Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty79−2.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Orkin

Fountain Valley, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #78Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 4.8★ from 1,992 Google reviews

Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 85% of bed bug exterminators.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 89% of bed bug exterminators.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 79% of bed bug exterminators.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 100% of bed bug exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 95% of bed bug exterminators.A
95

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.380
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$79–$141
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 89
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 380 Google reviews tagged “Spider extermination” · showing 40

Audrey11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

Great service. On time and professional. Great communication and updates. Very happy with my choice.

Reasonable priceSpider exterminationBug & insect extermination
TatianaLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Since I started using Orkin for a pest control service, we enjoy dramatic reduction in all uninvited creatures: ants, spiders, silverfish, termites, etc. Good job!

Paid $200+Reasonable priceAnt exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Rosemary10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Work was completed quickly and effectively, and with a smile! No bugs here!

Reasonable priceBug & insect exterminationMosquito exterminationGeneral pest inspection+ Quality+ Professionalism+ Value
Mary10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Wonderful service!!***** Am very blessed with the wonderful Orkin Rep, Eryll Flynn and his courteous manner to customers. Does a very good job protecting our house. He's so professional and cares for your property as if it was his own. Thank you!

Paid $100–120Reasonable priceGeneral pest inspectionAnt extermination
DEBI9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

YAY… I finally have JOSH back as my Service Technician. He always is professional, knowledgeable, kind and you can tell he enjoys his job. For the last few months of service he was not in Laguna Woods and was sorely missed…. I was so happy to see him yesterday - business is back to normal - let’s hope it stays…

Paid $80–100Not sureSpider exterminationGeneral pest inspection+ Punctuality
MIchael12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I am very satisfied with The job that Orkin does.

Rodent exterminationSpider exterminationAnt extermination
AnaLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Brandon is dedicated, always on time, always a gentleman, thorough and professional! Every representative, since the summer of 2020 when restaurants were closed and our homes from Irvine to Yorba Linda (Orange County) were attacked with mice and rats - we have only had excellent, professional and caring Orkin…

Home inspectionHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Jill7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brandon was extremely professional, friendly and explained everything. Great experience!

Reasonable priceSpider exterminationAnt extermination
JGLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Discovered a mess-o-termites in a fairly new house (12 years old!) when the roof deck collapsed above our kitchen ceiling after endless, rainy days this winter. It was both shocking and disgusting to see this massive construction malfunction along with 2 kinds of termites happily dining on the mistakes made in…

Paid $200+Reasonable priceTermite inspectionTermite exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Hyperbole772 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The best!

Customer photo from Hyperbole77's review
Great priceSpider exterminationCockroach extermination
Colleen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Erril is so professional and considerate. He does an outstanding job!!! We are so fortunate to have him. I know we are in great hands with Erril and Orkin. Thank you, Once again Erril has done an outstanding job. Thank you, Colleen P Young. Another great job by Erril.t Once again Erril has done an…

Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Emily11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We were very pleased with the technician, he was timely, professional & polite, he was also very thorough.

Rodent exterminationSpider exterminationAnt extermination+ Responsiveness+ Punctuality+ Quality
Rhonda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Good job always!

Rodent exterminationSpider exterminationGeneral pest inspection+ Professionalism
ClaudineLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Levi came as a followup visit to break down webs around our house. He did an excellent job and was very informative.

Spider exterminationAnt extermination+ Professionalism+ Value
adrienneLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Our technician is very thorough & professional. Very pleased with our service.

Spider exterminationGeneral pest inspectionAnt extermination+ Punctuality+ Value
Jan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Eric Perez is very thorough when he’s here… explains any problems… Thank you.

Spider exterminationGeneral pest inspectionAnt extermination+ Punctuality
Scott12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Josh from Orkin did an awesome job at my home!!! Very thorough and informative. Thanks so much, Josh!!!.

Spider exterminationGeneral pest inspection
John8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Superior Techician

Home inspectionRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Been with Orkin for a few years now and been very happy with their service and our rep Errol is perfect.

Home inspectionRodent exterminationSpider extermination+ Responsiveness+ Professionalism
Atish6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Sonny was great to work with. He was very friendly and explained what he was doing. He also gave some preventative tips. Altogether had a great experience.

