How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%22+7.7Reliability 15%22+3.3Craft & service 20%67+13.4Value 10%57+5.7Momentum 8%87+7Track record 7%89+6.2Accountability 5%49+2.5Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.46SCOREOrkin
Better than 35% of pest control services · #34 of 52
Orkin for bug & insect extermination
Clear ✕All 105 Google reviews tagged “Bug & insect extermination” · showing 80
I have been a customer for over 10 years, my Orkin field specialist name is Jackie Smith, she’s always on point with my appointments, very nice person with my family, my kiddos love her, and she keeps my house free of insect and bugs, very professional, she’s the main reason why my wife and I, still with Orkin.
Eddy is very detailed, trustworthy and responsive. He and ORKIN help keep the property bug free. Very much appreciated.
From start to finish the process was very smooth. The Orkin team is very attentive and informative. Jorge from Orkin was right on time the very next day after opening my account and did a great job explaining everything he was doing as he went. A+ service, highly recommend!
Excellent service. My technicians was very helpful, knowledgeable, and Professional.
Jayden takes care of fumigating my apartment. I used to have what I feared was an infestation of German cockroaches, and for about 24 months now I have not seen a single bug. I had a problem and it was solved in professional fashion, excellent work!
Excellent and very professional persons
Stephen showed up and described the whole process & the different kind of bugs in the area. He proceeded to do a thorough coverage of inside & outside of the property. He even cleaned behind the appliances. I am more than satisfied with Stephen & Orkin. I strongly recommend them to anyone looking for good extermination services.
Excellent service provided by Jorge. Very professional and very knowledgeable on preventative maintenance. Great overall service and will continue to use Orkin! Thank you so much.
Excellent Customer Service provided by Jackie. Great product.
Job well done
José is THE BEST! Always on time, super nice, and always pleasant to deal with. He deserves a raise! :)
Chris was on time professional and pleasant. Would highly recommend.
I want Stephen Ruiz , every time!!! He is wonderful and helpful. The bugs stay away when he comes!
I have seen not one ant or cockroach since Orkin started coming!
Chris was pleasant, professional and efficient!
We had a great experience with Jorge. He was extremely attentive and knowledgeable in this field. I would recommend him and this company.
Awesome service. Great staff.
Jose is amazing always goes above and beyond super nice always on time and explained in detail any questions you have
technician very polite. professional. informative and have great personality
Jose is very friendly and professional. Always asks if we've seen any insects in the house. Comes on time, everytime.
I get regular recurring treatments from Orkin and which I have found essential living in Miami. I love my service technician and he has been so helpful and knowledgeable whenever any new concerns have cropped up and just a real pleasure to work with.
Jose was superior! Very knowledgeable, friendly and truly took pride in his work. Such great customer service from Jose overall!
Eddie has been doing my home for a long time. Love his work and professionalism.
The service Technician was great very knowledgeable about termites Anwser my question quickly and explained to me in ways that helped me understand very friendly and polite I 🥰Orkin
I have been using Orkin for 24 years. I have never had a bad experience. Never had a problem. Don’t see any bugs around my house. The employees are all great, knowledgeable and friendly. Javier is our “bug guy” and he is awesome. Thanks for being so good over all these years.
Great service
José is the best! Always on time, polite and very knowledgeable and professional. Thank you for keeping my humble home bug free!
Chris is the best .. and the friendliest person !!!! Super punctual ….
Jose, the tech is very professional and respectful. Great service! Thank you Jose, thank you Orkin.
Expertise service executed by agent. Polite and respectful to our requests. Highly satisfied with service.
Steven, thank you for your excellent service
Overall great experience. Knew the exact source of where the insects were coming from and was thorough on explaining how everything worked as far as all the chemicals and treatments they were applying .
Javier is a top-notch professional and always responsive to issues if they arise. He has a kind personality and is proactive and considerate of our needs.
Great experience with Orkin. They are responsive whenever I have a concern or question. The technician is always on time and very friendly.
