How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty79−2.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREOrkin
Fountain Valley, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #78Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 4.8★ from 1,992 Google reviews
Report card
Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for rodent extermination
Clear ✕All 191 Google reviews tagged “Rodent extermination” · showing 80
Frank is awesome! Great experience! Will definitely recommend him to others.
They come out regularly for pest control. This time I had a nose. They came the same day I called to put out traps that were dog safe!!!
I am very satisfied with The job that Orkin does.
Thomas is wonderful!
Very satisfying experience with this company. Sam the technician was such a gentleman and very knowledgeable and professional.
Brandon is dedicated, always on time, always a gentleman, thorough and professional! Every representative, since the summer of 2020 when restaurants were closed and our homes from Irvine to Yorba Linda (Orange County) were attacked with mice and rats - we have only had excellent, professional and caring Orkin…
Friendly, professional service. Brandon is terrific and really enjoys what he does. He is a great asset to Orkin!
Highly recommended tech was the best!!!!
We were very pleased with the technician, he was timely, professional & polite, he was also very thorough.
Great service. On time. Friendly. Fast. Thomas is great
Updated pest control on website. Orkin followed it perfectly. Was considerate of my Golden Retriever and professional.
Always professional and competent.
Good job always!
Service tech are friendly and responsive.
Superior Techician
Been with Orkin for a few years now and been very happy with their service and our rep Errol is perfect.
Our technician is amazing. Nice, friendly, professional, eager to solve the problem.
Excellent
Professional on time knowledgeable
Helped us with all our needs today!
Danny Yin came for our routine service. He called to confirm everything was okay & asked if I was having any problems or concerns that he could take care of. I appreciate his help, follow up & concern for our property. He is so knowledgeable about current pests & problems in the area, like mosquitoes, & what we could do to help prevent being eaten alive!
Mark Munez who does our monthly service is very professional.
Good service
Orkin is great! Technicians are super friendly and professional. It seems like everytime they come I have something different for them to spray for, and they're always prepared and doesn't cost extra. A bit pricey, but they keep everything out of my house!
Great service! Takes the time to do the job correctly.
I’m very impressed with Orikin. Their tech are always professional, reliable, thorough and ready to help
Very helpful, on time, walk me through all the steps.
I have had the same exterminator for all my appointments and he has always been really good at his job very hard working and I appreciate knowing it’s done right He is a very kind man and goes the extra mile for you
Fast respondent, can come to my home within an hour. Very knowledgeable and explain to me what they can do and what can not. I’m satisfied with the service
Great job, very personalized service!
Just a few days after making the appointment Orkin showed up on time and did a very thorough job. I’m very happy with this company and will use them again.
excellent
Excellent service because Dan is my service man. He’s the best
The worker was very friendly and responsive
I have been using their service for several years with generally good results. But, today’s technician didn’t replace the rat baits, didn’t want to do the usual perimeter spray (saying that the office didn’t tell him to do it ) and when I asked him to do it he only did the front of the house.. He spent a grand 5 minutes at the property.
Excellent service, very happy
Bad experience starting from calling the call center to getting transfer to one of the branches. 1st off my appointment was canceled by mistake by them, 2nd the call center gave me one price and branch another. This has to be the worse service ever. The technician was trying to help me the issue good for him nice…
Prompt, clean and professional.
Danny was very thorough and listened to my concerns. He knows my yard well now and completed all tasks well to combat our issues. Thanks
Technician are always nice and knowledgeable.
This is a hard problem to fix and it takes time so we have deterrents and seales are, but the service guy was super nice. Hope he catches something. Can't believe what a terrible apartment this is.
Very personable. Professional and experienced. Very informative and thorough. We were impressed by the employees and the job that they did
Great company with wonderful employees
Great service. I have used them for years.
The techs are always personable and neat and clean. They take extra care of the property as well.
On site service is adequate. Billing is horrendous, strongly suggest to not use auto-bill, been overcharged on multiple occasions, been promised reconciliation but never got credited.
