How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREOrkin
Homestead, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #61Position by Experts Score among all companies we track in this category. of 86 pest control services · 4.9★ from 2,309 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for general pest inspection
Clear ✕All 234 Google reviews tagged “General pest inspection” · showing 140
From start to finish the process was very smooth. The Orkin team is very attentive and informative. Jorge from Orkin was right on time the very next day after opening my account and did a great job explaining everything he was doing as he went. A+ service, highly recommend!
Always great service.
Excellent service. My technicians was very helpful, knowledgeable, and Professional.
Very good and profesional service!!!
Excellent service, thorough, I don’t know why I waited so long to sign up. Gilberto was great, answered every question and stayed until every corner of the house, patio and property was checked and sprayed. Took down every web and checked everything.
Great service very good
Recently we had a problem with ants and called Orkin immediately. The service Mr. Jose provuded was very thorough and professional. As we walked through the house together, he moved our appliances from the wall and offered helpful suggestions. We signed up for the monthly maintenance service and are happy to know…
Great service & ants have disappeared
Great & quick service
Excellent service. Victor Mesa was very professional and take care of bugs
I previously left a 5-star review specifically because of the exceptional service I received from technician Nelson Castellanos. He was knowledgeable, patient, compassionate, and made an extremely stressful situation feel manageable. As someone who is genuinely terrified of roaches and dealing with a German roach…
Carlos as always was courteous and very professional
Excellent and very professional persons
Nelson did an excellent job. Very thorough. Prompt service from Orkin.
Me tech Christopher Robinson is the best! I recommend Orking pest control for their good quality products and services. Excellent customer care. 5⭐️s
Jorge best pest control technician! Super friendly, professional and caring. Super happy with my service
Jorge was amazing and very professional at his job.
The representative was friendly.
Great work and great exterminator, he was respectful and efficient. Definitely recommend.
Been using Orkin for 12 years now and I love them . Special thanks for my tech Jorge . Very polite , sweet and supportive .
Jackie was punctual to her appointment. She went through every nook and corner of the house to spray She was efficient and cordial. I would not want anyone else!
Today we received our regular pest control service from Nelson for the first time. He was very professional and arrived ready and on time to perform his services. Thank you!
We use Orkin because Jackie takes very good care of my family.....we have been with her over 10 years!!!! Even though I live in south Florida I can count on one hand the number of roaches I’ve seen alive in ten years!!!! UPDATE - Oscar is immediately trust worthy and he did a great job for us with one days notice.…
Excellent service and quality products
Incredible experience always with customer service phone and also our direct representative. His name is Nelson and he always goes above and beyond to help us. He’s very hands on and tackles our main concerns always. Since having Orkin come, we no longer see anything concerning in our home except occasional seasonal…
I am still dealing with some ants and roaches. They will die after they come inside.
My technician was awesome an he explained in detail where my issues came from an sealed it off 🥰
Good service
Jose was superior! Very knowledgeable, friendly and truly took pride in his work. Such great customer service from Jose overall!
Good timing, service, and professional.
Jose is super proffesional, Thank you
Orkin has service my home for all my pest control needs for the past 3 years, I’m very happy that Chris is my exterminator, he is very professional, courteous, and polite. I highly recommend Orkin.
The service Technician was great very knowledgeable about termites Anwser my question quickly and explained to me in ways that helped me understand very friendly and polite I 🥰Orkin
Once again Roberto was professional, listened to our concerns and addressed them.
Love Orkin! Been using Orkin for years and it’s the best investment I’ve made. Also, s/o to Jackie in Miami - she is the BEST there is and deserves all the recognition.
They were very professional and responsive to my needs and questions.
I’ve been using Orkin for a long time. Stephen is always so polite and helpful. He’s the best! Thank you for continuously provide great customer service.
Always a great experience using Orkin. They have treated our home for termites and performed follow up inspections. Tania has been our local point of contact. She is very professional and knowledgeable.
Christopher is always on time and very friendly. He’s quick and knowledgeable.
Jose, the tech is very professional and respectful. Great service! Thank you Jose, thank you Orkin.
Steven, thank you for your excellent service
Overall great experience. Knew the exact source of where the insects were coming from and was thorough on explaining how everything worked as far as all the chemicals and treatments they were applying .
Javier is a top-notch professional and always responsive to issues if they arise. He has a kind personality and is proactive and considerate of our needs.
