How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%22+7.7Reliability 15%22+3.3Craft & service 20%67+13.4Value 10%57+5.7Momentum 8%87+7Track record 7%89+6.2Accountability 5%49+2.5Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.46SCOREOrkin
Better than 35% of pest control services · #34 of 52
Orkin for bug & insect extermination
Clear ✕All 105 Google reviews tagged “Bug & insect extermination” · showing 20
I have been a customer for over 10 years, my Orkin field specialist name is Jackie Smith, she’s always on point with my appointments, very nice person with my family, my kiddos love her, and she keeps my house free of insect and bugs, very professional, she’s the main reason why my wife and I, still with Orkin.
Eddy is very detailed, trustworthy and responsive. He and ORKIN help keep the property bug free. Very much appreciated.
From start to finish the process was very smooth. The Orkin team is very attentive and informative. Jorge from Orkin was right on time the very next day after opening my account and did a great job explaining everything he was doing as he went. A+ service, highly recommend!
Excellent service. My technicians was very helpful, knowledgeable, and Professional.
Jayden takes care of fumigating my apartment. I used to have what I feared was an infestation of German cockroaches, and for about 24 months now I have not seen a single bug. I had a problem and it was solved in professional fashion, excellent work!
Excellent and very professional persons
Stephen showed up and described the whole process & the different kind of bugs in the area. He proceeded to do a thorough coverage of inside & outside of the property. He even cleaned behind the appliances. I am more than satisfied with Stephen & Orkin. I strongly recommend them to anyone looking for good…
Excellent service provided by Jorge. Very professional and very knowledgeable on preventative maintenance. Great overall service and will continue to use Orkin! Thank you so much.
Excellent Customer Service provided by Jackie. Great product.
Job well done
José is THE BEST! Always on time, super nice, and always pleasant to deal with. He deserves a raise! :)
Chris was on time professional and pleasant. Would highly recommend.
I want Stephen Ruiz , every time!!! He is wonderful and helpful. The bugs stay away when he comes!
I have seen not one ant or cockroach since Orkin started coming!
Chris was pleasant, professional and efficient!
We had a great experience with Jorge. He was extremely attentive and knowledgeable in this field. I would recommend him and this company.
Awesome service. Great staff.
Jose is amazing always goes above and beyond super nice always on time and explained in detail any questions you have
technician very polite. professional. informative and have great personality
Jose is very friendly and professional. Always asks if we've seen any insects in the house. Comes on time, everytime.
vs category
Blue = Orkin, grey = pest control services average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%22+7.7Reliability 15%22+3.3Craft & service 20%67+13.4Value 10%57+5.7Momentum 8%87+7Track record 7%89+6.2Accountability 5%49+2.5Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