Very professional & responsive…and very good communication/service reminders and updates
Always dependable. Keeps insect anxiety down. I have a high fear of roaches and spiders and know orkin is there helps keep me calm. Thank u ! Our technician is always professional and kind. Thank you Andrew Cuero, we appreciate your work and dedication
Jackie is proactive, responsive and overall a pleasure to work with. Very diligent employee who goes above and beyond for her customers and Orkin!!! Definitely Management/Corporate Material.
Great Service!! Friendly Technician. I am very satisfied with the service!
Stephen was helping with suggestions and ways to take care of the pest issues I was having in my home.
Very professional and thorough in locating problems.
We had an excellent experience with Andrew C. at our home. He was super thorough and extremely kind. He walked us through all the spots in our home that needed more attention. We look forward to future visits!
Andrew is great
I’ve been using Orkin, and I’m very pleased with their services. We had some issues with bugs in the past, but they’re gone now. I strongly recommend Orkin.
The Orkin Team servicing Homestead has been outstanding. From Home Office to our Orkin Professional, Andrew. He has been the most professional and reliable to service our home. He's a true asset to the Team. Highly recommend their services.
Always great service and our tech John is the absolute best. Always there for us when we need him, or if any problems arise.
The technician is both friendly and professional. I noticed some insects were killing the lawn and contacted Orkin and they came the very next day to treat.
I stay with Orkin because of our tech. He is awesome and so professional. Javier has helped me keep our home bug free for three years and I couldn’t be more thankful!
Awesome and friendly service
Orkin has kept my home and yard virtually ant free for almost 10 years now. They are reasonably priced and so easy to work with. Javier is an excellent tech and knows where all the ant's hiding spots are. Sometimes I drive him crazy changing the day and time of his visit but he always manages to accommodate me and…
Very professional and detailed service. Good value for the price.
Andrew C. is very professional, and detailed oriented...great technician with the organization.
They’re great! Haven’t had a problem with bugs since they started treating our apartment:)
Our orkin man Andrew is the best. He keeps our house free of pests. Thank you for all you do for our family.
My technician “Jackie” is the best. She schedules around my activities, arrives on time and is exceptional professional. When I have Florida’s wonderful ant problem, she is always happy to make an extra visit. Orkin is the best!
I have used your pest control services for the last 20 years. Nothing but excellent service and a very professional, friendly, knowledgeable and helpful technicians.
Javier is great! He has been my technician for over a year. He is always on time, highly communicative, and has kept my home free of bugs and critters, which is obviously the reason I use this company. I would recommend them any day.
Steven was very polite and accommodating. His great attitude and customer service was much appreciated.
In August, I was having problems with roaches and they came out the same day I called, which was a Saturday. They come out bimonthly and in between if I need a touch-up service. One of the exterminators, John, is always super friendly and is never late. He's always willing to talk about any issues I'm seeing and…
Super professional and very nice. I saw improvement after 1st visit so I upgraded service to do lawn also.
I only have had good experience with your service fast and accurate
Great company and very knowledgeable!
Gentlemen was very professional and knowledgeable. Would recommend 100%.
Jackie is a very professional and a very courteous young lady. We look forward to her visits.
Chris was great as always. We have the house sprayed quarterly and it’s worked miracles. No bugs, ants or other. Thanks, Chris!
Mike is always on time and very knowledgeable. He's always available when I need him to come over and handle my bug situation. I live in miami so the bugs are constant.
Wonderful service
Great service
Jesus of Orkin was on time, very professional, extremely nice and knowledgeable about what was needed from my house. As he was exterminating he was explaining the reasons why certain bugs and roaches end up where they do and gave many tips on prevention. Jesus also assured me that if we see anything within a weeks…
Been doing a great job inside and lawn !
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
vs category
Blue = Orkin, grey = pest control services average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%22+7.7Reliability 15%22+3.3Craft & service 20%67+13.4Value 10%57+5.7Momentum 8%87+7Track record 7%89+6.2Accountability 5%49+2.5Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