Jose is an excellent and professional technician. I recommend Orkin 100 %
Stephen is the best, very trustworthy, always goes above and beyond to help our family with any issues. Highly recommend!
Christopher is the best EVER!!!!!!! He’s professional and always on time.
Great experience with Orkin. They are responsive whenever I have a concern or question. The technician is always on time and very friendly.
Orkin’s work is professional and effective…and the treatment specialists are ALWAYS on time. I’ve had a policy with them for many years—and will continue to do so.
I’ve tried everything under the sun but I finally live bug free thanks to Orkin
Always dependable. Keeps insect anxiety down. I have a high fear of roaches and spiders and know orkin is there helps keep me calm. Thank u ! Our technician is always professional and kind. Thank you Andrew Cuero, we appreciate your work and dedication
Jackie is proactive, responsive and overall a pleasure to work with. Very diligent employee who goes above and beyond for her customers and Orkin!!! Definitely Management/Corporate Material.
Xavier was professional and on time. Always pleasant and provides Excellent service!
Our Orkin technician, Alex, is professional, kind, and as unobtrusive as possible. He is always pleasant and takes time to address any concerns that we have.
Havier is exceptional!
Great Service!! Friendly Technician. I am very satisfied with the service!
Always efficient and effective treatments, and ready to answer any questions we may have. Our technician Chris is great to work with.
He is pleasant and fast
Stephen was helping with suggestions and ways to take care of the pest issues I was having in my home.
Very professional and thorough in locating problems.
Andrew is great
During the initial walkthrough of my house Miguel was very attentive to all my comments and concerns and went straight to work. He explained everything he was doing and even cleaned some spider webs i had in my patio. He was very professional & respectful of my home, my kids and my dog which I appreciated very much.…
Great service! Professional and effective.
Always prompt and excellent service keeping the creepy crawlers out
They were great
John is amazing! Very knowledgeable, efficient and nice.
The technician came on time, personable, and completed the job well.
My technician is a great guy who really knows his job.
Staff respectful
Their techs are always polite and respond to any requests Thank You Orkin!
Awesome and friendly service
Orkin has kept my home and yard virtually ant free for almost 10 years now. They are reasonably priced and so easy to work with. Javier is an excellent tech and knows where all the ant's hiding spots are. Sometimes I drive him crazy changing the day and time of his visit but he always manages to accommodate me and…
Very professional and detailed service. Good value for the price.
Andrew C. is very professional, and detailed oriented...great technician with the organization.
They’re great! Haven’t had a problem with bugs since they started treating our apartment:)
Andrew is AMAZING!
The gentleman that came out was very kind and respectful. He explained everything in detail and I really appreciated that. Thanks again Sir.
Our Orkin Representative Andre is amazing. He's always on time, polite, professional and does a great job. 👍
Carlos was fantastic and great with my dogs! Very thorough inspection and friendly service! Highly recommend!
My technician “Jackie” is the best. She schedules around my activities, arrives on time and is exceptional professional. When I have Florida’s wonderful ant problem, she is always happy to make an extra visit. Orkin is the best!
They always show up on time and they call when they are on their way.
Excelent service!
I have been using Orkin for years, generally they do a decent job. We did have some issues with a new technician who is trying. We had some ant activity and I asked for the supervisor to come out to support the technician. The supervisor came out and was very rude. Never apologized about the ant issue, talked over…
In August, I was having problems with roaches and they came out the same day I called, which was a Saturday. They come out bimonthly and in between if I need a touch-up service. One of the exterminators, John, is always super friendly and is never late. He's always willing to talk about any issues I'm seeing and…
I had this problem for years looking for home remedies at first, then I tried with several local companies where the representatives came for minutes or made you feel that you didn't clean enough, Orkin arrived at my house exactly on October 12 and from there I can say that from the beginning the effectiveness of…
The rep was just amazing, great customer service. He knows his products. Well informed, honest. Great personality. Very good salesperson.
Super professional and very nice. I saw improvement after 1st visit so I upgraded service to do lawn also.
Courteous and willing to help and advise to protect home from all kinds of insects
We used another company and still continued to have ants. Our new Orkin rep is very personable and professional. He calls ahead and works in our schedule. Such a pleasure to work with!
