How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty79−2.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREOrkin
Fountain Valley, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #78Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 4.8★ from 1,992 Google reviews
Report card
Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for spider extermination
Clear ✕All 380 Google reviews tagged “Spider extermination” · showing 120
Great service. On time and professional. Great communication and updates. Very happy with my choice.
Since I started using Orkin for a pest control service, we enjoy dramatic reduction in all uninvited creatures: ants, spiders, silverfish, termites, etc. Good job!
Work was completed quickly and effectively, and with a smile! No bugs here!
Wonderful service!!***** Am very blessed with the wonderful Orkin Rep, Eryll Flynn and his courteous manner to customers. Does a very good job protecting our house. He's so professional and cares for your property as if it was his own. Thank you!
YAY… I finally have JOSH back as my Service Technician. He always is professional, knowledgeable, kind and you can tell he enjoys his job. For the last few months of service he was not in Laguna Woods and was sorely missed…. I was so happy to see him yesterday - business is back to normal - let’s hope it stays…
I am very satisfied with The job that Orkin does.
Brandon is dedicated, always on time, always a gentleman, thorough and professional! Every representative, since the summer of 2020 when restaurants were closed and our homes from Irvine to Yorba Linda (Orange County) were attacked with mice and rats - we have only had excellent, professional and caring Orkin…
Brandon was extremely professional, friendly and explained everything. Great experience!
Discovered a mess-o-termites in a fairly new house (12 years old!) when the roof deck collapsed above our kitchen ceiling after endless, rainy days this winter. It was both shocking and disgusting to see this massive construction malfunction along with 2 kinds of termites happily dining on the mistakes made in…
Erril is so professional and considerate. He does an outstanding job!!! We are so fortunate to have him. I know we are in great hands with Erril and Orkin. Thank you, Once again Erril has done an outstanding job. Thank you, Colleen P Young. Another great job by Erril.t Once again Erril has done an…
We were very pleased with the technician, he was timely, professional & polite, he was also very thorough.
Good job always!
Levi came as a followup visit to break down webs around our house. He did an excellent job and was very informative.
Our technician is very thorough & professional. Very pleased with our service.
Eric Perez is very thorough when he’s here… explains any problems… Thank you.
Josh from Orkin did an awesome job at my home!!! Very thorough and informative. Thanks so much, Josh!!!.
Superior Techician
Been with Orkin for a few years now and been very happy with their service and our rep Errol is perfect.
Sonny was great to work with. He was very friendly and explained what he was doing. He also gave some preventative tips. Altogether had a great experience.
Service is professional and prompt. Very thorough and friendly.
This Orkin team is one of the most courteous and professional home services I've ever worked with. Always on time, they handle their responsibility with great detail and are informative in helping me understand any issues that are occurring on my property, such as wasps nests, beehives, ants in areas they hadn't…
Mike was so professional and explained his services perfectly! I wish I could give him 10 stars!!
Service was well performed. Appreciate providing monitoring boards for in between service times.
Danny Yin came for our routine service. He called to confirm everything was okay & asked if I was having any problems or concerns that he could take care of. I appreciate his help, follow up & concern for our property. He is so knowledgeable about current pests & problems in the area, like mosquitoes, & what we could do to help prevent being eaten alive!
Daniel has been our tech for a while now, and he is WONDERFUL. Really pays attention to concerns, and spends the time to address them. He does a great job.
Monthly spray for mainly mosquitoes and spiders. Hoping it will reduce the bites!
I asked them to not use granules in my lawn, they responded immediately and professionally. That’s good customer service
Great.
Orkin is great! Technicians are super friendly and professional. It seems like everytime they come I have something different for them to spray for, and they're always prepared and doesn't cost extra. A bit pricey, but they keep everything out of my house!
I’m very impressed with Orikin. Their tech are always professional, reliable, thorough and ready to help
Joshua was so professional, thoroughly inspecting/treating the interior and exterior of my home. He educated me on the seasonal cycles of spiders and ants…very interesting for future reference. The best pest control service ever! Thank you Joshua.