Ant exterminationGeneral pest inspectionSpider extermination+ Punctuality+ Value
Linde6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Service is professional and prompt. Very thorough and friendly.

Ant exterminationCockroach exterminationFlea & mite extermination+ Value
ChrisLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

This Orkin team is one of the most courteous and professional home services I've ever worked with. Always on time, they handle their responsibility with great detail and are informative in helping me understand any issues that are occurring on my property, such as wasps nests, beehives, ants in areas they hadn't…

Ant exterminationCockroach exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Jamie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Mike was so professional and explained his services perfectly! I wish I could give him 10 stars!!

Bug & insect exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Gary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Service was well performed. Appreciate providing monitoring boards for in between service times.

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
LynnLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Danny Yin came for our routine service. He called to confirm everything was okay & asked if I was having any problems or concerns that he could take care of. I appreciate his help, follow up & concern for our property. He is so knowledgeable about current pests & problems in the area, like mosquitoes, & what we could do to help prevent being eaten alive!

Bug & insect exterminationFlea & mite exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Carol4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Daniel has been our tech for a while now, and he is WONDERFUL. Really pays attention to concerns, and spends the time to address them. He does a great job.

Home inspectionGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Pamela7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Monthly spray for mainly mosquitoes and spiders. Hoping it will reduce the bites!

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Henry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I asked them to not use granules in my lawn, they responded immediately and professionally. That’s good customer service

General pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Professionalism
Carol6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great.

Spider extermination+ Responsiveness+ Punctuality+ Quality
Jayme7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Orkin is great! Technicians are super friendly and professional. It seems like everytime they come I have something different for them to spray for, and they're always prepared and doesn't cost extra. A bit pricey, but they keep everything out of my house!

Ant exterminationMosquito exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
samina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I’m very impressed with Orikin. Their tech are always professional, reliable, thorough and ready to help

Rodent exterminationSpider extermination+ Value
Beverly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Joshua was so professional, thoroughly inspecting/treating the interior and exterior of my home. He educated me on the seasonal cycles of spiders and ants…very interesting for future reference. The best pest control service ever! Thank you Joshua.

Ant exterminationBug & insect exterminationHome inspection+ Quality+ Professionalism+ Value
AbdulkareemLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Sorry but I am frustrated and will cancel the service First service was suppose to be extensive and paid over $250 for it your guy came walked around 15 mins and left he did not check everything and did not go see patio or even listen to me he was in rush When I signed up i made sure all scorpion / rat control…

General pest inspectionSpider extermination− Responsiveness− Quality
Maryjean9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★

While I appreciate our tech coming earlier during 2 hour time window, just this once, to accommodate our schedule, it seemed as if it was a rushed visit. At the height of summer, we have a lot of outdoor bugs, including spiders and webs. After tech left, we spent a lot of our own time, getting more webs off house…

Bug & insect exterminationSpider extermination
SepidehLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had the BEST EXPERIENCE with Brandon! He was very through in all that he was going to do around our home. I was skeptical about going through a large company like ORKIN and was leaning towards a smaller family owned business but after the service we received today from Brandon I’m so happy we went ORKIN! Not only…

Hornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
laura1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great staff. Always get a reminder before service and everyone that has come is super friendly and professional. Certain times a year I notice more spiders around and they always take care of that. We have been very pleased!

Spider extermination+ Responsiveness+ Punctuality+ Professionalism
Machelle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I have had the same exterminator for all my appointments and he has always been really good at his job very hard working and I appreciate knowing it’s done right He is a very kind man and goes the extra mile for you

Bug & insect exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Lauren2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Orkin keeps my house pest free. Service is always on time and professional. Highly recommend.

Ant exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Deidre6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent response time very courteous and got the job done in an efficient manner! Wish everybody did business like ORKIN❤️

Bug & insect exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Jaycee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our Orkin man was great. He did the job and was super nice and helpful.

Cockroach exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality

Show more spider extermination reviews (340 more) →

Price

$175+69% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 70%Overpriced 5%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Ant extermination390$63–$194
Spider extermination379$79–$141
General pest inspection238$68–$116
Rodent extermination191$88–$323
Cockroach extermination170$88–$282
Mosquito extermination131$58–$99
Hornet & wasp extermination115$83–$246
Flea & mite extermination103$90–$282

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