We had a rat coming in to the garage. We called Orkin and within 2 days the rat was gone. We signed up for their general pest control and have not seen so much as an ant inside or around the perimeter. Couldn’t be happier! Shout out to Stephen, he’s the BEST!
Great company and very knowledgeable!
Jackie is a very professional and a very courteous young lady. We look forward to her visits.
My service technician is always on time. Sends notifications to remind you. Never have had any pest problems since using their service
Chris is the man! Has been coming to our home for the past year, and we have seen tremendous improvement. Chris is very knowledgeable and professional. Recommend Chris if you need an expert for your home
Stephen is our tech and he’s great. Always professional, knowledgeable and on time.
Jose is great! He is very friendly and respectful to your house. He answered my questions and concerns about the products used and if they would affect my dog. He was also great with my dog which is a huge plus :). I would highly recommend him and orkin to use for extermination.
Austin called to tell me he was coming he arrived on time and he was friendly and professional he practiced Covid 19 safety measures thank you for your service
Jesus of Orkin was on time, very professional, extremely nice and knowledgeable about what was needed from my house. As he was exterminating he was explaining the reasons why certain bugs and roaches end up where they do and gave many tips on prevention. Jesus also assured me that if we see anything within a weeks…
The Advisor Mr. James has served our family properties for years and nothing like a professional knowledgeable business advisor taking personal ownership in ensuring that excellent service it the focalization during his inspection. Mr. James and the company he represents but the client first and the safety of their…
Been doing a great job inside and lawn !
Amazing service
Austin is great!
The best experience. Your team of Mr. Carlos Villa and Mr. Isidro are both very professionals Explanatories in all was done, very polites Very clean and with knowledge of their work. I definitely will recommend them both. Thanks for your assistance in this matter.
Everything good, recommend it 100%
Javier covered down for another employee that called off. He was professional, explained where pests can get in and where to look. He sprayed inside and outside and let me know when he would be back. Super nice guy!
Excellent service . Good technician alejandro
AWESOME EXPERIENCE!
I have used their service a little over a year. Great customer service, always in time, flexible and helpful. They have treated for ants, spiders, silverfish, and the main problem ROACHES!
Chris was very professional. He is very well trained and has a lot of knowledge in his line of business. He was friendly, answered all my questions, and a gentleman. You don’t see those qualities very much these days. I would recommend the service and I would insist on asking for Chris.
Friendly tech.
Well worth it
Our technician Reinere is the best. He’s very professional, kind and does a very good job.
Came in time. Did what was required satisfactory
Henry ( Enrique Duenas ) is great. Very thorough , reliable and personable. A pleasure to work with.
The inspection was thorough and the representative was knowledgeable and helpful.
My Orkin Representative is prompt, reliable and listens carefully. No more bugs!
Service was great. He came 3 hours early and fortunately we were home. He treated inside and out.
Always on time, always efficient, super friendly person and knowledgeable of areas to treat. If you like organized people who are prompt then look no further!
Henry Dueñas has always been prompt, professional, friendly and skilled when he inspects our house, and has been doing this for many, many years.
Takes the time to explain everything. Excellent service!
Very professional knowledgeable
Prompt service professional and thorough. Oscar was a delight to work with.
Jackie Smith is always on time and she is very helpful and informative and does a fantastic job. She also calls to follow up and let me know when she is going to be stopping by. I am very happy with the service that Jackie and Orkin provide. Thank you
I love this company. I would recommend to any/everyone seeking peace of mind regarding pest control.
Mike is a great service tech! He is very punctual and creates a line communication with us in case any of any delays or setbacks. I would highly recommend!
The technician that came out, Jesus, what professional, detailed, and punctual
Very happy with our service today. Our technician, Jackie, was very personable, professional and knowledgeable. She answered our questions and eased our concerns about our pets. So glad we chose Orkin for our pest control needs and very glad that Jackie is our technician.
Great service and on time. I’ve had the inspector come and I had one service done to my house so far, I have one word to best describe them professional. Thank you again guys.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Cockroach extermination | 332 | $81–$246 |
| Ant extermination | 305 | $83–$246 |
| General pest inspection | 234 | $56–$128 |
| Termite inspection | 159 | $103–$323 |
| Termite extermination | 138 | $214–$426 |
| Spider extermination | 111 | $67–$159 |
| Rodent extermination | 105 | $103–$371 |
| Bug & insect extermination | 104 | $58–$128 |