Excellent service. Brian is very friendly and thorough.
Great service
Everything was explained in detail to me and all my questions were answered . I felt listen to understood and that the job was going to get done. They didn't make me feel funny about my fear of rodents they understood. They were neat clean respectful and very informative. Didn't cost as much as I thought it would
Jeff was on time, friendly, and efficient.
Marcos was our orkin tech and he was super professional, communicated with me ahead of time via text (even on Sunday) and worked with me and my challenging property. Between all our pets and kids he was able to get the job done and very flexible to our family requests. He is the reason why we choose to stay with orkin. Great job guys. Thanks again
Great service. Very well organized easy to schedule. Professional and friendly
Felipe Jimenez came out to our house in Corona Del Mar and was magnificent! Such a good representation of orkin, he was very professional, timely and Informative! Highly recommend people use him in that area! Felipe is doing great things for Orkin and I as a long time customer appreciate his great attitude and competence.
Very nice, respectful, and friendly. My tech helped me so much. Thank you!
Respectful and professional. Been using them for some time
Very professional and knowledgeable. This was a great experience.
I’m still very satisfied with my service. Oscar is great!
Thomas, the Orkin technician arrived and provided a thorough inspection and treated the appropriate areas very timely and efficiently. His demeanor was very professional and knowledgeable.
Felipe was very professional and was prompt handling our situation with pest.
He did a great job explained everything to me and he did an awesome job and calming me down hopefully we get those rats thank you
Our technician was AMAZING. So thorough, communicative and really awesome to my kids and dog.
I like it that I can communicate with my technician before he comes, and I’m able to give specific instructions if necessary
Manny was knowledgeable and efficient but also very personable. He did a great job!
We use ORKIN for termite and pest control. The seasonal ant and flea issues on our property and in our house are no longer a problem since we began our ORKIN relationship. As far as we know, our termite issues are also under control; time will tell.
I hired orkin to help with a mice problem at my duplex and even though we have changed Orkin specialists twice each one has been super professional and responsive. I would recommend that who ever hires their services really partner with them to solve the problem. Particularly if you have tenants. Staying in the mix…
Great job. Thorough inspection and treatment including cleaning cobwebs. Use on regular basis and very satisfied with this service.
We had to reschedule a couple of times and your representative stayed in touch with me each days until we had a date that was food for each of us.
Our agent was very professional and knowledgeable!
Service was thorough.
Always friends techs that provide feedback
Orkin has been great with helping us manage our pests. We rarely have issues since we got our service with them 👏🏻
Brian as always on time and professional, explained some new options and completed the scheduled service Excellent ambassador for Orkin
Very professional, informative, respectful of the property
Our technician was very thorough and did a nice clean job. Highly recommend.
The Orkin technician who serviced our home was very professional, friendly, and COVID conscientious!! I appreciate how he brings an extension device with brush to clear the spiderwebs under the edge of my Spanish tile roof. We are constantly inundated by spiders and if Orkin didn’t help us our house would look…
My tech is amazing. Always on time and takes time to answer my questions and points out to me areas that may require additional focus based on the season. He also helps me to be prepared for what to expect when the season changes and how Orkin will treat my property.
On time
I appreciate the advance notice on their scheduled appointment to treat my property. Especially when I had my dog. Their service is thorough and the technician is friendly and informative. One less thing for me to worry about. Thankyou Orkin.
They show up on time and do a good job. What else could one expect?
It was the perfect appointment. Everything was addressed and a plan was put into place. It was painless!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Ant extermination | 390 | $63–$194 |
| Spider extermination | 379 | $79–$141 |
| General pest inspection | 238 | $68–$116 |
| Rodent extermination | 191 | $88–$323 |
| Cockroach extermination | 170 | $88–$282 |
| Mosquito extermination | 131 | $58–$99 |
| Hornet & wasp extermination | 115 | $83–$246 |
| Flea & mite extermination | 103 | $90–$282 |