Sorry but I am frustrated and will cancel the service First service was suppose to be extensive and paid over $250 for it your guy came walked around 15 mins and left he did not check everything and did not go see patio or even listen to me he was in rush When I signed up i made sure all scorpion / rat control…
While I appreciate our tech coming earlier during 2 hour time window, just this once, to accommodate our schedule, it seemed as if it was a rushed visit. At the height of summer, we have a lot of outdoor bugs, including spiders and webs. After tech left, we spent a lot of our own time, getting more webs off house…
We had the BEST EXPERIENCE with Brandon! He was very through in all that he was going to do around our home. I was skeptical about going through a large company like ORKIN and was leaning towards a smaller family owned business but after the service we received today from Brandon I’m so happy we went ORKIN! Not only…
Great staff. Always get a reminder before service and everyone that has come is super friendly and professional. Certain times a year I notice more spiders around and they always take care of that. We have been very pleased!
I have had the same exterminator for all my appointments and he has always been really good at his job very hard working and I appreciate knowing it’s done right He is a very kind man and goes the extra mile for you
Orkin keeps my house pest free. Service is always on time and professional. Highly recommend.
Excellent response time very courteous and got the job done in an efficient manner! Wish everybody did business like ORKIN❤️
Our Orkin man was great. He did the job and was super nice and helpful.
Thanks Thomas
Have used for 15 years, love Orkin!!
Brandon T. out of Costa Mesa is top notch! Very knowledgeable and efficient. Found and removed black and brown widow spider nests we didn't even know we had. Also found unfinished portions of bathroom cabinets that allowed silverfish to enter home. Would highly recommend!
Professional and effective service for the price!
They completed everything satisfactory
My exterminator did an amazing and thorough job! I am very pleased with the service I receive twice a year to keep bugs away.
Very professional and detailed, great job!
Great job, very personalized service!
Felipe Jimenez is my technical person and he does a great job. I’m very happy with the service
Excellent service because Dan is my service man. He’s the best
7 days later I have ants again
Manny Quintanna has always performed in an excellent manner pin keeping our home pest free.
I use them goes quarterly termite treatment. I called them to remove 6 big wasp nests. They're so responsive and professional.
Thank you so much!
The technician Danny was very informative and did a great job. Hopefully the pests will decrease and see the results shortly.
The technician was knowledgeable and informative about the mosquito problem in this area. Respectful of my property.
Orkin is great and communicate with me for specific areas of concern .
He sprayed and got rid of the hornet’s nest. He sprayed spiders and ants. He did a good job. He was very personable. Hi
Great information provided by my Orkin representative. His professional manner as well as friendly was appreciated. He took time to explain and answer all my questions
A new guy came today ,was super fast and in hurry . Please send Danny to our property next time . Danny is very thorough and takes his time and effort to spray every corner around the house .
Jesus is very courteous and professional. He has not made my mom or I feel unsafe during his extermination visit’s to our home. He makes sure to spray all areas that are concerning with out being asked to. Highly recommend Orkin and Jesus as your Orkin guy. Thank you Jesus!
Danny was very thorough and listened to my concerns. He knows my yard well now and completed all tasks well to combat our issues. Thanks
Technician are always nice and knowledgeable.
Great service. Brian is outstanding. He is so considerate of our dogs when he arrives and highly communicative. He solved our mosquito problems. So reliable, professional and so knowledgeable. Thank you Brian.
Josh is outstanding, very professional, thorough, detailed, kind and an asset to your company. Thank you for eliminating our spiders. We’re grateful.
Erol does an outstanding job.
The Technician was polite and very thorough. He did inside outside and inside my sheds. Very pleased with the service
Jesus/Chuy Escalera is my technician and he is great! Very thorough and helpful. Always friendly.
Great company with wonderful employees
We use Orkin quarterly, they are fantastic! Always professional. Love that they knock down the cob webs and spiderwebs each time.
Great service. I have used them for years.
The techs are always personable and neat and clean. They take extra care of the property as well.
On site service is adequate. Billing is horrendous, strongly suggest to not use auto-bill, been overcharged on multiple occasions, been promised reconciliation but never got credited.
Our technician Oscar is always professional, kind and respectful.He listens and addresses other issues that he comes across not like other company I used in the past. I am most grateful for him taking care of our spider problems.
Our technician Jessie is the best! His professionalism is outstanding!
Excellent service. Brian is very friendly and thorough.
I have only been using Orkin for a few months but I love their customer service and they take their time to explain what the steps are. I saw a huge difference with just one treatment. The monthly service outside the home is well worth it to maintain a bug free home. I highly recommend Orkin.
