Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty79−2.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Orkin

Fountain Valley, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #78Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 4.8★ from 1,992 Google reviews

Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 85% of bed bug exterminators.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 89% of bed bug exterminators.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 79% of bed bug exterminators.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 100% of bed bug exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 95% of bed bug exterminators.A
95

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for mosquito extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.131
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$99
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Mosquito extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 71

All 131 Google reviews tagged “Mosquito extermination” · showing 20

Linda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Erril’s Chanbona is a wonderful technician. He always does a great job and is punctual and thorough.

Mosquito extermination+ Responsiveness+ Punctuality+ Quality
Rosemary10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Work was completed quickly and effectively, and with a smile! No bugs here!

Reasonable priceBug & insect exterminationMosquito exterminationGeneral pest inspection+ Quality+ Professionalism+ Value
AnaLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Brandon is dedicated, always on time, always a gentleman, thorough and professional! Every representative, since the summer of 2020 when restaurants were closed and our homes from Irvine to Yorba Linda (Orange County) were attacked with mice and rats - we have only had excellent, professional and caring Orkin…

Home inspectionHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Anne8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always prompt, professional and personable.

Mosquito extermination+ Punctuality+ Quality+ Professionalism
Marie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Reliable technician.

Hornet & wasp exterminationMosquito extermination+ Professionalism
Heather4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great service. On time. Friendly. Fast. Thomas is great

Hornet & wasp exterminationRodent exterminationGeneral pest inspection
BethLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Updated pest control on website. Orkin followed it perfectly. Was considerate of my Golden Retriever and professional.

Rodent exterminationGeneral pest inspectionMosquito extermination
Rhonda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Good job always!

Rodent exterminationSpider exterminationGeneral pest inspection+ Professionalism
Gina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Service tech are friendly and responsive.

Rodent exterminationMosquito exterminationBug & insect extermination
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Been with Orkin for a few years now and been very happy with their service and our rep Errol is perfect.

Home inspectionRodent exterminationSpider extermination+ Responsiveness+ Professionalism
LynnLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Danny Yin came for our routine service. He called to confirm everything was okay & asked if I was having any problems or concerns that he could take care of. I appreciate his help, follow up & concern for our property. He is so knowledgeable about current pests & problems in the area, like mosquitoes, & what we could do to help prevent being eaten alive!

Bug & insect exterminationFlea & mite exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Pamela7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Monthly spray for mainly mosquitoes and spiders. Hoping it will reduce the bites!

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Erril is the man! Was super friendly and helpful. Didn’t push services I didn’t need, would use again.

Mosquito extermination+ Responsiveness+ Punctuality+ Quality
MariaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Danny is great - attentive and courteous!

Ant exterminationBug & insect exterminationMosquito extermination
Jayme7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Orkin is great! Technicians are super friendly and professional. It seems like everytime they come I have something different for them to spray for, and they're always prepared and doesn't cost extra. A bit pricey, but they keep everything out of my house!

Ant exterminationMosquito exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Angela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service! Takes the time to do the job correctly.

Bug & insect exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Lee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Josh was very helpful explaining everything that he does and product he uses

Ant exterminationMosquito extermination+ Punctuality+ Professionalism+ Value
Claudio2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

They completed everything satisfactory

Cockroach exterminationMosquito exterminationSpider extermination+ Punctuality+ Quality+ Professionalism
Vincent10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent customer service

Mosquito extermination
Regina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My exterminator did an amazing and thorough job! I am very pleased with the service I receive twice a year to keep bugs away.

Mosquito exterminationSpider extermination

Show more mosquito extermination reviews (111 more) →

Price

$175+69% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 70%Overpriced 5%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Ant extermination390$63–$194
Spider extermination379$79–$141
General pest inspection238$68–$116
Rodent extermination191$88–$323
Cockroach extermination170$88–$282
Mosquito extermination131$58–$99
Hornet & wasp extermination115$83–$246
Flea & mite extermination103$90–$282

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