeneral pest inspection+ Punctuality+ Professionalism
Machelle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I have had the same exterminator for all my appointments and he has always been really good at his job very hard working and I appreciate knowing it’s done right He is a very kind man and goes the extra mile for you

Bug & insect exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Lauren2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Orkin keeps my house pest free. Service is always on time and professional. Highly recommend.

Ant exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Kristin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The techs are very personable and thorough.

General pest inspection+ Responsiveness+ Punctuality+ Quality
Kristi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always reliable and pleasant to work with. Thank you!

General pest inspection
Leticia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great customer service. They give good advice and suggestions. Go above the expectations.

General pest inspection+ Responsiveness+ Punctuality+ Quality
Jane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always professional abd courteous as well as thoughtful and caring about yiur concerns or questions. Thank you!

General pest inspection+ Responsiveness+ Quality+ Professionalism
Nancy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good service provider

General pest inspection+ Responsiveness+ Punctuality+ Quality
Debbie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brandon T. out of Costa Mesa is top notch! Very knowledgeable and efficient. Found and removed black and brown widow spider nests we didn't even know we had. Also found unfinished portions of bathroom cabinets that allowed silverfish to enter home. Would highly recommend!

Bug & insect exterminationCockroach exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sonny is a very friendly/helpful person.

General pest inspection+ Quality+ Professionalism
Peter7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional and effective service for the price!

Ant exterminationBug & insect exterminationGeneral pest inspection
Peggy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

The technician Doug King was very personable, professional, knowledgeable and helpful.

General pest inspection+ Responsiveness+ Quality+ Professionalism
Kathy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have no bugs!

General pest inspection+ Responsiveness+ Quality+ Professionalism
Jackie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeff the technician is great, lets you know when he is on the way. His work is very thorough, has a great personality, always communicates well. Orkin is the best company I have used, I highly recommend them.

Ant exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
TereseLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

They are an hour late for general pest. I spent 20k on termite extermination and still have termites. Spent another $6800 for attic cleaning and new insulation, only to have them blow in refuse with airborne borate. The attic is now unusable. No trades will go in the attic to service HVAC or electrical. The space is…

General pest inspectionTermite extermination− Punctuality− Quality
Deanna9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Loyal customers for years. Great customer service! Any little concerns are always met with solutions!

Ant exterminationGeneral pest inspection+ Punctuality+ Quality+ Professionalism
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great job, very personalized service!

Ant exterminationBed bug exterminationBug & insect extermination
samanthajo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Orkin always provides great service! Exterminator came on time and was very pleasant. Sprayed all the necessary areas and did so in a timely manner. Can never recommend them enough! Thank you!

General pest inspection+ Responsiveness+ Quality+ Professionalism
Lari2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

excellent

Bug & insect exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Felipe Jimenez is my technical person and he does a great job. I’m very happy with the service

General pest inspectionSpider extermination
colorsofkauai22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent service because Dan is my service man. He’s the best

General pest inspectionRodent exterminationSpider extermination
Khodadad6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We are very happy with the service.

General pest inspection+ Responsiveness+ Punctuality+ Quality
Enrique1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The worker was very friendly and responsive

Bed bug exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Professionalism
Jim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★

I have been using their service for several years with generally good results. But, today’s technician didn’t replace the rat baits, didn’t want to do the usual perimeter spray (saying that the office didn’t tell him to do it ) and when I asked him to do it he only did the front of the house.. He spent a grand 5 minutes at the property.

Ant exterminationGeneral pest inspectionRodent extermination
RoxaneLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I use them goes quarterly termite treatment. I called them to remove 6 big wasp nests. They're so responsive and professional.

Ant exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Joe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

We’ve used Orkin for years and this location’s team is engaged, courteous, professional, and great to work with. Every time they come out it’s a testament to what good customer service should be.

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Sarah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

If I could leave 0 stars I would. The person that came today I have requested numerous times for someone new. After having continuous problems months after months I will be getting a new provider. He was terrible.

General pest inspection− Quality− Professionalism
CurtisLocal Guide · 130 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The technician Danny was very informative and did a great job. Hopefully the pests will decrease and see the results shortly.

Ant exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Professionalism
Carol4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The technician was knowledgeable and informative about the mosquito problem in this area. Respectful of my property.

Bug & insect exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Joanna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

He sprayed and got rid of the hornet’s nest. He sprayed spiders and ants. He did a good job. He was very personable. Hi

Ant exterminationBug & insect exterminationHornet & wasp extermination
Inez3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our Customer Service Rep was Debbie, which was very professional and lovely to speak to. My mother and I appreciated Debbie explaining what my mother’s services would be in detail. Michael our technician was very professional and nice as well. Michael took his time and spoke to my mom and explained in detail what he…

Cockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
TrenaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Always have great service! On time, fast, professional and communicative. Thank you! Would definitely recommend to friends.

General pest inspection+ Responsiveness+ Punctuality+ Professionalism
Amber7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Orkin Pest Control is professional in their service, manner, and attire. I appreciate the text reminders and telling me exactly at what time they have arrived at the house. Our service tech is punctual and very through. He asks questions about the last treatment’s effectiveness and provides his knowledge of what is…

General pest inspection+ Responsiveness+ Punctuality+ Quality
Aurora2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Professional and well done service!

General pest inspection
Amanda10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

When we first moved to CA from WA we had those big brown cockroaches, the next year the ants. We have a big fat cat so needed pet friendly products. Have been using Ecoshield/Orkin the last 5 years. Consistently have had the same friendly guy servicing. We do get bugs of course, but not out of control. It works so we keep it going with it. Would recommend.

General pest inspection+ Responsiveness+ Punctuality+ Quality
Vera5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have been with the company for approximately 5 years after we experienced a major ant issue. Since then ants have not been a major concern for us, although they still are for surrounding neighbors. Definitely worth the quarterly visit. We have been pleased that we always have the same person, who is on-time,…

Ant exterminationGeneral pest inspectionGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
Christina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

He was very professional and detailed about the service and friendly and responsive.

Ant exterminationGeneral pest inspection+ Responsiveness+ Professionalism

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Price

$175+69% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 70%Overpriced 5%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Ant extermination390$63–$194
Spider extermination379$79–$141
General pest inspection238$68–$116
Rodent extermination191$88–$323
Cockroach extermination170$88–$282
Mosquito extermination131$58–$99
Hornet & wasp extermination115$83–$246
Flea & mite extermination103$90–$282

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