Everything was explained in detail to me and all my questions were answered . I felt listen to understood and that the job was going to get done. They didn't make me feel funny about my fear of rodents they understood. They were neat clean respectful and very informative. Didn't cost as much as I thought it would
Great service. Our tech Joe Guerrero explained everything he was going to do and answered all my questions. He was quick an efficient. He also followed up with a phone call a couple days later. Very glad we went with Orkin!
Jeff was on time, friendly, and efficient.
We are new tenants who discovered roaches in the condo we are leasing. Called Orkin from a recommendation found on the Nextdoor app. They got someone out the next morning to spray. What the salesperson on the phone told us differed from what the technician told us, so we will see if the service is successful! Very…
Marcos was our orkin tech and he was super professional, communicated with me ahead of time via text (even on Sunday) and worked with me and my challenging property. Between all our pets and kids he was able to get the job done and very flexible to our family requests. He is the reason why we choose to stay with orkin. Great job guys. Thanks again
Great service. Very well organized easy to schedule. Professional and friendly
Great experience, have not see ants all year. I had a lot and it was difficult and their services throughout 2021 have made our house great.
Great attention to what was needed in my yard.
Our Orkin man that comes to our house is always very friendly. His follow-up is great as well.
Very nice, respectful, and friendly. My tech helped me so much. Thank you!
They were very thorough and knew their stuff
Highly recommend Orkin
Respectful and professional. Been using them for some time
I had a great experience. The technician was very nice and knowledgeable. He did a great job.
This new guy does a great job.
Very professional and knowledgeable. This was a great experience.
I’m still very satisfied with my service. Oscar is great!
On time and very professional
OMG, snails and slugs reduced by 75% THANK YOU!
Thomas did a very thorough job outside & was very friendly & informative about my problem.
I was lucky enough to have Michael Lazarus come out to my house. He took a lot of time with me explained about the ant problem and how to solve the problem as well as with other probable pests. He also treated on the same visit. He had a very good sense of humor and a calming demeanor and I felt very confident when…
They are friendly, courteous and make sure to address any issues we are having in a timely manner.
Very responsive, controlled the ants and mosquitoes with new technology
Thomas, the Orkin technician arrived and provided a thorough inspection and treated the appropriate areas very timely and efficiently. His demeanor was very professional and knowledgeable.
Today is the initial visit. The guy that came out is friendly and professional. He said that someone will come back out next week for a follow up visit to make sure that I am satisfied with the treatment that he performed outside the house today.
The service is timely and effective!! I would recommend.
Jesse is a great technician who is informative and efficient. He is a pleasure to work with
Mike was friendly and informative.
I’ve been with with Orkin for a year this month. They started off with different service Techs the first couple of services which was ok. Once they gave me Marcos for my regular service things were great. He is the best and super helpful. I was going to cancel prior to them giving me Marcos because I didn’t feel…
The service gentleman has always kept me informed of arrival time and potential problems. He is thorough and efficient.
The tech arrived earlier than the window time. He inspected the perimeter and interior based on my feedback and goals with Orkin. I have used Orkin in the past and they are just as attentive and thorough as they were in the past.
Very professional and helpful! Very polite.
Our technician was AMAZING. So thorough, communicative and really awesome to my kids and dog.
I like it that I can communicate with my technician before he comes, and I’m able to give specific instructions if necessary
Great job always timely and helpful . Always listens to concerns on visits and treats areas pointed out. Always friendly and knowledgeable.
Great job. Thorough inspection and treatment including cleaning cobwebs. Use on regular basis and very satisfied with this service.
We had to reschedule a couple of times and your representative stayed in touch with me each days until we had a date that was food for each of us.
I have used this fine company for approximately six years and have never had a reinfestation of insects in all that time.
This is a quality company with knowledgeable workers. I highly recommend them.
Our agent was very professional and knowledgeable!
Brian did an excellent job. We are extremely happy with the service we receive.
Always friends techs that provide feedback
Jesus is a great professional. Friendly and attentive service.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Ant extermination | 390 | $63–$194 |
| Spider extermination | 379 | $79–$141 |
| General pest inspection | 238 | $68–$116 |
| Rodent extermination | 191 | $88–$323 |
| Cockroach extermination | 170 | $88–$282 |
| Mosquito extermination | 131 | $58–$99 |
| Hornet & wasp extermination | 115 | $83–$246 |
| Flea & mite extermination | 103 | $90–$282 |
